Bought the level 5 ..10 & 12" box set with extendable brake handle & pump ...all parts came perfectly packaged with no damaged and super quick delivery.... Would definitely highly recommend and will b... See more
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Terrible customer service. Ordered an item and paid extra for next day. Had to chase this after 3 days and was promised a call back, never received one. Chased again and informed there had been an err... See more
Bought some 65ltr builder's buckets to replace crappy trugs from elsewhere, used for clay work. These buckets are fabulous, built to work hard and long, and arrived quickly. Thankyou guys👍
Good selection on website with competitive pricing, had a bit of an issue with a delivery but was dealt with and sorted in no time at all. AA++
Company details
Written by the company
Gypsumtools.com is the UK Drylining Superstore of choice, also providing a wide range of plastering products from brands such as Nela, Marshalltown, Flex & many more. Gypsumtools.com is also the UK distributor of Level 5, you can benefit from low prices, excellent customer service and worldwide shipping.
Contact info
United Kingdom
- www.gypsumtools.com
3.9
Great
96 reviews
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Replied to 50% of negative reviews
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Was quick delivery
Was quick delivery.
But trying to get tools picked up to get fixed been a nightmare. Booked them 2 times and never turnd up. Missed 2 day a work because of this
March 12, 2026
Tools didn’t come when they should have
Tools kept getting delayed so couldn’t
use them for my job
March 6, 2026
Reply from Gypsumtools
We're sorry to hear about the delays you experienced. Our records show the tools were dispatched on time and on this occasion our couriers have let us down. We understand how frustrating this must have been. Best regards, GypsumTools.
Missing item
I been planning to Buy automatic taping set for a while now. Finally did find a good set at gypsumtools. However...
I have spent nearly 4.000£ and ordered a full set, all was in stock. Then after placing an order next day recived an email saying that automatic taper and pump will not be delivered on time as they not keep the stock of it, it was in stock when you have taken my money 😉
Order been divided into 2, in first order when I recived most of my set including taping boxes I noticed that 12 inch box not have its case. Done a photo and contacted one from yhe gypsumtools about it. Said you still need to sent me automatic taper so you can send missing case for my box.... no answer taper arrived with no case for 12 inch box. Thank you....
Disappointed
February 9, 2026
Reply from Gypsumtools
Hi, we do apologise for your recent experience. It's not that we don't keep the stock of it, our stock levels on the website were not synchronised with our live stock count which is an issue we are currently dealing with. We couldn't open the photo as mentioned on our email, however we are sending you the case that will be delivered tomorrow. Once again, we do apologise and we are dealing with this as swiftly as possible. Thank you & take care.
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Reply from Gypsumtools
Appreciate it! Thank you
Good tools and rapid delivery.
January 10, 2026
Package arrived later than expected
Package was to be delivered on 19th Dec. Received on 10th Jan. Understandable due to Christmas rush.
December 16, 2025
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Very competitive pricing
Very competitive pricing, quick delivery at a reasonable cost, good communication
September 15, 2025
Have not received my Trowel yet said it…
Have not received my Trowel yet said it would be hear on Tuesday now Sunday.
No notification that it has been sent.
August 22, 2025
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still haven’t received the goods!!!
August 22, 2025
Got my level 5 box handle after…
Got my level 5 box handle after speaking with phone sales person: one of the best tips so far... Loving the our purposes of the level 5 box handle.... Good handle if not the best... the best for me..@Sunnyokoyeofficial(tiktok)
August 1, 2025
Products were very well priced and the…
Products were very well priced and the delivery was super quick. Excellent service.
July 7, 2025
Purchase experience
My experience was effortless and the delivery was also very swift. I'm most grateful and will definitely patronise your services again
July 6, 2025
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10 stars.very good tools
10 stars.very good tools, and very professional people, very quick delivery.thanks 🙏
July 2, 2025
Good selection of tools
Good selection of tools, good price and fast delivery. Cant complain
June 27, 2025
Unprompted review
Wasted my time
I called up and was told a trowl was in stock but when I drove to the shop it wasn’t there
June 23, 2025
Unprompted review
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