Gourmet Society. I have joined Gourmet Society through Dogs 4 Rescue Lottery which gives me free membership to Gourmet Society which means discounts on restaurants, cinema's etc. I couldn't get my... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I had an issue with my card not reactivating although my veterans lottery membership was valid. Once Georgina started handling my case it was dealt with pretty quickly. I had to revert a back to her a... See more
Company replied
When my app stopped working, I reached out to customer support and was assisted by Georgina. From the start, her communication was excellent. She kept me informed every step of the way, provided timel... See more
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It was all about the fantastic Georgina. My problem & queries were complex. This necessitated much interaction with Georgina. Who was superb. Patient kind well informed professional & took the troubl... See more
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Company details
About Gourmet Society
Written by the company
Introducing Gourmet Society.
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Download our app.
Start using your membership straight away by downloading the free Gourmet Society app to discover restaurants, access movie e-codes and more.
Trial for free.Become a Gourmet Society member today with a free 30 day trial.
Contact info
United Kingdom
- help@gourmetsociety.co.uk
- www.gourmetsociety.co.uk
4.8
Excellent
8K reviews
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Reply from Gourmet Society
We're pleased to hear that the issue you experienced was resolved within 24 hours. We understand how important it is to receive a prompt resolution when something goes wrong, so it's great to know that our team was able to assist you quickly.
Great service
Instruction from advisor was strait forward easy to understand and friendly.
September 11, 2026
Reply from Gourmet Society
We're delighted to hear that you received great service from our advisor and found the instructions straightforward, easy to understand, and delivered in a friendly manner. We always aim to provide clear and helpful support, so it's wonderful to know that your experience reflected this.
Brilliant customer care service from…
Brilliant customer care service from start to finish.
September 11, 2026
Reply from Gourmet Society
We're delighted to hear that you received brilliant customer care from start to finish. Providing friendly, professional, and effective support throughout every interaction is something we strive for, so it's wonderful to know we met your expectations.
Your kind feedback means a great deal to us and will be shared with the team.
Sarah is an exceptional customer…
Sarah is an exceptional customer service rep, she was very polite, detailed email and was just a joy to deal with. Thank you !
September 11, 2026
Reply from Gourmet Society
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that Sarah provided such a positive experience. It's wonderful to know that her polite and detailed communication made the process smooth and enjoyable for you.
Providing exceptional customer service is what we strive for, and we're thrilled that Sarah was able to demonstrate this. I'll be sure to pass your kind comments on to her, and I'm sure she'll be delighted to receive your feedback.
Great service (sorted out my problem)
Great service from Georgina, quick reply and great service. Thanks. Looking forward to a year with the Gourmet society.
September 10, 2026
Reply from Gourmet Society
We're delighted to hear that Georgina was able to sort out your problem quickly and provide great service. Delivering prompt and helpful support is something we strive for, so it's wonderful to know that you had such a positive experience.
I'll be sure to pass your kind comments on to Georgina, who will be pleased to hear your feedback.
Impressive customer service from The Gourmet Society
Sarah was most helpful and sorted my issue out with no fuss.
The tone of her reply to my query was top drawer; first introducing herself by name, before explaining how to solve my issue and then finally signing off in a lovely polite manner. To be treated like a person these days is a rarity, and much appreciated.
Thank you Sarah.
September 9, 2026
Reply from Gourmet Society
We're delighted to hear that you received very efficient service and that your query was resolved quickly. Providing prompt and effective support is always our goal, so it's wonderful to know that we were able to assist you and get everything sorted without delay.
Reply from Gourmet Society
We're delighted to hear that you received quick, efficient, and friendly service from our team. Providing prompt support while ensuring our members feel valued and well looked after is something we strive for every day.
We really appreciate your kind feedback and are pleased that we were able to assist you.
Very efficient service sorted my query…
Very efficient service sorted my query very quickly
September 9, 2026
Reply from Gourmet Society
Thank you for taking the time to leave a review.
We're delighted to hear that you received efficient service and that your query was resolved very quickly. We understand how important it is to get issues sorted without delay, so it's wonderful to know that our team was able to assist you promptly and effectively.
We really appreciate your feedback and are pleased that we could help.
Never had a problem getting my discount…
Never had a problem getting my discount from. A venue
August 28, 2026
Reply from Gourmet Society
We're delighted to hear you've never had any problems receiving your discount at participating venues. Making it easy for our members to enjoy their savings is exactly what we aim for.
Thank you for taking the time to share your experience, and we hope you continue to enjoy the great offers available to you.
So professional helpful
So professional helpful. Could not wish for. Even checked back making sure. The app was working also.
So thank so so much.
September 2, 2026
Reply from Gourmet Society
Thank you so much for your wonderful review! 😊
We're delighted to hear that you found our team professional and helpful. Going the extra mile to make sure everything is working as it should is all part of the service we strive to provide, so it's great to know that our follow-up check made a difference.
Your kind words mean a lot to us, and we'll be sure to share your feedback with the team.
Thank you again for taking the time to leave a review, and we hope you continue to enjoy all the benefits available to you!
Georgina was very helpful and prompt…
Georgina was very helpful and prompt with her replies in providing me with a new membership card.
September 2, 2026
Reply from Gourmet Society
Thank you for your lovely review! 😊
We're so pleased to hear that Georgina was able to assist you promptly and provide a membership. Delivering helpful, efficient service is what we strive for, and it's wonderful to know that Georgina made the process quick and easy for you.
We'll be sure to pass your kind feedback on to her.
Thank you for taking the time to share your experience, and we hope you continue to enjoy your membership benefits!
Gourmet Society.
Gourmet Society.
I have joined Gourmet Society through Dogs 4 Rescue Lottery which gives me free membership to Gourmet Society which means discounts on restaurants, cinema's etc. I couldn't get my Gourmet Society code to activate my account. I contacted them and received a very kind and nice email from Karen, Customer Services advising me I needed a code and told me how to get it and hoped I would manage but if not she would help me further. I didn't need further help because the info Karen gave me got me quickly and easily my code and now I can enjoy great discounts. I am so happy for the very detailed info Karen gave me, brilliant. Thanks Karen. 🙂
September 1, 2026
Reply from Gourmet Society
Thank you so much for your wonderful review! 😊
We're delighted to hear that your issue was resolved quickly and that Karen was able to provide the detailed guidance you needed to activate your Gourmet Society account. It's great to know that her clear instructions helped you obtain your code with ease and get started enjoying your membership benefits.
We'll be sure to pass your kind words on to Karen, who will be thrilled to hear that her support made such a positive difference to your experience.
Thank you for taking the time to share your feedback, and we hope you enjoy discovering all the fantastic discounts available through your membership!
We had great help and prompt attention…
We had great help and prompt attention to a query we had re physical card. Much appreciated thank you,
August 24, 2026
Reply from Gourmet Society
Thank you for your lovely review! 😊
We're delighted to hear that you received prompt assistance with your query regarding your physical membership card. Providing helpful and efficient support is very important to us, so it's wonderful to know that your experience met your expectations.
Thank you for taking the time to share your feedback. We truly appreciate your kind words and are pleased we could help.
Had to contact customer service a few…
Had to contact customer service a few times and they were really helpful, understanding, kind and polite. Thank you so much for all of your help ! By the way, the car has already saved me plenty of £££'s ! Thank you !
September 1, 2026
Reply from Gourmet Society
Thank you so much for your wonderful review! 😊
We're delighted to hear that our Customer Service team was able to help whenever you needed assistance. It's especially rewarding to know that you found our team helpful, understanding, kind and polite throughout your interactions with us.
We're also thrilled to hear that your membership card has already helped you save plenty of money! That's exactly what we love to hear, and we hope you continue to enjoy even more fantastic savings and benefits in the future.
Thank you for taking the time to share your experience and for your kind words. They mean a lot to the team.
Brilliant experience after loosing the…
Brilliant experience after loosing the app on my phone.
Your staff were spot on and very professional,
Thanks for getting me up and running again.
Cheers Martin 🍺
September 1, 2026
Reply from Gourmet Society
Thank you for your fantastic review! 😊
We're delighted to hear that you had such a positive experience with our team after losing access to the app on your phone. It's great to know that our staff were able to get you back up and running quickly and that you found their support professional and helpful throughout.
Your kind words will mean a lot to the team, and we're pleased we could make the process as smooth as possible for you.
Thank you for taking the time to share your feedback, and we hope you continue to enjoy all the benefits of your membership!
Request for a plastic card
I requested a plastic card in addition to my app. First class service. Quick response and promise of a card shortly.
August 26, 2026
Reply from Gourmet Society
We're delighted to hear that you received first-class service and that your request for a plastic card was handled quickly and efficiently. Providing prompt assistance and keeping our members informed is something we always strive for.
We're pleased that we could help, and we hope your card reaches you shortly.
Thank you again for your kind feedback and for being a valued member.
E mail sent a Georgina responded…
E mail sent a Georgina responded quickly with the right help. A subsequent question was answered with equal efficiency. Thank you.
August 26, 2026
Reply from Gourmet Society
Thank you for taking the time to leave a review.
We're delighted to hear that Georgina was able to respond quickly and provide the help you needed. It's especially great to know that your follow-up question was handled with the same level of efficiency and support.
We'll be sure to pass your kind feedback on to Georgina, who will be pleased to hear that her assistance made a positive difference to your experience.
Thank you again for your lovely comments and for choosing our service.
Prompt response to my query and quickly…
Prompt response to my query and quickly sorted.
August 26, 2026
Reply from Gourmet Society
Thank you for your review. We're pleased to hear that your query was responded to promptly and resolved quickly. Providing efficient and helpful service is always our goal, so it's great to know we were able to assist.
Prompt and polite response to my…
Prompt and polite response to my enquiries and a more than satisfactory result. Sarah customer service advisor was excellent in providing me with membership .
August 26, 2026
Reply from Gourmet Society
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you received a prompt and polite response to your enquiries and that you were pleased with the outcome. It's especially great to know that Sarah provided excellent customer service and was able to assist you with your membership. We'll be sure to share your kind feedback with her.
Reply from Gourmet Society
We're pleased to hear that your problem was resolved and that you found the service polite and friendly. Providing a helpful and positive experience is always our aim, so it's great to know we met your expectations. Thank you for taking the time to share your feedback.
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