Guidepost Montessori Reviews 

152
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company, often describing it as exceeding expectations and being a truly special place. Customers consistently praise the staff and guides for their caring, attentive, and professional approach, noting their dedication to each child's development and well-being. Many appreciate the Montessori philosophy, which fosters independence, concentration, and a love for learning, with children showing tremendous growth in various skills. The administration team is frequently highlighted for clear communication, support for families, and creating a welcoming and organized environment. However, some people were dissatisfied with significant staff turnover, which led to a lack of classroom consistency and concerns about the qualifications of new hires. A few other people also felt that the administration and financial processes were problematic, citing issues with communication, delayed refunds, and unprofessional conduct. There were also mentions of inadequate classroom management, with some reviewers reporting instances of teachers struggling to control children and concerns about interactions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the teachers and guides for being caring,... See more

Service

Consumers find service to be positive, with many describing their experience as wonderful and a blessing for... See more

Location

Customers consistently note positive experiences with location, often describing specific campuses as... See more

User experience

Customers consistently report overwhelmingly positive experiences, highlighting significant growth in... See more

Product

People report positive experiences with the product, highlighting its extraordinary nature and the Montessori... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The facilities are modern and clean for children play. The guides really care for the children and are attentive to their needs. Good communication between the school and parents. Our two children lea... See more

Company replied

Rated 4 out of 5 stars

Overall Guidepost is great. Our son has flourished and I love how the staff really gets to know each child and parents. I am happy that the main teachers remain stable but I wish there was less turnov... See more

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Rated 5 out of 5 stars

This Montessori daycare has exceeded all of our expectations. The staff genuinely cares about the children and supports them at their own pace. The Montessori materials and daily routines help childre... See more

Company replied

Rated 5 out of 5 stars

Our daughter has been in the Spanish Immersion Program at Guidepost since last November, and we’re amazed by how quickly she has picked up new words and skills. It’s wonderful to see her confidently s... See more

Company replied


Company details

  1. Montessori School
  2. Child Care Center
  3. Day Care Center
  4. Elementary School
  5. Preschool

Written by the company

Guidepost Montessori is a leading global network of authentic Montessori schools serving children from infancy through elementary. With over 100 campuses across the United States and Asia, we are part of the Guidepost Global Education family - united by a mission to help children become truly capable and independent, equipped for a lifetime of purpose, curiosity, and growth. Rooted in the Montessori philosophy, our classrooms are thoughtfully prepared to foster independence, confidence, and a deep love of learning. Our programs support each stage of a child’s development, from infant and toddler care to preschool, kindergarten, and elementary. Families choose Guidepost for our individualized, in-person learning experience and the opportunity to continue in a nurturing, consistent community through the elementary years. Our schools are known for passionate educators, beautifully designed learning environments, and a warm, community-oriented culture. With an average Google rating of 4.8 stars across our campuses, we are proud to partner with families in creating joyful, meaningful educational journeys. To learn more or find a school near you, visit www.guidepostmontessori.com.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

152 reviews

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4.4

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(152)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality education with certified Montessori Teachers

Guidepost at Legacy has been a wonderful experience for my family. The experienced, all Montessori-certified guides provide exceptional care and education, creating an amazing environment where you really see the children thrive. The classrooms are beautiful, calm, The Teacher- student ratio is great, and the parent community has become like an extended family to us. After visiting many schools across North Texas, I could not find another school that matched the authenticity, quality, and warmth of Guidepost Montessori at Legacy.

July 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Mass Teacher Turnover and Still Owed a…

Mass Teacher Turnover and Still Owed a $20,000 Refund —Avoid This School

Our experience with Guidepost Montessori has completely fallen apart. Since the new director took over, the school has suffered a massive staff exodus. The turnover was so severe that my son lost every single one of his teachers because they all quit, completely destroying any classroom consistency.

Because of this and other issues, we withdrew our son. However, the corporate refund process has been incredibly painful. We prepaid his tuition and are still owed **$20,000**. Getting Guidepost to return our money has been an exhausting, drawn-out nightmare.

Between losing all qualified teaching staff and their completely broken financial practices, I strongly caution any parent against enrolling or prepaying tuition here.

December 1, 2025
Unprompted review
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Reply from Guidepost Montessori

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations and understand how upsetting this situation has been for your family.

We recognize that waiting for a refund can be incredibly frustrating, and we sincerely apologize for the length of time this process has taken. We understand the impact that this delay has had, and our Refund Team is actively working to resolve your case. While we are unable to discuss individual account details in a public forum, please know that your refund remains a priority, and our team will continue to communicate directly with you as updates become available.

We also take feedback regarding the experience at our schools very seriously. Providing a consistent, high-quality learning environment for children is incredibly important to us, and we carefully review concerns raised by our families so that we can continue to improve.

Thank you again for bringing your concerns to our attention. We appreciate the opportunity to address them, and we remain committed to working toward a resolution through our ongoing communication with you.

Rated 5 out of 5 stars

I highly recommend this campus

I highly recommend this campus! The quality of the program is excellent, and it is truly Montessori. The staff is caring, the environment is beautiful, and it's clear that the children are encouraged to learn independently and with confidence. A wonderful place for young children to grow.

June 26, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you so much for your kind words and recommendation! We're delighted to hear that you've had such a positive experience with our campus.

It's wonderful to know that you value the authenticity of our Montessori program, our caring team, and the thoughtfully prepared environment we strive to create each day. Helping children develop independence, confidence, and a lifelong love of learning is at the heart of everything we do.

Thank you again for taking the time to share your experience. We truly appreciate your support and are grateful to be part of your family's journey.

Rated 5 out of 5 stars

Great Environment

Great staff and environment. I truly recommend it

June 24, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you for your kind review and recommendation!

We truly appreciate your support and thank you for taking the time to share your experience with Guidepost Montessori.

Rated 5 out of 5 stars

Miss Helena and Miss Dayanna are…

Miss Helena and Miss Dayanna are exceptional educators who provide a warm, nurturing, and structured environment in the Guidepost Montessori toddler classroom. Their dedication to fostering early independence and emotional growth has been transformative for my child. We are incredibly grateful for the dedication and love that Miss Helena and Miss Dayanna bring to the toddler classroom at Guidepost Montessori in Duluth.
Transitioning a toddler into school is no easy task, but these two teachers made it a seamless and joyful experience. They deeply understand the Montessori philosophy and treat each child with respect and patience. Under their guidance, we have seen our toddler blossom in independence, confidence, and social-emotional development.

June 15, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you for your wonderful review and for sharing your experience.

We are delighted to hear that our team helped make your child's transition into school such a positive one. Creating a warm, nurturing environment where children feel supported as they build independence, confidence and social-emotional skills is at the heart of what we do.

We are grateful for your trust and are thrilled to hear that your toddler has blossomed during their time at Guidepost Montessori.

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Rated 5 out of 5 stars

I could not recommend or rave more…

I could not recommend or rave more about this school. I started my son at 18 months and in the last year, I have seen such tremendous growth in academics, socially, in his confidence, and in his independence. They have found a way to teach while keeping it fun and allowing the children to take pride and ownership in learning on their own. The teachers and staff genuinely love and care about their students, keep a strong line of communication open with the parents, and celebrate our kids as if they were their own. I have referred so many of my friends to this school because I truly credit them for my son's immense growth and love for learning.

June 10, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you for your thoughtful review and for sharing your family's experience.

We are delighted to hear about the tremendous growth your son has experienced during his time at Guidepost Montessori. Seeing children develop confidence, independence and a love of learning is exactly what we strive to foster each day.

Thank you for your kind words about our wonderful guides. Building strong partnerships with families and celebrating each child's unique journey is an important part of our community. We are especially grateful for your trust and for recommending Guidepost to your friends. It means so much to know that your family has had such a positive experience with us.

Rated 1 out of 5 stars

Theft of Funds / Lack of Accountability at Guidepost Montessori

Our daughter attended Guidepost Montessori in San Rafael, California for a year in the infant program, and we concluded our time in July 2025.

Since that time, GPM has owed us $2,000 in a refund for a deposit we paid when she started in 2024 - it has now been nearly a year. There is no accountability and I’m unfortunately writing this review to hopefully help other parents make a choice other than Guidepost Montessori.

June 1, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you for taking the time to share your experience. We are sorry to hear about the frustration and disappointment this situation has caused.

We understand your concerns regarding the outstanding refund and recognize how important it is to receive timely communication and resolution. While we cannot discuss the details of individual accounts publicly, we would like the opportunity to look into this further and help connect you with the appropriate team.

Please reach out to us directly at inquiries@guidepostmontessori.com and we will work with our internal teams to review the status of your refund request and provide an update as quickly as possible.

We appreciate you bringing this matter to our attention and hope to have the opportunity to assist you further.

Rated 1 out of 5 stars

Have owed us $4K of a deposit for our 2…

Have owed us $4K of a deposit for our 2 children for nearly 1 year now. Have just been stringing us along with no explanation as to why they can't just send us the owed refund, and recently have stopped communicating alltogether. Very unprofessional.

Have heard the same is happening to other parents.

June 2, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you for bringing this to our attention. I am sorry to hear about your experience and understand how frustrating it must be to be waiting for a refund and feeling that your concerns have not been adequately addressed.

We take matters like this seriously and would appreciate the opportunity to look into your situation further and help move it toward a resolution. Please reach out to us directly at inquiries@guidepostmontessori.com with your contact information and any relevant details, and I will personally review the matter and work with the appropriate teams to investigate.

Thank you for your patience, and I hope to have the opportunity to assist you further.

Dawn DeLucia
Senior Marketing Manager

Rated 5 out of 5 stars

Hollywood Guidepost Montessori… Safe - Caring- Loving

When we arrived at Guidepost Montessori Hollywood, we were coming from a war zone. We were exhausted, overwhelmed, and my toddler had never set foot in a school before.

What we found there was nothing short of extraordinary !!!

In barely ten weeks, the guides and staff at Guidepost welcomed us with a grace and warmth I will never forget. They didn’t just enroll my daughter — they embraced her. They gave her structure when everything around us felt uncertain, and they gave her love when she needed it most. In that short time, she was potty trained, she learned to follow a schedule, took in great lessons and she began to truly thrive in the Montessori environment.

But what moved me most was the professional work ethic of the entire team. Every single person we encountered — from the teachers in her classroom (Ms Fanny and Ms Florencia + Ms Alma) to the front office welcome by School Director and management staff ( Ms Diana, Ms Estefania, Ms Raquel) — All showed up with consistency, intention, and deep care. Communication with our family was thoughtful and reassuring. The Montessori philosophy came to life not just in the activities, but in the way the guides saw and honored my daughter as an individual.

Guidepost Montessori Hollywood didn’t just give my child a first school experience. They gave our family a safe place to land during one of the hardest chapters of our lives. I am endlessly grateful. 🙌🏽🥹❤️

May 29, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you so much for your heartfelt review and for sharing your family's story with us. We are truly honored that Guidepost Montessori at Hollywood Beach could provide a welcoming and supportive environment during such an important time in your lives.

It means so much to hear that your daughter felt seen, cared for, and encouraged to thrive, and that our guides and school team helped your family feel supported every step of the way. Creating a safe, nurturing community where each child is respected as an individual is at the heart of what we strive to do every day.

Thank you for your trust, your kind words, and for allowing us to be part of your family's journey. We wish you and your daughter continued happiness and success.

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Rated 1 out of 5 stars

I would give them a 0 if I could

I would give them a 0 if I could. There is a reason they keep shutting down locations. We went here for my daughter's kindergarten year, they sold us on this being a very academic school that encouraged independence and grace. What we got was my seeing my daughter who is academically advanced being used as teacher's aide in a school that was understaffed. Instead of helping her learn she was constantly being told to help younger kids. She was also subjected to seeing her teachers become physical with her peers who didn't listen, by harshly putting them into chairs, grabbing them by the shoulders. I myself witnessed a Spanish teacher pull two boys into the hallway and slam one of them into a wall while yelling at them in Spanish. I believe this happened because the teachers are all running classrooms without the proper student to teacher ratio so they are frustrated and stressed. That teacher told me she was in the room alone and the boys were acting out. We finally took our daughter out of the school when she started coming home with scratches and bruises on her body and the staff did nothing about it. There were two boys in her classroom who were physical with the other kids and the teacher had no control. Their director even pulled the video tapes from the classroom and verified to me that my daughter was telling the truth about these boys but their only resolution was to "give the teacher more training". These boys were wild and out of control. Overall it was a total waste of our money. The only positive was some of the other wonderful families we met there (most of whom are also pulling their kids out). This school was much better when it had a different head of school. It is very unfortunate because they have some great kids and a few great teachers but they are all so unsupported and staff turn over is very high.

April 20, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you for sharing your feedback about your experience at Guidepost Montessori at Magnificent Mile. We are sorry to hear that your experience did not meet your expectations.

At Guidepost Montessori, the safety and well-being of our children and team members are our highest priorities. Concerns raised by families are taken seriously and reviewed through established school policies and procedures.

Because this review includes serious allegations, we feel it is important to clarify that concerns raised during your family's time at the school were reviewed carefully by school leadership. While we cannot discuss confidential matters relating to children, families, or staff publicly, we can share that the allegations brought to our attention were investigated at the time and were not substantiated through our review processes.

While we recognize that your perspective differs from the findings of those reviews, we respect your right to share your experience and appreciate the opportunity we had to serve your family.

We sincerely wish your family the very best moving forward.

Rated 5 out of 5 stars

3.5 years in a nutshell

We’ve been at Guidepost for 3.5 years, and I wanted to leave an honest review for families considering the school. Our experience has had both positives and challenges over the years. Too many to fit in a post so I'll try to give the highlights.

There have definitely been growing pains with the company, a lot of changes, and periods where it felt like the school struggled to maintain the strong sense of community and small calm classrooms we originally saw when we toured. The larger class sizes can make individualized attention difficult and classes can be chaotic at times, and the staff turnover over the years meant there was never a lead guide with my son long enough to truly know him year after year. I do feel that negatively impacted parts of his learning experience and our experience overall.

That said, the women who are there every day truly care about these children. The long term staff members are deeply loved by the families, and I absolutely believe they love and care for the kids in return. My son’s current lead guide has worked very hard to learn who he is as a learner and person, communicate regularly with us, and partner with us to help keep him on track in kindergarten. That relationship has meant a lot to our family. The assistant guide has been there almost as long as my son, and he calls her his school grandma, they very much have a bond.

One of the main reasons we chose the school was the Spanish immersion program, which felt especially important living in South Florida. My son is not fluent after 3.5 years, but he understands his teachers well and, this year, has finally started responding to them in full Spanish sentences, which has been wonderful to see. We are not spanish speakers at home so this was a very big plus to find a full immersion daycare, which weirdly is not easy to find around here.

I’m grateful for Guidepost. Our experience was not exactly what we expected when we first enrolled, but my son has been safe, cared for, loved, and he has learned a great deal as have I. As working parents without additional childcare support, the reliability of the school, the long hours, and the consistent availability, especially during summers and school breaks, has been incredibly important for our family. This is one of several reasons we decided to stay for the kindergarten year vs switching to a different school, and I do think that was the right choice.

The new leadership also seems to be making a real effort to rebuild community through events and better communication, and I appreciate seeing that effort. I do believe this will continue to improve.

At the end of the day, while it may not have been the elite Montessori experience we originally signed up for, it has been a safe, clean, reliable place filled with caring people that offers spanish immersion. And ultimately, that is exactly where I want my child to be. For that reason, I’m giving 5 stars and would recommend this location if you are looking for care for your child.

May 21, 2026
Unprompted review
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Reply from Guidepost Montessori

Kristie, thank you for taking the time to share such a thoughtful and honest reflection on your family’s experience with us. We truly appreciate your openness about both the challenges and the positive moments you’ve experienced along the way.

We’re especially grateful for your recognition of the guides and team members who have built meaningful relationships with your family and supported your son’s growth both academically and personally.

We’re also so happy to hear the Spanish Immersion program has been a valuable part of your experience and that your son is now confidently responding in Spanish sentences - what an exciting milestone!

Thank you again for your trust, partnership, and continued support over the years. We’re grateful to have been part of your family’s journey and truly appreciate your recommendation.

Rated 5 out of 5 stars

Best preschool in the area

Best preschool in the area! I sent both of my boys here and wish we could stay forever. Teachers and admin are incredibly loving

May 20, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you so much for your kind words and for trusting us with both of your boys! We’re thrilled to hear your family has had such a positive experience.

Our entire team care deeply about creating a loving, supportive environment for every child and family, so your feedback truly means a lot. We’re so grateful to have been part of your children’s early learning journey.

Rated 1 out of 5 stars

Refund not received

My son stopped attending this school over a month ago. I was charged one month in advance and was told the refund would be returned within 10 business days. I waited the promised time and still nothing. Every time I ask, I get excuses and no real solution.

Very disappointing and unprofessional experience. I simply want my money back. This situation is unfair and the lack of communication makes it even worse.

May 13, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you for sharing your feedback, Gian. We’re very sorry for the frustration and inconvenience this situation has caused, and we understand how disappointing this experience has felt.

After reviewing our records, it does appear that members of our team have been in communication with you regarding your refund request, and the matter is currently being reviewed internally. We know timely communication and resolution are important, and we appreciate your patience while this process is being worked through.

If you need any further assistance, please feel free to reach out to us directly at inquiries@guidepostmontessori.com

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Rated 5 out of 5 stars

Thankful for Guidepost

I truly have loved bringing our children to the campus and seeing how much they have grown this year! Our oldest has begun working with math concepts at 4 years old and has blossoming friendships! We can see the guidance from his lead guide and how she really connects with him to help him not only academically but socially too.

Our youngest is also thriving so much in Spanish immersion! We were nervous for his transition from the infant room to toddlers but both of his guides supported him so much. We also really enjoy seeing the pictures about the activities our son is engaging in the afternoons.

The school events have been a really great opportunity to connect with parents and the staff. It really brings the sense of community to our school. Leadership has been welcoming with everything from our tour to how to potty train.

Cannot recommend this campus enough!

March 1, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you so much for your thoughtful review, Natalie! We’re so happy to hear how much both of your children have grown and thrived this year. From blossoming friendships and early math concepts to a smooth transition into Spanish immersion, it’s wonderful to know our guides and school community have made such a positive impact on your family.

We truly appreciate your trust, kind words, and recommendation. Thank you for being part of our Guidepost community!

Rated 1 out of 5 stars

Decline

While the school initially made a wonderful impression and has a beautiful environment, there have been some concerning changes over time. Classroom sizes have increased to their maximum capacity, and there is very frequent teacher turnover. Some lead and assistant teachers are still in the process of completing their Montessori credentials while actively teaching, which raises questions about consistency in the classroom experience.

Additionally, communication from leadership has become less transparent. Changes are often explained only as “staff changes,” without providing meaningful context about the reasons behind turnover or why classrooms are being combined. This lack of clarity makes it difficult to feel fully confident in the school’s direction.

I truly appreciated the strong leadership and positive experience at the beginning, which makes it especially disappointing to see how things have evolved. Unfortunately, it has not turned out to be the experience I had hoped for.

April 30, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you for taking the time to share your feedback, Kristy. We’re sorry to hear your experience has not met your expectations, particularly after an earlier positive impression of the school.

Staffing transitions can happen over time as educators grow in their careers or pursue new opportunities. When changes occur, we remain focused on maintaining continuity and a stable, supportive environment for children in the classroom.

All of our lead guides are either Montessori trained or actively completing accredited training, and assistant guides are hired based on experience and readiness to support the classroom. We place strong emphasis on preparation and ongoing development across our teams.

Any classroom combining referenced relates only to end-of-day operational routines to support closing procedures and supervision, and does not reflect changes to children’s core learning environment.

We also recognize the importance of clear and consistent communication with families and are continually working to strengthen this.

We appreciate you sharing your perspective and wish you and your family all the best.

Rated 1 out of 5 stars

Be aware this company and this school…

Be aware this company and this school is NOT a real Montessori. Staff is not Montessori trained and some staff are not even college educated or certified for child education. Acting head of school does not care about the experience and environment for the children and parents, very apparent this is just a job. Guides specifically pictured for this location here not able to handle children who are more on the active side. Over charging for day care oversight and not educational or independent development as a Montessori is intended. ​Staff does not conduct in appropriate transparent communication. Location has increasing employee turnover. Son started September of 2024 at 2 years and 2 months in toddler house. Staff specifically for this class was however very good, transparent, communicative and genuinely cared for sons development. July 2025 son just turned 3 and immediately went into the children's house as one of the youngest amongst majority of children upto 6 years old. There was no introduction, meet and greet, expectations or tour of the new bigger child class room. The teacher immediately started a vacation and then left the school. Two guides left in charge was not even up to par with a adequate level of skill or knowledge to even represent the school. When issues started to arise due to lack of communication I would request a meeting in September of 2025. The guides would point out all the problems with my new 3 year old and not offer any positive techniques to build his attention, social skills, or developmental abilities as professionals should be able to do. Guide even had the audacity to tell me my 3 year old did not have empathy. Staff started to negatively address any little normal child behavior in front of my son on a almost daily basis, diminishing his self esteem. Eventually they removed my Son beginning of October 2025 without appropriate time to work on the social skills or areas of concern that are not out of the normal. Please consider this experience and review the the background on this company and mass closing of schools, turn over etc. This school again is focused on financial gain and not quality staff or child development and can be attributed to the bankruptcy. ​

October 9, 2025
Unprompted review
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Reply from Guidepost Montessori

Thank you for sharing your feedback, Maria. We are sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to respond.

At Guidepost Montessori, we care deeply about each child’s development and about working in partnership with families. We also take our responsibility to maintain a safe, respectful, and supportive environment for all children and Guides very seriously.

Because we must respect the privacy of children, families, and staff, we are unable to comment on individual circumstances shared in this review. However, we want to clarify that the concerns raised do not reflect the Montessori training standards or the expectations we hold for our classrooms.

Our Guides are trained to support children’s growth socially, emotionally, and academically within a carefully prepared Montessori environment. When challenges arise, we work closely with families to understand each child’s needs and to explore appropriate supports both in and outside the classroom. In some cases, where a child’s needs indicate that our environment may not be the right fit at a particular time, decisions regarding continued enrollment are made thoughtfully with school leadership, always with the safety and well-being of all children and Guides as the highest priority.

We remain committed to open communication and to fostering strong relationships with families, and we encourage anyone with concerns to connect directly with the school so we can address them together.

Rated 5 out of 5 stars

Nephew actually enjoys school

My nephew attends this school and he's always telling me about his day and how it's different than his soccer team friends days at school. He says that it doesn't feel boring and that he has the chance to make his own decisions. Over the last year he's been really excelling at math and I'd assume it's due to what he's learning at school. He mentions that his teachers are really nice and patient and that makes him feel relaxed and not sad about having to go to school like some of his other friends.

April 14, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you so much for sharing this feedback, Johnny. It’s wonderful to hear your nephew is enjoying school and feels excited to talk about his day!

We’re especially glad to hear that he feels engaged, supported, and empowered to make his own choices in the classroom. Hearing that he’s growing in confidence and excelling in areas like math is incredibly rewarding, and a testament to both his efforts and the care of our guides.

We truly appreciate you taking the time to share your perspective, it means a lot to our community.

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Rated 1 out of 5 stars

Nine-Month Wait for Security Deposit Refund — Guideposts' Unprofessional, Dishonest Handling

Serious delay in security deposit refund. My daughter graduated from Guideposts West Alex, VA location in July 2025. Nine months later, we still have not received her refund despite countless phone calls and email follow-ups. At one point they claimed a refund check had been issued and mailed, but they could not provide any documentation when asked. After that, they stopped responding entirely. We never received the check. Now it appears they are switching ownership and are using that as an excuse not to issue the refund. This level of unprofessionalism and stonewalling is infuriating — we trusted this company and they have betrayed that trust. What a shady, irresponsible company.

April 9, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you for taking the time to share your experience, Alice. I’m truly sorry to read about the delay and the frustration this has caused you. This is certainly not the experience we want for any of our families.

We take concerns like this very seriously, and I’d really appreciate the opportunity to look into this for you and help move things toward a resolution as quickly as possible.

Could you please reach out to me directly at inquiries@guidepostmontessori.com with your child’s name and the dates you were enrolled at West Alex. I will make this a priority and keep you updated every step of the way.

Thank you again for bringing this to our attention, and I hope we can work quickly to resolve this for you.

Warmly,
Dawn DeLucia
Senior Marketing Manager
Guidepost Global Education

Rated 5 out of 5 stars

Excellent Montessori School

My toddler son started at Guidepost Montessori over a year ago when he was 18months and he loves going there everyday! The campus is beautiful, well kept, clean and spacious and beautifully laid out with thoughtful Montessori lessons. His teachers are kind, loving and caring. I feel comfortable leaving him in their care each day and have peace of mind knowing he is well taken care of. I see such a difference in him already with the Montessori methods they use. He is becoming a little independent toddler, loves cleaning up after himself and already knows his numbers in Spanish (he is in the Spanish Immersion program which I love about the school as well). I have visited other schools and honestly this school was the best option out of all.

April 8, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you for your kind words and for being part of our community, Natasha! We’re so happy to hear how much your son enjoys coming to school and the growth you’ve seen in his independence and confidence.

It’s wonderful to hear how much you value our Spanish Immersion program and the care provided by our team. Creating a nurturing, engaging environment where children can thrive is always our goal.

We truly appreciate your trust and recommendation. Thank you for sharing your experience!

Rated 5 out of 5 stars

Wonderful Experience

Guidepost Montessori has been a wonderful fit for our 18-month-old. We’ve seen such a positive change in her independence and growing sense of confidence since she started. The environment encourages her to explore and learn at her own pace, which has been incredible to watch. We’re also very grateful for the thoughtful guidance she’s receiving from her teachers; they are attentive, supportive, and truly invested in her development. We couldn’t be happier with our experience.

February 11, 2026
Unprompted review
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Reply from Guidepost Montessori

Thank you for sharing your experience with our community! We’re so pleased to hear that Guidepost Montessori at Spruce Tree has been such a wonderful fit for your daughter.

It’s especially rewarding to know you’ve seen growth in her independence and confidence - those are key outcomes of a Montessori environment, and something our Guides intentionally nurture each day. We’re also grateful for your kind words about our team; their dedication to supporting each child’s development is at the heart of what we do.

Thank you again for your trust in us and for being part of our community.

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