Hardwarexpress Reviews 973

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often highlighting that products arrive quickly and are well-packaged. Many people found the pricing to be competitive and appreciated the quality of the products, noting that items like batteries performed as described and were easy to install. The ordering process is frequently described as straightforward, and the company's communication regarding order updates is generally well-received. However, some customers experienced issues with incorrect items being sent or difficulties with tracking information. A few people also mentioned problems with delivery to the wrong address or challenges with product specifications, such as battery terminals being at an inconvenient angle.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery service. Many praise the prompt and very... See more

Product

Reviewers highlight positive aspects of product quality, often praising items as described, well-priced, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the swift, prompt, and fast... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and fair pricing. Many... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We needed some Stairlift batteries in a hurry for my in laws. Hardware express fulfilled the order in a couple of days which minimised the impact of the stairlift breakdown. Prompt delivery and well... See more

Rated 5 out of 5 stars

I've been using HardwareExpress for more years than I can remember and always the experience is perfect. This is the second time I've swapped the battery in this UPS and the previous one was su... See more

Rated 5 out of 5 stars

Really impressed with this purchase — the battery arrived super fast, much quicker than expected. It was well-packaged and ready to use straight out of the box. Works perfectly and performs exactly as... See more

Rated 5 out of 5 stars

Ordered it, originally didn’t get an email saying it was shipped but just me being up front, due to the circumstances After sending email asking for update, got told that product was already shipp... See more


Company details

  1. Battery Wholesaler
  2. Battery Store
  3. Car Battery Store

Written by the company

Hardwarexpress is a leading power protection specialist providing uninterruptible power supplies (UPS), UPS replacement batteries, Laptop Batteries and much more. Buy online at Hardwarexpress


Contact info

4.9

Excellent

TrustScore 5 out of 5

973 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Stairlift batteries...

We needed some Stairlift batteries in a hurry for my in laws. Hardware express fulfilled the order in a couple of days which minimised the impact of the stairlift breakdown.
Prompt delivery and well packaged items. Very happy with our purchase...

April 16, 2026
Rated 3 out of 5 stars

The battery was good; delivery was appalling.

The battery was perfect and was delivered promptly but just not to my home where I asked it to be left. I waited all afternoon with a neighbour who was going to fit it for me, but it was really a quarter of a mile away. That's a long way to carry a heavy battery for an OAP.

April 21, 2026
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Reply from Hardwarexpress

Hello, sorry to hear the carrier did not deliver as expected. I have contacted the carrier to find out why they did not deliver to the correct address. We pride ourselves on a fast efficient service, I can only apologise for the poor service received by the carrier on this occasion

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