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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that local team members are very welcoming, providing remarkably quick service and creating a genuinely pleasant atmosphere during daily visits. Many visitors also highlight that several menu options taste wonderful when they are freshly prepared and served hot. Some reviewers were not happy with missing items, incorrect orders, and overall poor food consistency across visits. Consumers additionally experience frustrating issues regarding long waiting times, cold meals, and occasional rude behavior from staff members. People sometimes find that certain food items fail to meet expectations because of careless preparation or older ingredients.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some consumers praising delightful breakfast items... See more

Staff

Customers consistently note ambiguous experiences with staff, while some reviewers praise friendly cashiers... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the hot, fresh meals and delicious... See more

Order

Users describe negative interactions with order, highlighting that food is frequently incorrect, incomplete,... See more

Service

Reviewers mention ambiguous feedback about service, with many customers praising the fast preparation times,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I seldom visit Hardees, but today I gave the location in Southport Richmond, Va, a shot. It was a mistake. The counter help was rude. The order was wrong & incomplete. How a national fast food chain... See more

Rated 2 out of 5 stars

Longhorn Road Lynchburg VA employees have the worse attitude toward customers and each other that I have ever encountered in my 64 years. When the food came it was a cold egg sandwich with ice cold ch... See more

Rated 2 out of 5 stars

Website does not work well. I had to abort it as it closes 1/2 h before the restaurant closes even though I was sitting in the parking lot and of course the store would not honor the on line prices.... See more

Rated 4 out of 5 stars

Fresh batch cooked for every order . My strips and fires came in hot and crispy. Loved the taste


Company details

  1. Take Away Service
  2. also in
  3. Fast Food Restaurant
  4. Hamburger Restaurant
  5. Online Food Ordering Service

Information provided by various external sources

Hardee's Food Systems Inc. is an American-based fast-food restaurant chain operated by CKE Restaurants Holdings, Inc.


Contact info

2.8

Average

TrustScore 3 out of 5

401 reviews

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2.8

All reviews

(401)

83 reviews in the last 12 months

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Rated 2 out of 5 stars

Bad biscuits, greasy food

Recently, at the Littleton, NC location, there has been a large staff turnover, and the new staff, except for a female manager, is pretty bad. They often get orders wrong and give incorrect change. The food is greasy, and the biscuits are flat, often overcooked, and taste as though they are day-old. The cheese on the breakfast biscuits has congealed, and the Frisco breakfast sandwich bread isn't even toasted. I've noticed there are shorter lines, if any, at the drive-thru most of the time.
I don't know why the previous staff is gone, but they were friendly, knew how to prepare Hardee's food, gave correct change, and were friendly to customers.

October 31, 2026
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Rated 1 out of 5 stars

DO NOT ORDER FROM THEIR MIDNIGHT DEAL…

DO NOT ORDER FROM THEIR MIDNIGHT DEAL MENU.. They are a FRAUD .. they advertise it like they would give their actual burger, WHICH THEY SHOULD BTW because it’s their signature burger style WITH THE BIG BUN AND PATTY like all the burgers from Hardees I have had before. But to our surprise when my husband and I decided to order from their midnight menu they gave us 2 smallest burgers and one of them had a burnt patty and tasted like it has been refried. We had stomachache after having those. THE WORST MIDNIGHT DEAL EXPERIENCES. Other brands like KFC atleast fraud nhi kartay midnight deal k nam pay.

November 1, 2026
Unprompted review
Rated 5 out of 5 stars

Hardees Nolensville Road…

I arrived at Hardees Nolensville Road around 1:30p on 10/23/26. The first thing that I noticed is that the restaurant was very clean. I ordered a Double Angus burger without cheese and the timmings from a very friendly cashier. This was best burger that I have eaten in a very long time that actually tasted like really good beef. I sat in the dining room that was spotless. I finished by burger and decided to go to the restromm to wash my hands and to my amazement the restroom was spotless. I was so surprised and elated that I had to tell the manager on duty about my most positive experience there. I give Hardees on Nolensville Road five stars for covering all of the bases.

October 23, 2026
Unprompted review
Rated 1 out of 5 stars

Hardee’s over a penny lost a 23.74$…

Hardee’s over a penny lost a 23.74$ order. It’s amazing that you don’t either change prices to keep from having penny encounters or appreciate your customers enough to give them the penny. Won’t frequent again☹️

October 24, 2026
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Rated 1 out of 5 stars

I’m 75 years old and I had the very…

I’m 75 years old and I had the very worst experience I ever had at a restaurant this morning. Hardees on tazewell pike. Took 53 minutes to get our order, manager was the v person to blame . She was getting orders together throwing biscuits at employees and very rude to everyone that was waiting on their food. I will never go into that store again, don’t know how they can stay in business.

October 10, 2026
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Rated 1 out of 5 stars

Underwhelming!

On 18 SEP 26 at or around 6 PM in downtown Athens, TN I went through the "drive thru" and purchased the #1 burger combo with large fries and a chocolate shake. The order came to $13.10. While waiting at the window I observed considerable trash and food on the floor and under some of the appliances. The fries weren't hot and were maybe an inch in length. They seemed more like hours old french fry bits. The burger was dry and the buns looked as though they had been compressed somehow. Overall, the burger looked quite "flat" and was very underwhelming. The chocolate shake was adout 1/3rd whipped cream and 2/3rds ice cream which was more melted than thick. The young lady was friendly and smiled while the young man wearing the red shirt seemed, tired, board and disinterested. I won't be back which is a shame because I usually enjoy Hardee's.

September 18, 2026
Unprompted review
Rated 1 out of 5 stars

Sorry service and they dont.ask if you want small med.or large

You have the manager up front, and she slow. She doesn't ask you if you want a small, medium or large. They do not give you a knife to eat your biscuit and gravy with, and they have a lady that's working in the back.the lady that helping out front with a white tea shirt on. I used to work at hardy's many years ago, making biscuits and cinnamon raisin, and that's not right, they are slow and they are sorry.

September 2, 2026
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Rated 5 out of 5 stars

The Hardee's in Toccoa Ga has the best employees…

The Hardee's in Toccoa Ga has the best employees. We stopped eating there a long time because it got unbearable, then, decided to try again and all the employees there make you feel as though you are important. They lift up our day with their smiles and friendliness. You have several good employees there but Marty/Mardia is one of the greatest. So, so, cheerful, always. We appreciate eating there again.

August 25, 2026
Unprompted review
Rated 1 out of 5 stars

I was served a delicious backon

I was served a delicious backon, egg ,gravy&biscuits at 1401 Hardee's in Kingsport Tennessee with urine on the bacon human pee I think the bacon tasted like a bathroom 🚻 toilet . So beware of them I stopped and brought it to the management's attention and they just laughed and said it wasn't their problem what was on my breakfast.

August 9, 2026
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Rated 5 out of 5 stars

Hardee’s Bay Minette, Al

We stopped at the Hardee’s in Bay Minette, Al on way back from vacationing at the beach and all the staff were extremely nice and very professional. Food was hot and fresh.

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

I ordered grits from the location of Wrightboro/Jimmy Dyess, Augusta Georgia, when I got home I opened the cup to a bowl of water...I returned my order, I didn't receive and apology or anything, they all looked at me like I was the problem. The young lady that worked the drive through had a male all in her space (body touching) while she was completing the transaction...very inappropriate. Neitherless to say I will never go there again, I understand completely why their score is a 84.

July 20, 2026
Unprompted review

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