While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, most reviewers were unhappy with their experience overall. Consumers are extremely frustrated by massive and sudden subscription price increases following a recent company acquisition. Individuals note that renewal notices provided only thirty days warning before hiking annual fees to truly unreasonable amounts. Reviewers explain that costs jumped significantly without clear explanations. Though some customers maintained long-term loyalty to the platform over many years, they ultimately felt forced to cancel their accounts. The minority of people were satisfied with the software itself, noting it was reliable and worked well for everyday time tracking before these extreme changes.

What people talk about most

Price

People report negative experiences with price, describing massive increases that raised monthly or annual... See more

Subscription

Reviewers highlight negative aspects of subscription fees, expressing widespread dissatisfaction over... See more

Product

Reviewers mention ambiguous feedback about product, noting that while the software itself is fine and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

It was great, but since being purchased the price increase is legitimately insane. 5X our current price, with 30 days notice of the change. A difference of nearly $20,000 on our annual bill, with less... See more

Rated 1 out of 5 stars

Been a customer of Harvest for 16 years. August 2026 we were told our monthly subscription would change from $40 to $586.50 PCM (yes, really!). Apparently they've recently been taken over, so we've be... See more

Rated 1 out of 5 stars

Price increase from $71 p/month to $705 ($8,460 per annum), with one months notice. Absolutely wild and unfortunate as we had used it for years. Whilst we champion the product, it's a simple time trac... See more

Rated 1 out of 5 stars

After using harvest for over 8 years, I just learned today that our monthly subscription was to increase by 871% !!! in 10 days time. This price increase is surreal that I had to contact Harvest suppo... See more


Company details


Contact info

1.9

Poor

TrustScore 2 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(31)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What were they thinking...

The same as everyone else has mentioned. Went from being a fairly basic but useable piece of software at a slightly overpriced amount to a complete joke pricing wise. We went from $437.50 to $2,335.50 a month with one spam-like email, no notifications within the software. Incredibly poor.

September 30, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

5x Price Increase After Years as a Customer

We have been longtime Harvest customers and were recently notified with a 30 day notice, that our pricing would increase from approximately $6,000 per year to $30,000 per year, a 5x increase. When we questioned the increase, we were told the new pricing already reflected an 85% discount.

A price increase of this magnitude is simply not reasonable, so we are leaving Harvest and moving to OneSuite. Based on the recent reviews, it’s clear we are not alone.

September 14, 2026
Unprompted review
Rated 1 out of 5 stars

After using harvest for over 8 years

After using harvest for over 8 years, I just learned today that our monthly subscription was to increase by 871% !!! in 10 days time. This price increase is surreal that I had to contact Harvest support and.... it is true, each of our $12 subscriptions is to increase to $116.50 that is $1398 per year. we have immediately exported our data and moved over to clockify.com for $8 per month. This goes to show harvest cannot be trusted with your data. I'm not against an increase but 871% increase is an insult. - This company doesn't deserve to have customers.

September 9, 2026
Unprompted review
Rated 1 out of 5 stars

7-year customer leaving after an almost 800% price increase

I’ve been a Harvest customer for around seven years and, until now, have been perfectly happy with the service.

Our annual subscription last year was $129.60. We’ve now been told that at our next renewal we will automatically be moved onto a new plan costing $1,158 per year - an increase of approximately 794%.

We were given a month’s notice of this change.

The increase isn’t accompanied by anything that, for our business, comes remotely close to justifying that level of additional cost. We haven’t suddenly gained functionality worth nearly nine times what we were previously paying; instead, Harvest has fundamentally changed its pricing model and is automatically moving existing customers onto a much more expensive Enterprise + Unlimited setup unless they actively intervene.

There are cheaper options available, but even those represent a very substantial increase over what we previously paid.

What I found particularly disappointing was that, once I started the cancellation process, Harvest suddenly offered me a 52% discount to stay. Even after that discount, the cost would still be several times what we had been paying previously, and there was no indication that this reduced pricing would be permanent rather than a time-limited retention offer.

After seven years as a loyal customer, the combination of such a huge increase, very short notice and retention discounts appearing only when you try to leave has left a very poor impression.

We have now moved our invoicing and time tracking elsewhere and cancelled our subscription. It’s a shame, because without this pricing change we would probably have continued using Harvest for many more years.

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

For 12 years it was good, until bought out...

I was using this product for about 12 years, they were bought out and my monthly cost went from roughly $25.00 to $160.00. That's a insane price change for nothing that's changed product wise except for the new UI design.

August 26, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Predatory pricing

Predatory pricing. Do not use.

"Flex" pricing charges a _percentage_ of what you're charging.

Switching to a free plan will lock you in, then when it comes to invoice time, you will not be able to use/export unless using stripe. That charges a percentage - and cost even more than the "flex" pricing.

Use Zoho for free, or one of the MANY other companies that aren't doing predatory pricing.

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely insane price increase

Absolutely insane price increase. Just found out that on our renewal date that Harvest are wanting to put up our bill from $180 to $2,145 a month! Or we can change to a Flex plan for 'just' $1,100 no doubt that'll suddenly increase to as we use it.

Completely unjustified increase, locking features we already had behind complex paywalls on the flex plan.

Trying to take 0.5-1% of what small businesses invoice is a disgrace

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

Blatant ripoff

Blatant ripoff. You are now charged per seat and on every possible usage metric (per client, per project, per task, per invoice, and on invoice value). Price has effectively gone up 10x to 1000x. Avoid!

August 16, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible people

Horrible people.

What absolutely donkeys. Decided they'd like to increase their fees to approximately 15% of our monthly revenue.

And their new subscription model is so complicated you can barely understand the pricing.

August 14, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Sorely disappointed

I've been using Harvest for a number of years now. I pay around $12 as a freelancer with a few projects each month. Just got an email to say my price increase was going up to $113 PER MONTH. I have no choice but to cancel. This is ridiculous.

August 12, 2026
Unprompted review
Rated 1 out of 5 stars

Been a customer of Harvest for 16…

Been a customer of Harvest for 16 years. August 2026 we were told our monthly subscription would change from $40 to $586.50 PCM (yes, really!). Apparently they've recently been taken over, so we've been forced to switch our agency timekeeping software to another provider (which still charge $40 per month). What a poor way to treat longstanding clients.

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company!!! 1,091% price increase from $69 to $821.50 a month.

1,091% price increase with 30 days' notice — check your renewal email today

We've been a Harvest customer for years. $69/month for 7 users — reliable, did its job, never gave it a second thought. This month we received notice that at our next renewal, 30 days later, our account would be moved to an "Enterprise plan with Unlimited usage billing" at $821.50/month. That is a 1,091% increase. The "cheaper" Flex option was still quoted at 4–5x our current bill — and because it's usage-based, it grows every time we take on a new client.

The notice landed in early August — peak holiday season, when small business owners are most likely to be away and least likely to be reading vendor emails. I had stepped away from the business for the month for serious family reasons and only caught it by chance. Anyone who didn't will simply find the charge on their card.

For context: we're an 8-person accountancy practice. This change would have made our time tracker — time tracking! — our single most expensive piece of software, more than double the cost of our practice management system.

The product itself is fine. The pricing behaviour since the Bending Spoons acquisition is not. A 1,000%+ increase with a single billing cycle's notice, timed for when customers are on holiday, tells you everything about how this company now views the people who built it.

We're exporting our data and closing our account before renewal. If you're a Harvest customer: go and check your renewal date and your inbox today, before the charge lands.

August 6, 2026
Unprompted review
Rated 1 out of 5 stars

1000% price hike without warning

1000% price hike. From $2000/year to $22,000 (!) per year - charged to my credit card without warning. So disappointed after nearly 15 years of using Harvest. From great to fraudelent grift in less than a year.

July 18, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

We used Harvest for 13 years

We used Harvest for 13 years. Business of 11 employees. We paid around $1000USD per year for 13 years depending on the # of staff we had.
About a month ago we received 1 months notice that our subscription cost would be going up to $13,000-$20,000USD per year. They had set pricing or flex pricing so that was the explanation for the the $7000 differential in cost.
We feel as though the company is trying to hold our accounting data hostage. Its boarder line extortion. We have exported all of our data and cancelled our subscription.

July 23, 2026
Unprompted review
Rated 4 out of 5 stars

Previously good software undergoing forced redesign

I have used Harvest for years. I originally used the bloated QuickBooks, then landed on FreshBooks. FB was good, but at the time, it didn't have a time tracker. Then I found Harvest and it did both. And all was good. Invoices were simple. It had basic reporting for things like uninvoiced time, which I used to build out invoices. Now, they're shoving a massive redesign down our throats. Feels like, "We don't care if you want it or not. Here's a redesign and you're going to eventually like it." Now I have a countdown timer "9 Days Until We Force You Into The New Redesign". Geez thanks a lot. I hate the redesign. I hate that I'm forced to reorient myself to something I never consented to and have no option to opt out of. Not cool. But I guess when you're a star they let you do it.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

INCREASED fees by 893%

Loyal customer for 8 years then on short notice INCREASED fees by 893%. I'm a small business owner with small profit margins. It will take me hours & hours to replace all of the data and work I've put into their system. They are just another corporate greed machine, sucking the life out of hard-working people. I guess they don't care who they hurt as long as they make more money. SHAME ON THEM!

June 25, 2026
Unprompted review
Advertisement
Rated 2 out of 5 stars

It *was* great, now is wildly overpriced

It was great, but since being purchased the price increase is legitimately insane. 5X our current price, with 30 days notice of the change. A difference of nearly $20,000 on our annual bill, with less than a months notice. Completely unacceptable and we're finding an alternative.

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

They tried to charge me 5K!

I used to be happy with their product BUT they made changes to their pricing structure and announced via email – however, I have like 4k unread messages. THEY TRIED TO DEDUCT 5K FROM MY BANK ACCOUNT WHILE I WAS PAYING AROUND 10 DOLLARS PER MONTH BEFORE. Scam! DONT USE THIS

June 4, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look