Golden Tree Reviews 

3,832
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 511 reviews, reviewers had a great experience with this company. Customers generally find the user experience and product quality highly satisfactory, with many finding information clear and well-presented. People appreciate the streamlined process for placing an order and the perceived quality of the items. Some reviewers noted that the information provided was very helpful and convincing. Conversely, a small portion of people felt issues relating to the ordering experience, such as being subjected to extensive upselling attempts. Other consumers mentioned frustrations concerning the delivery timeline, with reports of delayed shipments and difficulties with returns. Additionally, a few buyers expressed concerns about product efficacy, noting instances where supplements did not provide the expected results or caused discomfort.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many praising the high quality, natural ingredients,... See more

Order

People report ambiguous experiences with order. On one hand, many reviewers found the ordering process... See more

User experience

Consumers find user experience to be very positive, highlighting that ordering and navigating the website is... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with mixed perspectives on timing and overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the six bottle offer so i have enough pills to give it a proper chance to work . I feel the extra selling after the 6 bottles made me feel like I might be being had . But what really w... See more

Company replied

Rated 4 out of 5 stars

Simple & straightforward message. When author said he'd explain in 4 minutes, he didn't take 15-20, unlike too many pitches.

Company replied

Rated 4 out of 5 stars

So far my experience in placing my order, has been straight forward. I cannot comment too much since it's the first time i've dealt with the company.

Company replied

Rated 4 out of 5 stars

When I ordered my first supply, I had lots of offers in the mail. But my order was for 6months supply. Now it’s nearly finished, I get fewer discounts. The product is excellent in itself and the p... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Beauty Product Supplier
  3. Fitness and Nutrition Service

Written by the company

Unlock the secrets to exceptional well-being and timeless beauty. Our scientifically-backed products, crafted with the help of physicians and experts, deliver visible results, offer safe usage and come at an affordable price. Join our community of thousands of satisfied users and create a wonderful and healthy lifestyle for yourself. If you have any questions or concerns regarding Golden Tree products, please don't hesitate to reach out to us.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.2

All reviews

(3,832)

1,452 reviews in the last 12 months

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Rated 1 out of 5 stars

Scammers Scammers

Further to my previous Posts on this useless outfit, my requested Refund on 15/8/26, when after taking my money on 10/8/26 when they advised immediate despatch of readily available Stock, they message me five days later- sorry no Stock, and unable to advise when available.
Under those circumstances it was reasonable to simply cancel and request a refund of £149.40.
Most reputable Companies, who valued Customers, would kindly process a Refund, perhaps the same day or next,
Not this Company- ten e mails I have sent, requesting my Refund, and have they responded to a single one - NO.
As a Disabled 71yr old Pensioner,I cannot afford to absorb this amount.
They have a no quibble Guarantee Refund Condition- do they adhere to it - NO.
They state on their portal, they answer all e mails with 24 Hours- do they adhere to it- NO
They further state that all Complaints will be processed within 3 Days- do they adhere to it- NO.
The aggressive tactics that this Company use to obtain Orders from Customers, is unwarranted, and typifies their stance on procuring Funds, but will not hand back when things go wrong.
There is only one word that can describe a Company operating under thus Practice - Scammers.

THEREFORE DO NOT PLACE ANY ORDERS WITH GOLDEN TREE NUTRITION LTD.
THEY ARE CONTROLLED FROM SLOVENIA.

DO NOT GIVE YOURSELF A NIGHTMARE, BY DEALING WITH THIS SHADY OUTFIT.

YOU HAVE BEEN WARNED.

August 10, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY
The poor customer service from this company, is dreadful. I have returned the item as requested and I am having to constantly email requesting a refund. The response via email is very different the response to reviews. Please process a refund for the item and keep your promise.

August 1, 2026
Unprompted review
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Rated 1 out of 5 stars

watched a long drawn out sales pitch…

watched a long drawn out sales pitch but was interested in my prostate so ordered it only to find out no stockdue end August so canceled and give them there due refunded next day then I got email 18 August from them saying it was back in stock so I reordered only to find out it was out of stock but shop say 10items in stock so asked for explanation email was sent because it was expected back in stock so asked for another refund and after 5 days & email I received it I would advise anyone ordering be aware

August 8, 2026
Unprompted review
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Rated 1 out of 5 stars

60 day satisfaction guarantee???? - FALSE

1 star is too many! Do NOT do business with this company! I ordered Lymph Relief in May. They sent the WRONG thing! It’s now almost September and I’ve not received a refund NOR a replacement! They have continually procrastinated saying it’s the carriers fault?? It was the WRONG thing? How can they resolve that?? or that I should go and collect from the carrier 1. They offer free delivery. 2. I don’t have a car Despite explaining all this MANY times the issue remains unresolved. Disgusting customer service! AVOID

May 20, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

We are truly sorry for your experience. We also understand why the delay in resolving your case has caused concern.

Over a very short period, we experienced a significant and unexpected increase in orders, returns and customer enquiries.

We would like to reassure you that we do stand behind our 60-day satisfaction guarantee.

If your case has not yet been resolved, please contact us again at info@gogoldentree.com with your order details so we can look into it personally.

If the issue is confirmed to be on the carrier's side, we will of course make sure that you receive either a replacement shipment or a refund, depending on your preference and the circumstances.

We sincerely apologize for the delays and ask for a little patience while we work through the increased volume. We will do our best to get your case resolved.

Rated 5 out of 5 stars

Hope that it works

Easy to use. Explanation first class and very clear

August 26, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 5-star review! We're glad to hear that you found the product easy to use and the explanation clear and easy to understand. We hope you have a positive experience and truly appreciate your trust and feedback.

Rated 5 out of 5 stars

Let’s see if it works 👍👍👍

August 18, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 5-star review! We hope you have a positive experience with the product and look forward to hearing your feedback. We truly appreciate your trust and support.

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Rated 1 out of 5 stars

gave a one because i hav'nt even…

gave a one because i hav'nt even oredered yet but why are people reviewing the presentation and not not the product? actually puting me off buying it now...WEIRD!!!

August 26, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your honest feedback.

Our reviews reflect customers' experiences at different stages, including the ordering process and the information provided before purchase, as well as feedback from customers who have already tried the products. We understand that you would prefer to see more reviews based on actual product experiences, and we appreciate you sharing that perspective.

We hope you'll feel comfortable making your decision based on the information available, and we appreciate you taking the time to share your thoughts.

Rated 4 out of 5 stars

Changed my mind after contact.

Ordered on 22/8/26 online. Company emailed me with "order on hold" status due to incorrect tel number. Corrected online and informed company. No reply. Money taken from account. More emails from me with correct tel number. Now status is "out of stock". IMO this is a scam. DO NOT DEAL WITH THIS COMPANY.

I will retract this review as I have received an email apology and a telephone call from Golden Tree. So, I will wait and see how it goes.

August 24, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

We are truly sorry for your experience and completely understand why the situation has raised concerns.

This particular product has been exceptionally popular, with demand increasing unexpectedly and very quickly. The combination of the sudden increase in orders, stock updates and customer enquiries has unfortunately meant that some processes are taking longer than we would like.

We sincerely apologize that you had to send several emails without receiving a timely response.

This is an exceptional situation with this particular product. We are actively working through the delays and improving our processes so that we can respond and process orders much faster.

We appreciate your patience and sincerely apologize for the inconvenience.

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