Gullands Solicitors Reviews 

Would give 0 stars if possible. The extremely poor service and communication given by our designated solicitor contributed to us being left homeless after the purchase of our new property, that Gullands were assisting with, fell through after the completion of our current one.

Our solicitor went on annual leave for 3 weeks, with no prior warning or out of office set, sat on our case for weeks with zero correspondence. Solicitor also missed submission of relevant documents to the mortgage lender, claimed to have sent emails sooner than they were actually sent, and suggested that we put our property back on the market less than a week before our current mortgage ended, when it would've been no longer financially viable to by the 7% increase in interest.

We had to take it upon ourselves to make the relevant enquiries as our solicitor was ill-informed, and quite evidently lacked the knowledge on the complexity of the purchase of our new property. We spoke to the mortgage lender before the solicitor told us any outcomes and found out answers for ourselves! It baffled me as to what services we were paying for.

A complaint was lodged, where they "did not consider the solicitor to have acted inappropriately in the circumstances", however still agreed to discount our abortive fees by £300 as a goodwill gesture for "any inconvenience caused". Admitting wrongdoing without using the words?!

An absolutely awful experience with Gullands - if you think a house move isn't stressful enough, Gullands somehow managed to add more stress. A massive shame too after previously exceptional service in prior years with another solicitor for other property purchases. Will not be using again nor recommending. We have abandoned their services and sought another solicitor to finalise a new purchase.

Thank you very much to Ishita and her team for a very smooth process. Highly recommend

From the very first phone call I made to them, right through to the injury payment Gulland and Gulland, and especially Andrew Clarke, was fantastic.
Even before Andrew Clarke knew if he could take my case or not he gave me advice I what I should do and what to write in an email to my employer.
It was a long process, taking just over 2 years to settle but I was kept informed through letter, emails and phone calls so knew what was happening all the way through.
I would highly recommend Gulland and Gulland to anyone in my situation.

My accident was 19th August 2022 and my claim payment was received November 2024.
File closure date: 21st April 2026

Gullands Solicitors are not to be trusted. Alex Astley acted as the solicitor to the estate of my late grandfather. He acted in a conflicted position from the outset. Blair Gulland was reported to the SRA for "unacceptable behaviour" by the Legal Ombusdsman and this resulted in a sanction for "significant misconduct." Alex Astley was the supervising solicitor. Mr Astley also distributed funds from the Gullands client account without agreed executor instructions and this included for his own fees. Fortunately, the Legal Ombudsman has helped recover a large proportion of these fees. I advise you against using Gullands Solicitors. If you have a complaint John Roberts and Philip Grylls will try and cover it up.

Straight forward advice and fast responses to any queries made using John Roberts in my criminal matter a great choice.

We recently completed the transfer of title deeds with the help and guidance of Catherine Lloyd and Stacy Irwin, of Gullands Solicitors in Maidstone. They are experienced and were always helpful in the complicated process. Thanks for all you did.

Amanda is fantastic. She is the ultimate professional and gave me some fantastic employment advice when I got into a sticky situation leaving my current employer. I can't rate her highly enough. She is friendly, approachable and able to put everything to layman's terms for me. I highly recommend her.

I was desperately looking for a solicitor who could provide a timely and an excellent service so I began to search for solicitors in Kent. I came across excellent reviews about Gullands Solicitors so I decided to seek for their service. Alan William received me and made time to listen to me even when I had no appointment. Alan was thorough and serious about his work. He responds to all emails in time. Alan knows and understands his work. I will always recommend Gullands Solicitors. They will take care of you. Thank you Alan

We instructed Natalie Skinner of Gullands to carry out our property sale and purchase this year, and found her to be very professional. She was always readily available and made the whole process smooth, giving great attention to detail. Any queries were answered and sorted without any delay. We would highly recommend her.

My solicitor Natalie Skinner completed the sale of my Mums house and proved an excellent level of customer service throughout the process. Natalie provided regular, timely and clear communication at all times and was easy to get hold of by phone or email if required. I would have no hesitation in recommending Gullands Solicitors.

Gullands are our only solicitors and we have always been well looked after. This review covers the sale of our other house in Albermarle Road. It was made more personally more difficult because the tenants were our daughter and her husband. Despite this it all worked out very effectively with the help of your solicitors.

We’ve used Gullands 3 times for moving home. Each time we’ve experienced a different solicitor for the purchasing and selling of houses and I can’t fault any of them. Very thorough and efficient service and easy to contact.

We would highly recommend Philip Grylls of Gullands Solicitor’s for his excellent service. Over the years we have had to deal with many solicitors and we can say we have never experienced such prompt and outstanding care and attention.
He has helped us so much during a very stressful and worrying time and we have full confidence in his expertise and he has understood our position fully and sure that we will have a positive outcome.
Thank you so much

Excellent service. Needed a few copies of a PoA certified which Neel Dhir did for me immediately.

I couldn't recommend them highly enough. Philip Grylls was kind, caring, patient and reassuring during a recent stressful period. He got the result we wanted after a protracted period of uncertainty and unpleasantness. Professional and knowledgeable, prompt replies to all questions (of which there were many), I was kept informed at all stages of the process. Thank you so much.

I sought advice from Philip Grylls and Catherine Lloyd of Gullands, both exemplar Legal Professionals with extensive knowledge and experience of law. They took on a very complex property dispute case for me, one that had caused me 14 years of distress. The depth of their knowledge and expertise was certainly to my advantage but more so, very apparent when dealing with other legal professionals with unacceptable gaps in their legal knowledge. I recommend both Philip and Catherine highly as erudite, approachable experts who go above and beyond in search of justice.