Hammond Cars Reviews 

Would definitely buy from again the workers brilliant never got this service from Audi or other dealers not to mention the car was brilliant Audi q3 the train there 5hours was worth it they got straight on and we love the car and we can’t stop praising there services

The said car had not been cleaned properly scratches could have been polished out due to only being light ones not presented very well

Benjamin was so helpful from start to finish with my purchase of a Renault Captur. I will definitely recommend Hammonds Cars ( Norwich) to my friends

Craig was very helpful at the Norwich branch, He help us through everything so that we could buy the car.Always at the end of a phone for questions.would highly recommend Hammond Cars

I got what i want my car and got road test easily. thank you.

I brought my first car at Hammonds, all the staff were really friendly and gave us time to look round on the forecourt without feeling pressured into buying one. When we found the perfect car, we were allowed to take it out for a test drive. Holly then talked us through the payment options which best suited us and made us feel comfortable and at ease. Thank you

Their representive willingly trudged around their vast site with me to licate vehicles that met my criteria. It was a very hot day and nothing was too much trouble. I had looked at many used cars for two weeks previously and found Hammond Cars to be priced very competitively. My purchase was accompanied by a test drive and a cup of tea. The process was without stress and I am a very happy cutomer. Thank you Hammonds! 5 stars.

We bought our car from the Ipswich branch. From the start we were made to feel welcome. We were greated by Harry who was very friendly and answered any questions we had nothing was too much trouble for him. The paperwork was straight forward and we were offered a drink while completing it. The only thing they could improve on is to offer a inside clean service which we would of happily paid for . On the whole we have had a pleasant experience with Hammond cars Ipswich.

We are very happy with the service and experience with Hammond cars. We were supported to choose the right car for us and then supported with the buying process. We are very happy with our ford puma. Thank you very much .

I recently purchased a used car from Norwich and am pleased to submit a positive review, as Ethan proved to be both professional and knowledgeable throughout my experience
With great communication and patience whilst I deliberated my purchase Ethan changed my opinion on sales people as he was great. I shall definitely return to see Ethan and his Manager Steve for future cars and wholeheartedly recommend them to anyone seeking a car and need any advise. Well done Ethan and Hammond Cars Norwich great experience and great customer service!

Chris in Norwich was incredibly patient while we tested several cars over a couple days. When we found a car to test at the Ipswich branch, he arranged to have it moved to Norwich to save us travelling down - he took it upon himself to go the extra mile for us. Overall Hammonds are reliable for finding high quality used cars and this was the second time we used them.

Benji really helped give us a smooth experience buying the car! would highly recommend benji, thankyou for everything! Have a great birthday also!

I picked up a BMW 420i in April, and the 2nd day I had it i felt a big knock coming from the OS/F (steering rack). It was taken to a mechanic recommended and used by Hammond Cars for a diagnostic, and it was found to have serious play in the steering rack. I told them, and they basically told me to go away and didn't want anything to do with it. Fast forward a month, the coolant system fails and coolant has flooded the engine bay and is all over the road at the front of my house. I took it into them, and to be fair they got it fixed (albeit took over a week with no mention of courtesy car or reimbursement for the inconvenience or insurance on my old car that i had to reinsure) and tried to fix the steering rack with the same part I tried myself and failed after being told to go away the first time. They knew I had tried this before but tried to cut corners. I got the car back from them and the problem persisted. They then took the car back in for 3 WEEKS, again with no mention of reimbursement for the insurance/inconvenience. They had bought it in to have another look to make sure it was the steering rack which had been diagnosed the first time and they were told it NEEDED replacement. They tried to cut corners by doing the inner and outer tie rods which again didn't fix the issue. I have bought a years warranty with claims up to the amount I bought my car, but the warranty is managed by them so of course tried to save costs. Today 3 months later I have dropped my car off at the BMW main dealer to try and fix the problem, and the steering rack they ordered is wrong😂Once again leaving me with no car and no method of transport. No updates, only updated when I chase. Nightmare company and would never recommend to anyone. Been messing me about for months

We sold a car to Hammond through Carwow and I am beyond disappointed with the experience and disgusted with the lack of integrity of the dealership. We gave Hammond all the available information on the car on the trust that they would adhere to the already low price they had got through Carwow. When they arrived they used the excuse of a small dent that was not visible but could only be ‘felt’ (whatever that means) and the increased mileage from the auction time (we couldn’t not drive our one family car and it seems an unreasonable expectation to assume the mileage will not change in three weeks between auction and collection) as a reason to take even more money away putting us in a no win situation. The experience and Hammond’s underhand behaviour has left a very very unpleasant taste in our mouths. We strongly do not recommend these people.

Very easy to pick a car test drive and pay very pleasant experience

Great freindly custumer service no pressure to buy. Ethan was very good.

Great range of quality cars. Painless service

All staff were very helpful, polite. And didn't Push you buy anything any extras.

Excellent customer service from Craig. Honest, courteous, answered all our questions. Importantly, kept us informed daily whilst we waited for our car to be delivered to the showroom. Highly recommend Hammond Cars.

Everything was brilliant from start to finish. We came in a week before to test drive cars we liked. Came back a week later to pick up the car with great help especially from Jason and holly. Nice easy stress free process.