Grandprixexpress Reviews 

14
•
TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

14 reviews

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3.0

All reviews

(14)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Have shipped pallets daily for 5 years - worst depot

Have shipped pallets daily for 5 years, this is by far the worst pallet depot we have ever come across. 3 x failed deliveries on what was supposed to be a next day delivery. Our customer watched one of their lorries drive past their house on the day it was supposed to be delivered. The phone lines are operated by rude staff that will just make up ETAs to get you off the phone.

The drivers also don't seem to use the tracking procedures used by other depot's that are part of the same pallet network. As the online tracking information does not update.

July 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Fantastic service. Connor, the driver, did us proud: difficult drop at an angle and above and beyond to make our stacking of the logs easy as possible. This young man is a credit to your company and his generation. If I was still a boss, I'd hire him in a heartbeat. Great attitude: what this country needs right now. Be proud of yourself, Connor.👏🏻

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly customer service

Friendly customer service, really helpful and dealt with my query in a professional and efficient way.
The same driver (Matt) delivered and collected our items and was polite and very helpful.
Thank you all so very much.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

I have had a most amazing delivery from…BRILLIANT SERVICE BY BARRY

I have had a most amazing delivery from Barry from Colwyn Bay He had to unload two pallets of heavy boxes and he carried them through to the dairy and lifted them up on to the shelving - not an easy task !
He was pleasant and so helpful Wish all of them were the same Thank you so much ! People like Barry are now like gold dust as no one seems to want to work let alone be helpful and kind

May 31, 2024
Unprompted review
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Rated 1 out of 5 stars

Parcel dumped on drive in Thunderstorm & we weren't told

Ordered an awning & insisted it was delivered to our house & not "left safe". Seller clearly marked it as "not to left safe" so these guys just dumped it behind our drive gate on Friday pm - we found it on Saturday am after torrential showers all night. They are supposedly collecting it today but who knows? The delivery was on behalf of DX who apparently use these people to deliver around here so you have one of the worst using another one of the worst. Got in touch with them but no reply - ?

June 16, 2023
Unprompted review
Rated 1 out of 5 stars

Express??????? Hardly!

Had a parcel out for delivery on Friday between 4 and 5pm. Seems like the driver couldnt be bothered and took it back to the depot.

I now cant contact them to find out whats going on, no idea if I'll receive it.

I'll hapily edit this review if my delivery ever arrives, but at the moment it's not looking good

Really poor

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Just had a delivery from Paul from GrandPrix Express and wanted to say how helpful he was. It was a heavy parcel and he made sure we had it safely in before leaving. There are a lot of deceiver drivers around that dump the parcel and leave ….. Paul definitely wasn’t one of those. A credit to the company!

September 28, 2022
Unprompted review
Rated 1 out of 5 stars

I could have walked to collect the…

I could have walked to collect the parcel quicker! Bought a oven from MyAppliences with next day delivery if bought within a specific time.....5 days later no oven!
Was given a 2 hour time slot on day two, waited in all day and kept checking the tracking page. Started calling the company after delivery failed to show with promises of calling me back....didn't happen! Then at 5.30pm tracking updated stating delivery failed and card left at address....lies! Was home ALL day and no card.
Decided to go to the depot to collect, 80 mile round trip as I need the oven ASAP. I'd avoid using MyAppliences because of this delivery company too!
Please avoid using these absolute cowboys!!!!

December 6, 2021
Unprompted review
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Rated 2 out of 5 stars

Terrible Company Service

I have to say the two delivery guys were excellent and deserve praise however the Company. I had paid for a two man delivery because the couch was 85kg and large. After 3 delivery promises a one man delivery struggled to deliver the badly damaged package but could not get it through door. I obviously had to reject because of condition anyway. One month later and 4 promised delivery days never happened. In all the Company promised a delivery time and day 7 times and each time broke their promise.

November 7, 2021
Unprompted review
Rated 1 out of 5 stars

Email to say delivery between 8am and…

Email to say delivery between 8am and 6pm not arrived phoned they say item was described as carton not carpet but they would deliver the next day and to call 9am for a time I called and told expect delivery between 12 and 1 I was number 10 of 18 drops driver turns up 4pm I expect there will be some deliveries not delivered today

April 3, 2019
Unprompted review
Rated 1 out of 5 stars

Crap service

Crap service, they were due to collect a mattress by 6pm today, they never turned up.... And their excuse.... It was the collections drivers last day and he obviously not bothered to collect my item. Cost to me around £200.
Crap service

August 1, 2018
Unprompted review
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