While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
GUYSTEP is a premium men’s footwear brand focused on gentleman-style leather shoes. The brand name stands for "Stepping with Gentleman Demeanor", representing confident and elegant lifestyle for modern men. With decades of heritage in traditional shoemaking craftsmanship, GUYSTEP combines classic European tailoring with ergonomic comfort technology. We craft full-range men’s shoes, including formal Oxfords, Brogue dress shoes, horsebit loafers and business casual leather shoes. We adopt top-grain cowhide, embossed crocodile leather and ostrich-texture leather as upper materials, with hand stitching, vintage hand-finishing, cushioned insoles and breathable leather lining to deliver luxury appearance and all-day walking comfort. Versatile designs easily transition from boardroom meetings, wedding banquets to weekend casual outings. Compared with high-luxury shoe brands, GUYSTEP delivers comparable premium craftsmanship at accessible prices. winning wide recognition among business elites and mature gentlemen worldwide.
United States
3.8
3 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shoes very comfortable as exactly what I was expecting
Reply from Guystep
Sir, thank you very much for your support. I look forward to new collaborations with you in the future. Sincerely.
I ordered a pair of black loafers from Guystep and received them a couple of weeks later. Before receiving the shoes, I emailed the company to request a delivery time; it was taking too long. The company was very responsive, and the customer service is top-notch. They sent me a tracking number and kept me informed at every step. Once I received the shoes, it was worth the wait. The shoes are gorgeous and well made. However, the shoes were slightly too big. I emailed the company to let them know I ordered a US size 6; I wasn’t sure why these shoes were larger. They asked me to send a picture of the shoe size; I did, and in less than one day they sent me a replacement in a smaller size, free of charge. They also asked me to keep the old one. For the price I paid, I don’t think you can beat that. Shoes look exactly like the pictures. After receiving my shoes, I ordered 4 more pairs. I’m waiting for the new ones to come; I’m so excited. I would recommend this company; they’re great and very responsive. The shoes are well made; the only thing is, delivery will take 2 to 3 weeks. Oh, I also don’t really like the smell of the leather; not that it’s bad, it’s just my preference. I already have another four pairs in my cart. This is a great and affordable company. I will definitely give them more business. I’m a satisfied customer.
Reply from Guystep
Sir, thank you so much for your recognition of our shoes and service. We look forward to your next shopping trip to our website. Sincerely,
First they allowed a significant delay in sending the goods to me. Then, when I demanded compensation (refund) for this delay, they insulted me in private correspondence and blacklisted me.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
