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GreenPath Financial Wellness Reviews 

776
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 643 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and representatives for being exceptionally kind, patient, and knowledgeable throughout the debt management process. People note that the overall service is smooth, clear, and provides a huge sense of relief when organizing personal finances. However, some customers also noted difficulties with payment processing and reaching support when unexpected issues arose. A few reviewers experienced frustrating delays with creditors or felt uncertain about how their money was being handled by the team. Others mentioned that communication could be inconsistent when trying to get timely answers regarding their accounts.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the knowledgeable, patient, and... See more

Customer service

Customers had great satisfaction with customer service, consistently praising staff members who were patient,... See more

Service

Reviewers highlight positive aspects of service, frequently praising the knowledgeable and friendly staff who... See more

User experience

People report positive experiences with user experience, highlighting how the setup is quick, simple, and... See more

Payment

Customers consistently note ambiguous experiences with payment, as reviewers appreciate lower interest rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I haven't officially started past the initiation sign up, up but the lovely lady that helped me over the phone was amazing. She was so kind and explained everything clearly, made sure all my questions... See more

Rated 5 out of 5 stars

The whole process was incredibly simple. The representatives that I spoke to where very helpful with any questions or changes I wanted to make to my agreement. They turned a stressful situation into o... See more

Rated 5 out of 5 stars

The process to becoming less stressed was so quick and easy. I made one phone call and within 20 minutes Britney had taken all my information on debts, income, monthly bills. A few minutes later she h... See more

Rated 5 out of 5 stars

Greenpath was able to include all my credit cards with a lowered interest rate and a reasonable monthly payment. I feel like a load of stress has been lifted off my shoulders. Representative I spoke... See more


Company details

  1. Financial Consultant
  2. also in
  3. Alternative Financial Service
  4. Debt Relief Service
  5. Financial Planner
  6. Non-Bank Financial Service

About GreenPath Financial Wellness

Written by the company

Background image

PAY OFF DEBT & SAVE MORE

A 65 Year National Nonprofit

Written by the company

GreenPath Financial Wellness is a national nonprofit that empowers people to lead financially healthy lives. Since 1961, we’ve supported individuals and families with trusted financial guidance and personalized plans to manage debt and achieve long-term financial stability.
Our certified financial counselors provide free, confidential support tailored to each person’s situation—whether you’re dealing with credit card debt, navigating rising costs, or simply looking for a clear path forward. We take a compassionate, judgment-free approach, meeting you where you are and helping you take meaningful steps toward your goals.
What We Offer
- Free financial counseling and budgeting guidance
- Debt management plans designed to simplify payments and reduce interest
- Credit report reviews and education to help you understand and build your credit
- Housing counseling, including foreclosure and rental support
Partner You Can Trust
GreenPath is a member of the National Foundation for Credit Counseling (NFCC), a HUD-approved housing counseling agency, and holds an A+ rating with the Better Business Bureau. With more than 60 years of experience, we’re committed to transparency, education, and empowering you to make confident financial decisions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

776 reviews

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4.6

All reviews

(776)

772 reviews in the last 12 months

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Rated 1 out of 5 stars

You deducted too much money from our…

You deducted too much money from our account. Wow greenppath, you won't get another dime. Cancel our contract and just to be sure we we will stop pmt on future withdrawals from our bank acct.we are pissed. Sterling Stromberg and Sandra Hurd

September 28, 2026
Rated 5 out of 5 stars

Initial process

When you’re dealing with debt and rising costs, taking the first steps can already feel so overwhelming. When I called greenpath, I knew I needed help but also felt embarrassed to admit how much credit card debt I had accumulated. The customer service at Greenpath was excellent and I never felt judged. They were able to answer all my questions very easily and went out of their way to explain things fully to ensure I understood. During the initial process, I did not feel that anything was hidden or not straightforward. They were able to realistically discuss with me a budget and explore payment options that would work for me. Although I can only review this first step, I left the phone call feeling very relieved and looking forward to a debt free future

October 9, 2026
Rated 5 out of 5 stars

After my divorce, I needed financial help !

The professionalism and understanding of my situation were the highlights of my experience with GreenPath! Every detail was handled with the utmost care and consideration. Speaking with Maria helped me better understand not only my finances, but also how I can move forward confidently with GreenPath.

October 7, 2026
Rated 5 out of 5 stars

Deborah was patient, kind and empathetic

Deborah was patient, kind and empathetic. She answered all questions and offered so much information. I have been living with credit card debt for too long and feel relieved to have a plan to end it. Deborah did not make me feel rushed or "stupid." She is very knowledgable in finance which I am NOT. I didn't feel pushed to make a decision. I give her all five stars!

October 7, 2026
Rated 5 out of 5 stars

Quick

Quick! Easy! Efficient! Life changing! Thank you Tina H for all your help!

October 1, 2026
Rated 5 out of 5 stars

Jacob was wonderful!!!

Jacob was wonderful! He listened very well, provided a plan of action and Jacob spoke to us without judging us. We decided the plan Jacob laid out for us was the right direction for us to proceed. And now that we have started the process we are feeling like a great weight has been lifted off our shoulders. Thank you, Jacob!

October 8, 2026

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