Fantastic choice of all sweets,the old traditional,retro etc.ordered twice now as first through tiktok and then second order on own website. Got 10% off second order and a freebie gift of a large so... See more
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Company details
Written by the company
We offer a huge range of confectionery made up of over 10 categories such as Retro, American & Chocolate. All delivered to your door nationally.
Contact info
Priory Business Park, WF9 5BZ, Pontefract, United Kingdom
- 0800 488 0986
- sales@happycandy.co.uk
- www.happycandy.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 24 hours
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Quality products
Quality products, quick delivery at excellent prices. Highly recommended seller.
Mint chocolate toffees
Very easy to order and a few days for delivery, I'm very pleased with all my purchases .
Great prices and fast delivery
Great all around
Great variety available, easy ordering, reasonable prices, and quick delivery. Great experience!
Happy Candy is a great place to shop
Happy Candy is a great place to shop
The prices are very good, its easy to order online and the team are outstanding. I order for collection and the time it take for my order to be ready is often faster than it takes me to order. Great place, even better people
Says on back ov packet blue deth…
Says on back ov packet blue deth ectream sour sweet was not impressed not even 10 seconds ov sour had all ov them make a sour sweet that is sour all ov them not sour not impressed
I have purchased from Happy Candy Uk…
I have purchased from Happy Candy Uk website and had no problem. I purchased of them on TikTok & 9 item short dated. Three being best before next month. They told me I could return but TikToc won’t. Really put me off buying again I have wasted so much time trying to send the items back & being told I can’t. With 4 kids I would have been putting a large order in for Christmas, but will be avoiding now
Lovely company packaged well got my…
Lovely company packaged well got my favourite haribos you can’t find in shops in uk dragibus
Quality original sweets is what I want
Quality original sweets is what I want. Delivered well and packed well keeping them fresh
Fast delivery
Absolutely amazing
Absolutely amazing, timing is great on coming, never had an order late. Always been ordering from this site and will continue ordering plus the prices are amazing and worthit!
Fantastic choice of all sweets,the old…
Fantastic choice of all sweets,the old traditional,retro etc.ordered twice now as first through tiktok and then second order on own website. Got 10% off second order and a freebie gift of a large sour spray which granddaughters will love.all sweets well packaged and labelled. I got variety of different things from aniseed balls and acid drops to fried eggs,green turtles etc.
Was very quickly delivered and in a nice big box with bubble wrap inside. Highly recommend this business. Will be buying again next month.
My mum(79) said the coffee flavoured toffees are lovely 😍
First class service with first class…
First class service with first class products.
Good old fashion company where the customer comes first.
Zero responsibility for a poorly marketed product
Very disappointed with how my complaint was handled. Happy Candy couldn’t have done more to show they do not value their customers.
I contacted customer services after receiving Liquorice Wheels that had an overwhelmingly mint-like taste. There was no aniseed flavour. Rather than acknowledging that this could reasonably be considered misleading, they repeatedly insisted it was simply my "subjective perception", despite multiple other people independently identifying the same dominant flavour.
What frustrated me most was their complete unwillingness to see the issue from a customer's perspective. This was a simple, low-value complaint that could have been resolved with a small goodwill gesture, but instead every response was defensive and focused on rejecting my concerns rather than addressing them. I was eventually told their decision was "final" with a clear refusal to address the specific point I was raising.
Good customer service isn't just about sticking rigidly to policy. It's about listening to customers and resolving issues fairly. Unfortunately, that didn't happen here. No intention to openly discuss the issue with the product or how it was marketed.
This is a prime example of how NOT to deal with a polite, well mannered complaint.

Reply from Happycandy
My trusted “go to” place for sweets
My trusted “go to” place for favourite sweets. Always so easy to order and to get prompt delivery.
I had a response but one that showed no…
I had a response but one that showed no care.
Jelly tots squidgers and f1 kitkats ordered for end of primary school celebration. Put in fridge on arrival, all melted and useless. If you can’t ship in this weather and ensure product arrives in tact then please don’t bother, or offer a delayed delivery. Complete waste of money.
Communication pre delivery would have been very useful, would have happily delayed. There is no way posting these items in a cardboard box alone would achieve the product arriving in tact, I feel for anyone ordering this week or during any warm weather…just shut during the summer.

Reply from Happycandy
Delivery as promised.
Delivery as promised.
Good price.
Good expiry date.
Well packaged so the fragile goods were intact on arrival.
Genuine article.
Will last a while now.
No worries about ordering again.
Soapy taste
My order arrived very quickly. The Jelly bean smogs, found to have a 'soapy' taste. The rest of the order all tasted like the sweets I used to have in my school days. I'm a pensioner now! I've since ordered more 🍌 liquorice. So tasty. Thank you Happy Candy.
I am very happy with my order from…
I am very happy with my order from Happy Candy. Tried a couple of new things, but my old time favourite Aniseed Balls are the best!
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