Green Willow Funerals Reviews 

I attended a funeral at Thornhill Crematorium on Tuesday.

I saw a male member of staff from this company using his phone just outside which I found very unprofessional.

I am the store manager of the local convenience store and have been there almost 2 years now. In this time I have built a great relationship with all the staff at Greenwillows Funeral home inparticular Tom and Alison who I have grown a friendship with and work alongside to provide food for the Cardiff food bank. Tom and Alison along with all other members of staff come to the store on a daily basis and show nothing but respect for myself and my team and likewise we do the same to them.
Not only this I am aware that Tom directed a funeral of the father of one of my dearest friends and she also had nothing but praise for Tom and his team.
I look forward to continuing to work alongside Greenwillows in helping the community and support any charity events that they might run.

Keep up the good week all. Total respect to you

Shocking behaviour to see a member of their staff vaping in their company vehicle.
I heard her name but unprofessional to mention on here, all I will say was that she appeared to be in her twenties or early thirties, bigger build and blonde hair.

Alison and all the team were helpful at all times
Always available for advice and respectful
Used Green Willow for mum and dads funeral
Would recommend .

I cannot thank Alison enough for the extraordinary care, warmth and compassion shown at a very sad and difficult time.
From the very first meeting, I was supported and guided through the most difficult days with the utmost gentleness and respect.
She listened to every wish, attended to every tiny detail, and took a massive weight off my shoulders when I needed it most.
On the day of the service, her professionalism and quiet dignity gave great comfort.
My husband was looked after beautifully by Alison and staff at Green Willow, and his farewell was peaceful and perfect.
I am forever grateful for Alison’s kindness.
Thankyou.

Lisa Smith.

Alison was once again amazing to work with. Sympathetic, prepared and professional. I have been recommending Alison and the team over the last two years having had to engage them. Thank you

Courteous and friendly, Alison also showed empathy and understanding towards me and my sister whilst going through a very distressing time. On the day of the funeral Alison and the team were brilliant and helpful and all went to plan.

Alison at green willow couldn't do enough for us. Staff conducted themselves well and one of our attendees was a former funeral director and said they were good. Clear pricing and lots of option and zero selling pressure

Tom Webster and his colleagues at Green Willow made my fathers funeral service special. Their attention to detail left no stone unturned allowing my family to focus on coming to terms with loosing dad.
Thank you Green Willow.
Mike Taylor.

We were very happy with the service and care shown by Alison, nothing was too much trouble and her communication was great. Thank you Alison

Our funeral director Angela was efficient and caring from the first and dealt calmly with the unusual situation of enabling a brain donation to take place. She made sure all our options were explained and enacted. I felt confident at every stage that my husband’s funeral would proceed exactly as planned. Angela justified my trust in her at every stage and I am very grateful for her professionalism.

Highly recommended. Thank you to Alison for helping to make Mum‘s funeral go so smoothly. Alison was always to hand if I had a query and was able to answer all my questions. This is the second time I have used Green Willow and on both occasions they have been excellent. Many thanks to you, Alison and your team. Sara & family

Green Willows were absolutely superb, at all times made you feel comfortable. At every step Alison showed compassion and sympathy and took care of everything.

At a difficult time Alison was very compassionate and patient. She went through everything very thoroughly and held our hand through the process.

Greenwillow were the perfect choice for my father's funeral.
Tom dealt with everything with such compassion and professionalism and explained everything we needed to know throughout .
Funerals are overwhelming so it was great to have someone that kept everything well organised and planned to perfection .
Nothing was too much trouble.
Thank you

Met up with ben dinas powys branch, who we had full contact with throughout dad's funeral arrangements, he was very attentive to details, very interested in any stories we told and generally had all the time in the world to listen and help us through a very sad and difficult time. Service & respect, empathy and compassion from all undertakers at the service were outstanding and they get a definite 5 star review from myself and my family. Again thank you for guiding us hayley & family x

Big Thanks to Green Willow Funerals, especially to Tom Webster for walking me through the whole process start to finish and taking care of my late mother's wishes to the absolute letter

Thanks to Tom Webster and his team, who did a wonderful job with my father's funeral arrangements. I can totally recommend Green Willow (Dinas Powys).

Highly recommended
We would like to thank Tom and his team at Green Willow Funerals for arranging our Dad's funeral. Care was taken over every detail from the outset. Tom, our Funeral Director, listened to what we wanted and made sure the day ran smoothly and respectfully. It was a very special day. Thankyou.

Lovely to deal with. Responsive and sensitive to our needs in unfamiliar territory. Would definitely recommend Green Willow Funerals. Managed the day of the funeral very well.