This is the only hat shop I have been able to find online that ships worldwide and that means half way around the world in the middle of nowhere for me so it’s a bit nerve wracking. But I need not hav... See more
Company replied
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See what reviewers are saying
Correu tudo dentro do normal. A encomenda chegou com um pouco de atraso, provavelmente devido ao mau tempo que se fez sentir no dia de entrega. Atendimento ao cliente foi bastanto rapido e eficaz.... See more
Company replied
what made my experience great is that this product is a Stetson product and that it was shipped from Sweden to Texas in like 3 days!, incredible, oh I wish I were in Sweden though, thanks
Company replied
Barbara from customer service was exceptional. She mentioned initially that one of the hats I ordered might be out of stock due to a systems stock issue. She gave me clear instructions into what are t... See more
Company replied
Company details
- Headwear Store
- also in
- Hat Shop
Information provided by various external sources
We have tons of caps & hats from leading brands. Buy your cap or hat online today. We have all hats in stock for fast delivery. Experience a proper shop for caps!
Contact info
Amerikavägen 10 , 39356, Kalmar, Sweden
- +46480780820
- Support@hatstoreworld.com
- www.hatstoreworld.com
4.7
Excellent
283 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the only hat shop I have been…
This is the only hat shop I have been able to find online that ships worldwide and that means half way around the world in the middle of nowhere for me so it’s a bit nerve wracking. But I need not have worried, it arrived beautifully packed in perfect condition. I cannot give higher praise for the service and absolutely recommend to anyone to shop without concern. Big thank you from me and my hat!
November 4, 2026
Unprompted review
Reply from Hatstoreworld
Hi Richard,
thank you so much for taking the time to write this lovely review 😊 We know it’s nerve-wracking to order something that has to travel halfway around the world, so we’re really glad your hat arrived safe, well packed and in perfect condition. We take a lot of care packing every order, and it means a great deal to hear it made the trip safely. Thank you for trusting us. We hope you and your new hat have many happy adventures together, and we’d love to see you again :)
Service Hero
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a great experience buying Stetson hat cork spacers!
what made my experience great is that this product is a Stetson product and that it was shipped from Sweden to Texas in like 3 days!, incredible, oh I wish I were in Sweden though, thanks
November 2, 2026
Unprompted review
Reply from Hatstoreworld
Hi Curtis,
we're so happy to hear that your Stetson made it all the way from Sweden to Texas in just 3 days. That's a pretty impressive trip for a hat! It's great to know you're enjoying such a classic piece.
And you're always welcome in Sweden, we'd love to have you! Until then, we'll keep bringing a little bit of Sweden to Texas.
Thanks again, and we hope to see you back soon :)
Service Hero
Website is easy to use delivery dates…
Website is easy to use delivery dates are honest and hats are high quality
October 8, 2026
Unprompted review
Reply from Hatstoreworld
Hi,
thank you so much for the kind words 🙂 We work hard to keep the site easy to use and our delivery dates realistic, so it’s great to hear that came through. We’re really glad you love the quality of your hat, and we hope to see you again soon :)
Service Hero
FAST DELIVERY AND GREAT SERVICE
October 7, 2026
Unprompted review
Reply from Hatstoreworld
Hi Wiliam,
thank you for your kind words :) We’re delighted to hear that you were happy with our fast delivery and service. We truly appreciate your support and look forward to serving you again 😊
Service Hero
Great customer service
Had a few problems (caused by me) and the team was able to help, with fast replies.
Overall great customer service
August 24, 2026
Unprompted review
Reply from Hatstoreworld
Thank you so much for the fantastic review!✨
We know things don't always go smoothly, but we're always here to help sort them out—no matter what happens.
We really appreciate you taking the time to share your experience with us!
Service Hero
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So happy to receive my wonderful hats…
So happy to receive my wonderful hats from the Hat Store. I have a large head so sized hats are imperative. I live in Penang Malaysia which did add a bit of time for delivery but the staff at Hat Store was accommodating and helpful all the way. Grateful to have 2 new perfectly fitting hats!!!
August 20, 2026
Unprompted review
Reply from Hatstoreworld
Hi,
Thank you so much for this lovely review 🙂 We're so happy to hear you found the perfect fitting hats. Thanks for your patience with the delivery to Penang, and we're glad our team could help make the experience a smooth one. Enjoy your new hats 🧢
Service Hero
Good customer service
Barbara from customer service was exceptional. She mentioned initially that one of the hats I ordered might be out of stock due to a systems stock issue. She gave me clear instructions into what are the options available to me. After I replied, she replied again saying that they managed to locate one last piece for the hat I initially thought they didn't have. She was professional, she replied timely and represents Hatstore really well.
July 28, 2026
Unprompted review
Reply from Hatstoreworld
Hi Minjun,
thank you so much for your wonderful feedback :) We're delighted to hear our Customer Service provided such professional and attentive service. We truly appreciate your support and hope you enjoy your new hats :)
Service Hero
Satisfying service and very helpful in…
Satisfying service and very helpful in executing solutions quickly
June 6, 2026
Unprompted review
Reply from Hatstoreworld
Hi Wendy,
Thank you for your kind review 🫶
We're so happy to hear that you were satisfied with our service and found our team helpful. Providing quick and effective solutions is always our goal, and your feedback means a lot to us. We hope to see you again soon :)
Service Hero
Reply from Hatstoreworld
Hi Arthur,
Thank you so much for your kind words!
We're thrilled to hear that you’re happy with the quality, service, and prices, that exactly what we are aim for! 🧢💫
Service Hero
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They are fast response and really…
They are fast response and really helpful. Im really appreciate
January 29, 2026
Unprompted review
Reply from Hatstoreworld
Hi Azwan,
thank you for your kind words 🫶 We’re glad to hear you found our response quick and helpful.
Service Hero
Goooood service fast respon.
Goooood service fast respon.. im liked shopping here
October 10, 2025
Unprompted review
Reply from Hatstoreworld
Hi Iswadi,
thank you so much for your kind words 🌟 We're thrilled to hear that you're happy with our service. We look forward to your nest order :)
Service Hero
Very good service
Fm the beginning the shopping experience is very good and user friendly.
October 14, 2025
Unprompted review
Reply from Hatstoreworld
Hi Eugene,
thank you so much for your kind words 😊
We’re really glad to hear that your shopping experience was smooth and user friendly, that means a lot to us! Looking forward to your nest order 🙂
Service Hero
Very responsive and best customer…
Very responsive and best customer experience
October 13, 2025
Unprompted review
Reply from Hatstoreworld
Hi Chris,
thank you so much for your wonderful review 🙌 We’re thrilled to hear you had a great experience, that’s exactly what we aim for.
Always here if you need us again 😊
Service Hero
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Reply from Hatstoreworld
Hi AK,
thank you so much for your kind words 🫶 We're thrilled to hear that you felt the service was personal, tailored, and efficient. If there's anything else we can assist with in the future, we're here to help :)
Service Hero
the customer feedback was quick and…
the customer feedback was quick and efficient. it angered me quite a bit when the parcel was considered undeliverable twice and i thought i was getting scammed. but through the customer service emails, i was able to amend the issue and hopefully my parcel arrives soon after!
October 14, 2025
Unprompted review
Reply from Hatstoreworld
Hi Ali,
thank you for sharing your experience and we sincerely apologize for the delivery issues you encountered. We're glad that our customer service team could assist you in resolving the matter and we truly appreciate your patience and understanding throughout the process.
If you need any further assistance, please don’t hesitate to reach out.
Service Hero
Ordered a hat in July and have not…
Ordered a hat in July and have not received it. It is now October. It was meant to be a gift for my son’s birthday. Be careful when ordering because your item may get stuck in customs for months with no way to get it.
July 16, 2025
Unprompted review
Reply from Hatstoreworld
Hi Maria,
thanks for sharing your experience and we sincerely apologize for the inconvenience caused. We have checked with the shipping company, and it seems that the package has unfortunately been lost during delivery. We have already sent you an email with possible solutions to resolve this issue.
Thank you for your understanding, and we appreciate your patience
Service Hero
Order wrong twice
Originally ordered size 57 cap, they sent size 56, sent an email saying that the order was wrong and requesting for size 58, they agreed but sent size 57, which is too small instead of size 58.
August 21, 2025
Unprompted review
Reply from Hatstoreworld
Hi Nakkipiilo,
thanks for sharing your experience and we’re sorry for the inconvenience this has caused. To assist you further, could you please provide your order number? We’ll investigate and make sure we resolve this for you as quickly as possible.
Thanks for your patience
Service Hero
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Professional
No problems, professional, shipped fast, hat is perfect
Thanks a lot
August 18, 2025
Unprompted review
Reply from Hatstoreworld
Hi Samuel,
thank you so much for your kind words 😊
We're happy to hear everything went smoothly and that you love your new hat.
We appreciate your support and hope to see you again soon!
Service Hero
Perfect
Many thanks to the customer service at hatstoreworld. Their assistance was very professional and very fast.
July 28, 2025
Unprompted review
Reply from Hatstoreworld
Hi,
thank you for your kind words 😊 We're so glad to hear that our customer service team was able to assist you quickly and professionally. Your satisfaction means a lot to us
Service Hero
Reply from Hatstoreworld
Hi Jovan,
thank you so much for your kind words 😊 We're thrilled to hear that you had a positive experience with our customer service and that our response time met your expectations.
Service Hero
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