GuitarTricks.com - Online Guitar Lessons Reviews 2,179

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the product exceptionally intuitive and well-structured, making it easy to follow and understand, even for complete novices. Many appreciate the convenience of the lessons, allowing them to learn at their own pace and see improvement quickly. The staff and customer service are frequently praised for being professional, swift, and helpful in resolving technical issues. However, some reviewers were not happy with the website and mobile app, citing issues like slow loading times, difficulty tracking progress, and problems with video playback. A few other people also felt that the customer service was rude or unhelpful, leading to frustration with accessing their paid content.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the program's ease of use, structured... See more

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with the structured... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising it as a great platform... See more

Staff

Consumers find staff to be positive, with many reviewers praising instructors for their clear, encouraging,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the fast, satisfactory,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exactly what I wanted. I've been playing (just strumming really) for 45 years! No joke. Never tried to get better because I truly loved singing, so I just played enough to get by. The software is... See more

Rated 5 out of 5 stars

These lessons are super convenient, ready anytime, and I can go at my own pace. Sometimes I go through several lessons at once, or go back and review a lesson as many times as I feel necessary. As a... See more

Rated 5 out of 5 stars

The best online course I've taken and by a wide margin. Using this as a refresher after not playing for many years and have found this program to be exactly what I needed. Instruction videos paire... See more

Rated 5 out of 5 stars

At 69, I decided to tackle a lifelong desire to play acoustic guitar. I have never played any instrument and I don’t read music so I knew this would be a lofty journey. I tried a few different online... See more


Company details

  1. Guitar Instructor
  2. Educational Institution
  3. Music Instructor

Written by the company

Guitar Tricks makes learning guitar fun, fast, and simple through a step-by-step program designed for beginner guitarists. From your very first lessons you'll start playing real music and songs, not just drills, with help from top-notch instructors who offer personalized feedback and support. Lessons and tutorials cover every genre and break down every guitar part and solo note-for-note. Guitar Tricks pioneered online guitar lessons in 1998, having taught over 4 million people how to play. Its award-winning curriculum continues to evolve, offering new content every week. Whether you’re strumming classic songs 'Made-Easy' or discovering advanced techniques, Guitar Tricks ensures you’re having fun from day one while being fully supported on your guitar journey.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This is exactly what i was looking for…

This is exactly what i was looking for where it is structured and goes over fundamentals while then applying what you have learned.

The ability to change how fast or slow the lessons are and replaying the lesson is very helpful.

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

Just not for me!

May 23, 2026
Unprompted review
GuitarTricks.com - Online Guitar Lessons logo

Reply from GuitarTricks.com - Online Guitar Lessons

Thank you for taking the time to leave a review, We're sorry to hear it wasn't the right fit for you. We'd love to learn more about your experience so we can continue to improve. Could you share what fell short or what we could have done better? Feel free to reach out to us directly — we'd love the chance to make it right! You can reach us at admin@guitartricks.com

Rated 5 out of 5 stars

I have made more progress with…

I have made more progress with GuitarTricks in 3 months than I did with other programs in 5 years. I practice nearly everyday. The program is easy to follow and supports continued learning.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Timely and hassle free

I’ve never received such fast and satisfactory customer service from any organization. My problem was solved and money refunded in less than 24 hours. I could tell that they really cared about me as a customer. Recommended!

May 8, 2026
Unprompted review
Rated 3 out of 5 stars

Took forever just to tune the guitar

Took forever just to tune the guitar. This gave me a mild setback and planned to jump back on it this week and I would guess time to review some of the basic lessons including how to hold how to read the music. How to place chords, etc., etc. but I am in this for the long haul!

May 1, 2026
Unprompted review
Rated 4 out of 5 stars

The lessons are good

The lessons are good. I would consider myself an intermediate player, but never took real lessons so I never learned scales or any fundamentals. My main issue is with the app. My progress is not being tracked so I dont know where I left off when trying jump into the next lesson.

April 30, 2026
Unprompted review
Rated 3 out of 5 stars

I haven’t been able to get my login…

I haven’t been able to get my login info for the App. I’ve messaged customer service several times.

After reading this review guitar tricks sent me an email and a phone number to call. I called the number during their business hours and got a recording. I left a message to ask them to call me back and have still not heard back. They also haven’t responded to my emails and there is no response in my spam folder.

Yay! Their tech support called me and helped me solve my technical problems! It’s a great app once you get access!

April 25, 2026
Unprompted review
GuitarTricks.com - Online Guitar Lessons logo

Reply from GuitarTricks.com - Online Guitar Lessons

Hi Patricia, please make sure you are checking your spam and junk folders for responses from us. We respond to all emails within 24 hours. Just to confirm, the email to contact us is admin@guitartricks.com. We also have a phone number available which can be located on this page: https://support.guitartricks.com/hc/en-us/articles/360018786173-Give-us-a-call-or-send-us-an-email

Rated 5 out of 5 stars

Nice place for beginners

I am trying several online guitar tutorial platforms as a new beginner. I really am enjoying the approach and organization of this beginner course, and look forward to using it daily. I can already play piano and read music, but have been looking for a tutor that makes sense in first steps to learning, notes, chords, riffs and songs that I enjoy on the guitar. The focus seems to be rock, blues and some acoustic.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Pleased to be back again!

I'm just returning after having to cancel after Covid and was happy to see that all my lessons previously completed were still logged and the site itself had been changed around, easier to negotiate and loaded with lots more tunes!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

I love the lessons

I love the lessons. I have skipped around watching YouTube videos and all I got was frustrated. I can rewind or speed up and go back if I need to. Thank you for making a great program.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

The helpdesk are great

I signed up for Guitar Tricks then discovered through email conversations with their helpdesk they don't do courses for bassist's. The helpdesk were great with speedy responses and particularly for refunding my subscription in full. It's a pity because I'd already started on the foundation course and enjoying the tutor & his methods. I'm certain the long term learning process would've been great.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

I had difficulty in accessing the Guitar Tricks App .

I had difficulty in accessing the Guitar Tricks App when I tried for the first time after registering with Guitar Tricks for Full Access. I sent a message to Guitar Tricks Customer Services requesting help to sort my problem.
Customer services quickly responded to my request and sorted the problem. Thank you so much.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

My first steps learning the guitar

GuitarTricks guided me through my first steps of learning the guitar. It motivated me to stay focused, helped me to have a consistent progress and aquire the necessary skills to become more confident and independent. The lessons are well structered and easy to follow. Reason I'm cancelling my subscribtion is mainly financial but I hope to get back soon.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Structured Lessons with Expansive Content

I love the structured lessons. They really help me focus and keep on track. I'm just getting started with the platform but so far I'm impressed with the quality and expansive content. I'm looking forward to seeing my progress and using more of the other tools the program has to offer.

April 2, 2026
Unprompted review

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