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GREEN Matcha Reviews 

13
•
TrustScore 4 out of 5

3.9

Grocery Store
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Company details

  1. Grocery Store

Written by the company

GREEN est la marque pionnière des capsules de matcha bio compatibles Nespresso® sur le marché francophone. Depuis 2022, notre mission est simple : rendre le matcha accessibles à tous grâce à une préparation en seulement 10 secondes, sans fouet, sans bol et sans contrainte. Aujourd'hui, plus de 20 000 clients ont adopté GREEN pour remplacer leur café quotidien avec une alternative naturelle, riche en antioxydants et offrant une énergie plus stable. Disponibles sur notre boutique en ligne, mais aussi dans les magasins Monoprix en France et Manor en Suisse, nos capsules de matcha bio permettent de profiter d'un matcha de qualité cérémonie où que vous soyez. Chez GREEN, nous croyons qu'une alimentation plus saine doit être simple, pratique et agréable au quotidien. 💚

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3.9

Great

TrustScore 4 out of 5

13 reviews

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No recent history of asking for reviews

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3.9

All reviews

(13)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

I did not receive my order

I did not receive my order because I was travelling, package was sent back, no reply since then, although I sent numerous emails and WhatsApp! very poor!!!!

September 16, 2026
Unprompted review
GREEN Matcha logo

Reply from GREEN Matcha

Hi Thomas,

We’re sorry again for the inconvenience and the delay in getting back to you. We’re glad that we were able to get in touch with you and that the situation has now been resolved.

Thank you for your patience and understanding, and we hope you enjoy your GREEN Matcha! 🍵💚

The GREEN Matcha Team

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Rated 1 out of 5 stars

My order was placed 6 ago and no news…

My order was placed 6 ago and no news since then. Have reached out to them via email, WhatsApp and their web form and nobody has responded. Really fishy!

November 10, 2025
Unprompted review
GREEN Matcha logo

Reply from GREEN Matcha

Hi Sarah,

We’re very sorry to read this and sincerely apologize for the lack of communication regarding your order. This is absolutely not the experience we want our customers to have.

We would like to investigate what happened and resolve this as quickly as possible. Unfortunately, we cannot identify your order from your review alone. Could you please contact us again at sav@green-matcha.com with your order number? We will personally look into it and get back to you as a priority.

Thank you for bringing this to our attention, and again, our apologies for the inconvenience.

The GREEN Matcha Team 🍵

Rated 1 out of 5 stars

Never received my order

Never received my order, and the customer service is not answering my emails

February 28, 2025
Unprompted review
GREEN Matcha logo

Reply from GREEN Matcha

Hi Elisa,

We’re very sorry to hear that you did not receive your order and that you were unable to reach our customer service team. We sincerely apologize for this experience.

We would really like to understand what happened and make sure this is resolved. Could you please contact us at sav@green-matcha.com with your order number? We will investigate this immediately and make your request a priority.

Again, our apologies for the inconvenience, and thank you for bringing this to our attention.

The GREEN Matcha Team 🍵

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