LOVE! I always use Greetz. So much variaties and lots of ways to make you chosen card super special. The choices to personalize are endless and super fun! But, you need to be patient and ta... See more
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It was so easy to send a card and a gift. The site encouraged me to personalize the card, so I did, even though I wasn't planning to add more than just text. It really brightened up the card. And e... See more
Wrote an entire birthday message in this buggy editor then it glitched and didn't save. silly me for trusting it.. Then I just said stuff it ill get the card blank, and the payment portal was bro... See more
Company replied
Great customer service. Their delivery partner Packs seems to be struggling, with late or no deliveries, yet they put the order as delivered on time. When reaching out to Greets, we immediately got co... See more
Company replied
Company details
Written by the company
Greetz is hét online platform voor persoonlijke verrassingen zoals kaarten, bloemen, ballonnen, taarten, dranken en chocolade. Iemand verrassen of laten weten dat je aan hem of haar denkt? Bij ons zeg je het altijd op jouw manier.
Contact info
Netherlands
- www.greetz.nl
3.9
Great
42K reviews
Asks customers to review
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Order not delivered
Order not delivered. False delivery information provided by Packs. No contact from Greetz to resolve the issue. Would not recommend.
July 6, 2026
Unprompted review
Supersnelle levering!
July 5, 2026
LOVE!✨️🥰✨️
LOVE!
I always use Greetz.
So much variaties and lots of ways to make you chosen card super special.
The choices to personalize are endless and super fun!
But, you need to be patient and take the time because the site can get abit touchy when you are personalizing and moving pics or text.
But once it's done it usually is just so nice.
The colours and printing is all beautiful, high quality.
Even added downloaded photographs (if you wish to add) are perfect!
AND adding a gift or floating balloon with your card is super too, especially if you cannot be with the person on their special day.
They have so much to choose from!
Quality items for every occasion, flowers, very nice balloons for any occasion in a huge colourful box brought right to the door😃🤩💝✨️🎈✨️🎉🎁♥️
Tried others, but nobody does it like Greetz and I promise, they didnot pay me for this comment, lol!😄🤗Oh! Why only 4 stars then??? It's for the jumpy server that makes me have to look for a sticker thats been hadden under another sticker I cannot find(I'm impatient that way...as I said, you need patience and the time to play around if you want a super special personalized card...but well worth the result😍💯🙌
March 31, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Greetz
Thank you for the great review! We're thrilled you had a positive experience. Your support is greatly valued. Enjoy your day!
Supersnelle service.
June 30, 2026
Issue with Received Package
After I explained the problem, the issue was resolved immediately by sending a replacement package.
June 30, 2026
Unprompted review
It was so easy and fast!
It was so easy to send a card and a gift. The site encouraged me to personalize the card, so I did, even though I wasn't planning to add more than just text. It really brightened up the card.
And even though it was late on a Saturday evening, the gift was delivered early Sunday morning. So fast!
June 27, 2026
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Email delivery confirmation but no package
I received correct updates of delivery and then a final email about the package being delivered but is nowhere to be found. Customer Service page says once is out for delivery they don't have control anymore and advice to wait 2 days.... I am sending the package for a special occasion, 2 days is too late already, I do not recommend.
June 18, 2026
Unprompted review
They are really helpfull and kind
They are really helpfull and kind. I had a problem with a gift and it was fixed in a few clicks. The person talking to me via chat was really nice. I will reccomend their website to everybody!
June 17, 2026
Unprompted review
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
My order was not delivered yesterday…
My order was not delivered yesterday when it should be delivered.
June 15, 2026
Unprompted review
Greetz Helpdesk-assistants do their…
Greetz Helpdesk-assistants do their utmost to help and compensate, even when Packs seems to be ‘not the perfect Deliverer’
Chapeau 🎩 to all !
June 12, 2026
Unprompted review
Could Not be happier with the service…
Could Not be happier with the service and the quality of the products and the quick delivery
May 31, 2026
Good product selection
Good product selection, sensible prices and communication as the order is delivered,
June 11, 2026
Had question about a received parcel
Had question about a received parcel, got clear and good information and they sorted out everything very well.
June 12, 2026
Unprompted review
Reply from Greetz
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Lovely flowers
March 1, 2026
Title: Unacceptable delivery time and poor customer service
Review:
I ordered flowers for my father‑in‑law’s birthday, and the delivery time I received was 21:40–23:40. This is completely unacceptable, especially since their website clearly states that deliveries are made between 08:00 and 20:00.
My father‑in‑law is very old and cannot stay awake that late.
Changing the delivery date is not an option either, because the flowers would no longer be fresh.
On top of that, I paid a higher delivery fee for Sunday and accepted it, but the delivery time I received was totally different from what was promised.
This is a violation of the service terms, and I requested a full refund.
Very disappointing experience.
June 7, 2026
Unprompted review
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