Recomand serviciile Groupama
February 6, 2025
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Company details
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Toate imaginile care conțin mențiunea "Copyright © Groupama Asigurări. Toate drepturile rezervate." sunt proprietatea Groupama Asigurări SA și pot fi preluate sau utilizate numai cu acordul scris al SC Groupama Asigurări SA. Mulțumim pentru înțelegere....
Contact info
Romania
- www.groupama.ro
3.9
Great
5 reviews
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Extrem de lenti
Colaboreaza cu mai multi brokeri, daca esti nenorocos sa ai modificari de facut la polita nu te baza ca o sa primesti in decursul a celor 5 zile pe care ei le comunica, nici macar intr-o saptamana sau chiar o luna.
Am asteptat cel putin o luna si jumatate sa mi se schimbe polita de asigurare datorita modificarii unor date si dupa cateva telefoane si emailuri trimise tot se arata neputinciosi in fata procesului pe care ei il folosesc.
Customer support-ul este amabil si foarte usor de contactat, de aia merita macar o stea, altfel as fi dat 0.
De indata ce imi expira polita as alege literalmente orice alt asigurator.
September 30, 2022
Unprompted review
NU RECOMAND. La 9 zile dupa confirmarea politei ... eu figurez FARA ASIGURARE
Vreau sa va aduc la cunostinta situatia pe care o intampin cu colegii dumneavoastra din Romania.
Nu stiu care e treaba cu ei dar eu intampin o mare problema. Pe data de 17 februarie 2022 am incheiat o polita RCA cu ei pe un an. In urma platii am primit mail-ul de confrimare si polita RCA cu valabilitate incepand din 20 februarie. Pe data de 25, din curiozitate am decis sa-mi verific polita pe platforma Aida.info.ro SURPRIZA, nu figuram cu nici-o polita valabila. La 8 zile dupa confirmare si 5 zile de condus, practic in ilegalitate, fara sa stiu. Am sunat la serviciul clienti, de 2 ori mi s-a spus ca "se lucreaza" la polita. Asta dupa 8 zile de la CONFIRMARE. Mi-au spus ca v-a mai dura inca 24 de ore pentru "solutionare". Timp in care, eu nu ar trebui sa misc masina din parcare. Dar si in parcare nu o pot tine, ptr ca daca ma loveste cineva, eu tot nu am RCA.
Au trecut 26 de ore de la sesizare.... inca nu am RCA valabil. Desi eu am PDF-ul cu polita RCA in fata.
Am facut o sesizare si la ANPC.
February 26, 2022
Unprompted review
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