Hairguard Reviews 

Ordered the Growband Pro on October 15, 2023 (order #962811701245) for $397. It never fit right. Keeping it on my head was a fight from the first session, so after a handful of uses it went in a drawer. Recently I remembered it, pulled it back out, and decided to give it another try. That is when I found the tension dial had completely failed: turn it and the band slips straight back out of place. The device is a paperweight. I emailed support on October 18, 2026 and asked for a refund or a working replacement for a defective unit. Their answer was a date. The purchase is outside the one-year warranty, so no refund, no replacement, no fix. That is the whole Hairguard offer at $397: a device that will not stay on your head, a mechanism that dies in a drawer, and support whose job is pointing at a calendar.

Excellent customer service! Product works! Honoured warranty and was taken care of very quickly. Highly recommend.

This product is excellent and I will recommend it to anyone and everyone seeking recovery to their hair loss.
Take the leap of faith, and buy the product.

Growband was great - customer service was fantastic with raise wellness

I can’t comment on the effectiveness of the growband test as I have only been using it for a couple of weeks. What I can say is that my scalp is much looser and I do feel the increase in blood flow. I also wanted to say a few words on hairguard’s excellent customer service. After a couple of weeks of use my device wasn’t working properly. I contacted hairguard who sent a replacement after a brief exchange of emails. I’ve just received it today and it works perfectly. How company treats its customer post sale reflects on the company and their product. Both are excellent in this case.

Maybe the best company I've had dealings with, very responsive and fair.

i ordered their message helmet and what i got was a piece of junk that did not work and they wont reimburse me for it. instead they gave me the runaround and empty excuses. do not let them swindle you! i am out 395.00 for an absolute piece of junk.

I’ve been fighting the hair loss battle for quite a number of years. I started with the "big 3" long ago, but over the last 4–5 years, things got more aggressive. I researched every possible addition to my routine, but most options offered very little improvement.

I eventually found Hairguard. I’ve always known that scalp massage is beneficial, but previous devices I bought online were a nightmare—they had aggressive twisting heads that ended up pulling out more hair than they saved.

I have been using this device for just over a year now, and the results are genuine: I have recovered the hair I lost over the last few years. Here is the reality, though: you have to be serious about it.

I do 20 minutes every single day.

I usually use it in bed at night right before applying my Minoxidil lotion.

If you only use it sporadically, I’m not sure what results you’d see, but if you can commit to the daily habit, it really works.

The only minor downside is the size. The gadget is a bit too large to travel with comfortably, so I tend to skip it when I'm away on holiday and stick to using it daily when I'm at home.

I also have to give a shout-out to their support team. The on/off button snapped on my original unit, and after reaching out, they had a brand-new replacement sent to me within just a few days.

If you are serious about hair maintenance and willing to put in the daily time, I couldn't recommend this enough.

The Growband Pro has become an awesome routine in my day to day life. I do all from 15-40 minutes a day. It makes my head muscles relaxed and I can feel the blood surging - I love using it.

On top of this, I had a problem with my Growband Pro where the silicone adaptor fell off and I couldn't find it. As a result I could not use the Growband. I reached out to their customer support and they were quick to reply, and help me resolve the issue by sending replacement silicone adaptors that I'm waiting on. I normally don't write reviews but I'm genuinely happy with the product and the customer service. 5/5

They’re shipping time for the actual growband took a very long time.

They don’t respond to my comments on the hair equilibrium course.

Besides that their products work well I have no complaints. Alex is getting better at responding quickly with my emails and helped with growband tube issue.

Update: Hairguard have reached out and seem to be very open to feedback and criticism. They say the Hair Equilibrium product will be more articulately described in the future to prevent such frustrations arising. I just received the product and I intend to update this rating again once a meaningful amount of time has passed.

Original: Very disappointed with the checkout process. As soon as you commit to the 400usd growband you're hit with a 290 something dollar "system/instruction package" that is in their words what truly unlocks the growband. Once you reject the offer, you are then given the opportunity to purchase the same online product for 99 dollars. It explicitly says most people who buy the growband fail because they don't purchase this extra "system". Imagine committing 400 bucks to a product and then being told it probably wont work unless you give us another 300. It's been five minutes since I ordered mine, and I have a foul taste in my mouth from this experience after being so optimistic.

I had an excellent experience with Hairguard. Their customer service is outstanding, with fast and attentive responses. The product has noticeably strengthened my hair, and I love that it allows me to massage my scalp anytime, anywhere—hands-free. It’s extremely convenient and easy to use. I absolutely love it!

Even though the GrowBand was intentionally made for men, it made so much sense to me that I bought it as a woman who has a full head of hear. I love my hair and I want to keep it for a lifetime. This is why I was more than eager and happy to get my hair this treat. Using the GrowBand is very relaxing, My scalp and hair feel happy. Thank you Hairguard for creating this wonderful and useful massager.

I’ve been using the Growband for the last 3 months and there has been some significant growth on my crown.

From the very beginning of my purchase in July, The Hairguard customer service department has been best of class.

Recently they quickly responded and solved a device problem I was having, By sending me a new unit. Alex in their CS department was their point person.

I would highly recommend purchasing the Growband unit and following the Grow+Max+Roller regimen.

Only been using a month, but I can definitely feel like its increasing blood flow, will update in 6 months, but my primary reason for leaving a review this early on is to praise the customer service. I had an issue with my initial unit, after explaining what was wrong they sent me out a replacement immediately, zero hassles. Ive reached out a couple more times since with questions and they are extremely responsive and helpful.

Growband and maxoxidil is THE killer combo. My hair is noticably thicker and stronger now after 4 months. Support is also fast and helpful.

At 28 years old, I don't want to have a juvenile hairline (especially going into my 30s) but don't want my crown to be thinning either. I bought the Growband Pro back in March/April of 2025, and since I started using it, it has helped the scalp be more flexible and less stiff/rigid. It is most noticeable when i manually massage my head; it used to not move like it does now. More blood flow + less stress.

Not only that, but upon getting out of the shower, and looking in the mirror with wet hair, i dont see nearly as much as my scalp as I used to, prior to using the Growband Pro.
The key is consistency, I have been consistent with using the Growband no matter how busy I get or what life throws at me. Sometimes only 5 mins, sometimes 20 mins, but nevertheless, consistent, over the course of six months.

Other unexpected benefit that is non-hair related: since the front part of the growband goes over your forehead and hairline area, and its constantly stretching and moving it around, my forehead wrinkle that used to be horizontally across my forehead is diminished and way less noticeable.

Thank you Hairguard, and thank you Alex from customer service, appreciate everyone there that makes everything possible.

Thanks to Hairguard my hair is finally heading in the right direction. I tried a lot of different treatments and nothing seemed to make very much of a difference. Now I use maxoxidil + growband + roller and we are finally making some progress and seeing regrowth, thanks guys.

Been using for over a year and my scalp feels energized and the increase in blood flow is real. The customer service was the best I’ve experienced from any company in my life. I’m shocked there are still companies that put the customer experience before profit and this may be the only company that still does that. Highly recommend!

I bought the Growband Pro September 2025 and noticed that the battery did not last as promised on the website. Contacted support and we tested the battery for a few days and then they decided to replace the product without any hassle.
Because of this experience I am happy to recommend this company.