Halogrow Official Reviews 

10
•
TrustScore 2 out of 5

2.0

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2.0

Poor

TrustScore 2 out of 5

10 reviews

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2.0

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(10)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

HaloGrow is a scam!

HaloGrow is a scam!
This is my story:

1. I Placed an order for 1 bottle, total cost should have been approx AUD $69
2. HaloGrow automatically added 11 additional items to my cart at checkout that I did NOT order. Total order then became AUD $345!!!!
3. I immediately cancelled the order and was advised that it was too late to cancel it as the order had already been processed. Mind you, I cancelled it within SECONDS.
4. Mia at Haloglow then advised I had to wait for the goods to be delivered and upon receipt I could return the goods and receive a refund.
5. I requested a prepaid postage voucher about 20 times via email with Jeneva at HaloGrow and she would not provide it so I therefore I had to pay to return goods I did not order. The goods weighed over 1kg, and cost me AUD $67 to return from Australia to Idaho, USA.
6. I have received a partial refund for the goods I returned and I still have not been reimbursed the cost to post back.
7. As at today 20/9 I am still waiting to receive the balance of my refund and to be reimbursed for the postage fees

They are a nightmare to deal with! Do not fall for their fancy AI advertising!!!

September 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Clearly a scam - for balding...FULL STORY

Clearly a scam. Emails go round in circles... in circles. Robots at work too. All documented and await a FULL refund - then I take it all to US government agencies. This is international involves Chinese as well as USA. Widely advertised online in New Zealand. Mia [? robot] is pleasant enough.... [a week later..]
Today contacted my bank and thence to MASTERCARD with all details for action and refund. Will let you know result. Sounding positive.
AHA..... you MUST get in touch with your Bank & thence MASTERCARD - record all your experience/emails etc and bank will say MCARD will get back to you. Well.... clearly they did not get back to me, but, on the back of poor HaloGrow I now have full refund plus +ve exchange rate waiting clearance in my MASTERCARD account.. So, credit cards are aware of the scam and prevarications a nd will act. Will be emailing HQ of HaloGrow Head Office [address now known]

Now 20 September. Have managed to get refund into my bank, method.... Talk to bank scam managers - will deal with Mastercard [who must be driven spare by this waste of time]..It works...

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

Deep dive into this product and…

Deep dive into this product and everything is fake. The stock photo of the non existent doctor. Fake trust pilot reviews of 4.7.
Fake doctor used for other fraudulent products on other sites.

Degenerate pieces of excrament taking advantage of of the vulnerable.

Those who walk among us that take advantage of the weak, vulnerable or elderly do not deserve to do so.

August 18, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered hair product £54 was sent…

I ordered hair product £54 was sent extra products amount £195 read all reviews saying the same this company is a rip off no return labels in package how to return no customer service how is this company getting away with ripping people off disgrace

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

Dear Natalie,

Dear Natalie,

I understand exactly what you are telling me, but you must understand I bought 3 HaloGrows back in December last year and they will run out this week, and I have had no new growth at all, that is why I am asking for a refund. But what I would agree to, is for you to send me your new production to try and if that works then I would consider buying more from you.

You need to check back on your records because I did complain within 30 days and you refused to give me back my money then, so do not worry I will carry on putting bad comments on all the Social Media Platforms by telling everyone in the world how bad your Company treats its customers and that your guarantee is a load of rubbish because you never intended to honour it anyway.
So please do not worry as I will still be giving you bad reviews on all the social media sites so you will be the losers in the end and it will give your company a very bad reputation and so it will cost you a lot more money than you owe me. Plus I hope you go bankrupt in the mean time.

March 29, 2026
Unprompted review
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Rated 1 out of 5 stars

SCAM beware

This company is a SCAM. I have experience the same as other reviewers.
Ordered an offer of 2 bottles plus 2 bottles free
This should have been £31.98 instead this company has taken £63.98 from my account.
Dealing with their online support is like dealing with idiots I have yet to receive the parcel which I am returning. I will also report them to Which scam site and Trading Standards.
I have found this product on Amazon and EBay
For £5-£6!

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

Cancelling

I tried to cancel within minutes of ordering with no success. Terrible customer service. Be careful if you have a problem,!

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY BUY AT OWN RISK

I got and offer of £15.99 and ordered out of curiosity to try on 10.04.26. Same day the company took £64.95 from my account. I contacted the company trading name Parmatrade FZCO and told then to cancel the order and there wasn't any response. The order was delivered on 21.04.26 and return it on 25.04.26 using the return address at the back of the parcel and the company received it on 27.04.26. Up to now l haven't received my money, I received only email from different people telling me to return the parcel by clicking return parcel on their link. Despite numerous attempts telling them that l don't have the item now as l have already paid myself to return the parcel using royal mail. I gave them the tracking details but still not received my money. THIS LOOKS LIKE A SCAM COMPANY, BE WARNED AND BUY AT OWN RIK. Even school kids can do a better job than this company. Scummers

April 10, 2026
Unprompted review
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Rated 1 out of 5 stars

I would give this company no stars if…

I would give this company no stars if could , look on trustpilot , like me so many people have been ripped off by this company adding extra orders in people baskets without their permission, my order was £39.99 , they put another order in for £63.96 , so they charged me £103.95. I tried to cancel after 5 mins , got a reply 24 hours later saying order has been sent. Read all the reviews and spread the news. Don’t Buy. !!!!!!!

November 21, 2025
Unprompted review

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