I had Philip initially scheduled to…
I had Philip initially scheduled to come in on Monday 15th Jan, to do a boiler service and power flush.
The night before, he rang to say that another job had overrun and that he wouldn't be able to come the next day.
A bit short notice, ringing late the previous night but I accepted the situation.
We re-arranged for later that week, Friday the 19th.
He gets back in touch saying can he come round the Thursday to take a look at the situation. I say yes fine. He's fairly local to me so I say you can come any day / time really, just give me 30 minutes notice. He asks on Tuesday if he can take up the offer and come round Wed afternoon instead - I say yes.
Philip doesn't come round and no call saying so.
My situation had changed and I call Philip and change date from Friday to Thurs 1st Feb.
The date is agreed. I email him to confirm the date; Philip replies and says yes booking is in place.
Come 29th Jan, the start of the week, I check that we are still in place by emailing him.
No response.
I email again on Tuesday evening; no response.
Wed onwards I try calling him - no pickup.
On about the 6th attempt - I'm not sure of the number of attempts but it was quite a number - I managed to get Philip on the phone.
I ask that he's still on for the next day, 1st Feb.
Philip says no, he's not on for the next day.
Then he says, a mixture of he won't be coming at all. Then he says I cancelled the appointment (back on 19th Jan). I said we confirmed the booking for 1st Feb and you replied to the booking.
Anyway, he didn't want to talk anymore and put phone down on me.
Would I think of using him again - No.