Harveys Plumbing & Heating Reviews 933

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many people appreciate the high quality of work and the prompt, reliable service, often noting that the team goes above and beyond to resolve issues quickly and effectively. Reviewers frequently mention the clear communication and the staff's ability to explain things well, making the overall experience smooth and reassuring. The customer service is consistently described as exceptional, with many consumers expressing their trust and satisfaction with the company's commitment and helpfulness.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Customer service

Reviewers consistently report positive feedback about customer service, highlighting excellent communication... See more

Quality

Customers had positive experiences with quality, often describing it as the "gold standard" and "first... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yet again great service from Harvey’s. We realised we had a leak on our tank, it must have been leaking for a while and we hadn’t realised it. Even though it was a bank holiday weekend they came firs... See more

Company replied

Rated 5 out of 5 stars

Tom and his team were nothing short of amazing! He managed to fit us in at very short notice due to our existing boiler completely packing in and left with no heating or hot water with 2 little ones!... See more

Company replied

Rated 5 out of 5 stars

Very pleased as always, very professional and friendly. They're doing my maintenance, repairs and boiler, oven, hob changed, lately, but I'm using them for the last 10 years. I would highly recommend... See more

Company replied

Rated 5 out of 5 stars

Having a not so popular boiler, (9 year old Atag), the other side of the Thames can cause a few headaches for annual boiler servicing. But not with Harveys Plumbing & Heating, they reach parts other... See more

Company replied


Company details

  1. Plumber
  2. Boiler Supplier
  3. Gas Company
  4. Gas Engineer
  5. Gas Installation Service
  6. Heating Contractor

Written by the company

Reliable Family Run Plumbing & Heating company Established in 1981 Offering plumbing & heating services to Kent and surrounding areas to ensure a good service is offered to all and maintaining a high level professional service at all times to continue the good feedback we work so hard to keep


Contact info

5.0

Excellent

TrustScore 5 out of 5

933 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

No complaints

May 28, 2026
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good morning Geoff,

Thank you for leaving your review.

Kind regards,
Harveys plumbing & heating

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Rated 5 out of 5 stars

Yet again great service from Harvey’s

Yet again great service from Harvey’s. We realised we had a leak on our tank, it must have been leaking for a while and we hadn’t realised it. Even though it was a bank holiday weekend they came first thing Monday, morning and sorted the issue out.I cant recommend this company highly enough.

May 25, 2026
Unprompted review
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Reply from Harveys Plumbing & Heating

Good morning,

Thank you for taking time to leave your review. Glad we could be of assistance.

Kind regards,
Harveys plumbing & heating

Rated 5 out of 5 stars

Excellent service from Harvey's…

Excellent service from Harvey's Plumbing and Heating. They installed my boiler and bathrooms three years ago and I have continued to use them for yearly boiler servicing. Recently had the boiler serviced by Drew who was friendly, professional and very helpful explaining what he was doing. This is has also been the same with previous personnel from Harveys. Communication with Harveys is very easy and their aftercare is excellent. I highly recommend them.

May 26, 2026
Unprompted review
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Reply from Harveys Plumbing & Heating

Good morning,

Thank you for your review & feedback. We are pleased that the boiler service went well with our engineer Drew. We will be sure to pass the review on to him.

Kind regards,
Harveys plumbing & heating

Rated 5 out of 5 stars

Called to ask for a plumber to fix a pipe leak

Called to ask for a plumber to fix a pipe feeding a toilet cistern which was leaking, the problem was fairly urgent to avoid serious damage.
A plumber arrived in well under an hour and fixed the leak in less than an hour, also replacing the cistern float valve as it was not very good (plastic threaded pipe replaced with brass).
Great service at a very reasonable price.

May 22, 2026
Unprompted review
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Reply from Harveys Plumbing & Heating

Good afternoon Andy,

Thank you for taking the time to leave us your review.
We really appreciate all feedback.

Kind regards,
Harveys Plumbing & heating

Rated 5 out of 5 stars

Boiler servicing….

Received a useful text reminding me to book a boiler service, which I did. This was the first service after the boiler install last year, happy to say we got the same efficient, professional and friendly service we had had originally received.
Thank you Drew.

May 18, 2026
Unprompted review
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Reply from Harveys Plumbing & Heating

Good afternoon,

Thank you for leaving Drew your review.
We will be sure to pass your lovely review on.

Kind regards,
Harveys Plumbing & Heating

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Rated 5 out of 5 stars

Boiler service

Prompt and efficient service for boiler service

May 15, 2026
Unprompted review
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Reply from Harveys Plumbing & Heating

Good afternoon Chris,

Thank you for leaving us your review.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Reliable and friendly company

Reliable, professional service with excellent engineers.
Always tidy and peronable

May 14, 2026
Unprompted review
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Reply from Harveys Plumbing & Heating

Good morning David,

Thank you for taking time to leave the team your 5* review.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Turned up on time

Turned up on time .
Very polite
And we'll presented

May 6, 2026
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Reply from Harveys Plumbing & Heating

Good afternoon Mr Carey,

Thank you for leaving the team a review.

Kind regards,
Harveys Plumbing & Heating

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Rated 5 out of 5 stars

Harvey's - the gold standard.

Professional, highly experienced and consistently reassuring, they’ve been my family’s trusted choice for years, and they’ve never let us down. No matter how busy they are, they always find a way to respond in an emergency. Today was no exception, they went out of their way to fit me into an already packed schedule and Tom resolved the issue swiftly, efficiently and left me well assured.

April 27, 2026
Unprompted review
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Reply from Harveys Plumbing & Heating

Good afternoon Shaun,

Thank you very much for leaving Tom your review. We are glad we could be of assistance.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Tom rang and gave us an E T A and…

Tom rang and gave us an E T A and arrived on time he was very pleasant and courteous explained the problem and solution clearly which he rectified very quickly I would recommend this company. Tom was a credit to to firm

April 17, 2026
Unprompted review
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Reply from Harveys Plumbing & Heating

Good afternoon John,

Thank you for taking time to leave us a review.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

What a Company, 5Astars - My Best Find

From a chance encounter we have found the heating/plumbing company for us and anybody else looking for quality work. Tom is very easy to deal with and nothing is too much trouble, carried out our boiler service and checked hot-water cylinder. We also had a new hot-water cylinder changed, it was not easy as it had been installed 40+ years ago - before the airing cupboard was built around it. Drew's attention to detail and work ethic is second to none and a really pleasant person to boot. His pipework on the new boiler was better/neater than the original, so much so you almost want to polish it.

April 8, 2026
Unprompted review
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Reply from Harveys Plumbing & Heating

Good afternoon Alan,

Thank you for taking time to leave a glowing review for the team. We really appreciate all feedback given.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

ATAG Boiler Service

I think this is the 5th yearly service I have arranged with Harvey's.
From booking with Holly to the service with Tom, everything is smooth and hassle free.
Nice people too.
Thank you, very much.

March 19, 2026
Unprompted review
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Reply from Harveys Plumbing & Heating

Good afternoon Tony,

Thank you for taking time to leave us a review. We are glad from the booking to carrying out the service worked smoothly.

Kind regards,
Harveys Plumbing & Heating

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Rated 5 out of 5 stars

Excellent

Excellent, as always. I have used Harvey's a few times now, once in an emergency. They are friendly, polite, clear, consistent, knowledgeable, experienced and skilled. They are the best service provider I have encountered. They always go over and above. I highly recommend. Lovely, lovely people.

March 20, 2026
Unprompted review
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Reply from Harveys Plumbing & Heating

Good afternoon,

Thank you for leaving us your 5* review.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

As always a professional service

As always a professional service. Tom was polite, on time, tidy and as ever very good at explaining what was happening and likely to happen in the future.
I have no hesitation in recommending Harvey's to anyone and the prices are all very reasonable too.

March 11, 2026
Unprompted review
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Reply from Harveys Plumbing & Heating

Good morning Sue,

Thank you for leaving us your review & feedback.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Great experience

Great experience. They were polite, punctual and honest about the solution. Don’t immediately go to the most expensive route and fixed the issue within the hour!

March 12, 2026
Unprompted review
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Reply from Harveys Plumbing & Heating

Good morning Emma,

Thank you for taking the time to leave us your review. We really appreciate it.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Excellent service

Can recommend Harvey's to other customers. Always polite and prompt service

March 3, 2026
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Reply from Harveys Plumbing & Heating

Good morning Mark,

Thank you for taking time to leave your review.

Kind regards,
Harveys Plumbing & Heating

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Rated 5 out of 5 stars

The engineer repaired 3 problems we…

The engineer repaired 3 problems we had, all with ease and a professional explanation, which was helpful. Very tidy and made sure there was no mess at the end.

February 23, 2026
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Reply from Harveys Plumbing & Heating

Good morning Joanna,

Thank you for leaving your review for us & the engineer we really appreciate the feedback.

Kind regards,
Harveys plumbing & Heating

Rated 5 out of 5 stars

New shower unit.

Great service, good price, polite and efficient engineers. Always kept me informed as to when part would be in and fitted when promised. Would definitely recommend.

February 23, 2026
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Reply from Harveys Plumbing & Heating

Good afternoon,

Thank you for taking time to leave your review & your feedback, we really appreciate it.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Boiler and appliance safety checks

Alan Thomas
Excellent customer service and communication. Very good customer care.

February 18, 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good morning Alan,

Thank you for leaving your trust pilot review.

Kind regards,
Harveys Plumbing & Heating

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