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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism of the team. Many people appreciate the staff's helpfulness, politeness, and extensive knowledge, making interactions pleasant and productive. The company is frequently commended for its promptness, tidy work, and clear communication from initial inquiry to installation and annual servicing. Reviewers often mention the high quality of installations, whether for air conditioning or boilers, noting that jobs are completed efficiently and cleanly. Many customers have used their services for years, trusting them for various heating and cooling needs and recommending them for their reliable and stress-free approach.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as prompt, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ian and team are consistently prompt, knowledgeable, precise in their work, efficient, friendly and able to see and meet your need. We are entering our eighth year in Kegworth and Heat Leicester were... See more

Company replied

Rated 5 out of 5 stars

We have now installed two air con units from Heat Leicester and the service received has been excellent. Ian, Ben and the team are doing a great job. Despite inclement weather conditions on both occas... See more

Company replied

Rated 5 out of 5 stars

Ben was really knowledgeable about the air con options that would work best for us. He responded quickly with a very fair quote. Ben and Ian installed three air con units for us over the last two days... See more

Company replied

Rated 5 out of 5 stars

Boiler instalation we can recomend this company (heat) to any one.. from quote to instalatioon they were excellent ,quality of work and service is scond too none . A competative price , nothing to mu... See more

Company replied


Company details

  1. Gas Installation Service
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

highly trained, skilled and experienced plumbing and central heating engineers in the Leicestershire area. Along with our friendly and efficient service, we provide you with the most professional heating services available. Our expertise in the install...


Contact info

5.0

Excellent

TrustScore 5 out of 5

468 reviews

5-star
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Rated 5 out of 5 stars

Service and repair

I had service and repair on both occasions the service was first class. That includes the lady on the telephone.
Highly recommend Heat

May 29, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Geoff
Thank you for taking the time to add your review for us, it's always nice to receive positive feed back, and we look forward to working with you again in the near future
Regards Ian, Ben, April & Katy

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Rated 5 out of 5 stars

Ian and team are consistently Excellent

Ian and team are consistently prompt, knowledgeable, precise in their work, efficient, friendly and able to see and meet your need. We are entering our eighth year in Kegworth and Heat Leicester were one of our best discoveries. We can't believe you slaved in 30 degree heat to fit our two new aircon and heating units in a day and a half, both placed precisely in the only tight spots available. Thank you.

May 26, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Ray
Thank you so much for adding your review for us, it's always nice to receive good feed back and we hope you enjoy and get lots of use out of the Air conditioning . We look forward to hearing from you again in the near future.
Kind regards Ian, Ben April & Katy
Heat Leicester

Rated 5 out of 5 stars

All round excellent

Booking the boiler service was quick and easy on line. Arrived a little earlier than stated (which is better than being late!), serviced the boiler, friendly professional manner, answered any questions I had, made no mess at all, I’ve used this company for ten years and had no problems with my boiler servicing. Good job all round.

May 15, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Terence
Thank you for taking the time to add your review for us, it's very much appreciated and we look forward to hearing from you again in the near future
Regards Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

Excellent service

Excellent service, thank you Ben and Ian for our boiler exchange.
Great communication and everything went seamless, the boiler was even registered that afternoon and email received this morning from Worcester to confirm.
I would highly recommend.

May 14, 2026
Unprompted review
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Reply from Heat Leicester

Hello Rob & Jackie
Thank you for taking the time to add your review for us it's very much appreciated, and we look forward to hearing from you again in the future
Kind Regards Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

Boiler Service

Installed our boiler and radiators in 2022 and have serviced our boiler for the last 4 years. Excellent company and everyone is very focused and helpful. Zak completed our service yesterday and as usual completed an excellent service. Well done Heat see you next year. Alan

May 8, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Alan
Thank you so much for your feed back, its very much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat Leicester

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Rated 5 out of 5 stars

Highly recommend this company, brilliant

I use Heat every year for my Gas Safe check in my rental property. They are very professional, friendly, on time, easy to book appointments.
I would highly recommend them for this service and the replacing boilers. They removed a very old boiler for me a few years ago, replacing it with a very efficient new boiler, their workmanship in this case was absolutely faultless.

May 6, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Helen
Thank you for taking the time to add your review for us, its always nice to get good feedback and we look forward to hearing from you again in the near future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Boiler service

Heat Leicester installed our new boiler several years ago & did a first class job & following this, we have continued to use their boiler service. Their engineers are reliable, thorough & efficient which is why we can recommend the company.

May 3, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Lynda
Thank you so much for your feedback it's very much appreciated and we look forward to working for you again, in the future
Kind Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

An ongoing great service

Heat installed our combi boiler some time ago and have continued to undertake annual servicing since then due to competitive pricing, speedy and friendly service, in which case, they will continue to get our custom

April 15, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello John
thank you for taking the time to add your review for us, it's very much appreciated and we look forward to hearing from you again in the future
Kind Regards Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

Professional Heat team

I recently had a fantastic experience with Heat Professional Heating Limited, and I can’t recommend them highly enough.

From start to finish, their service was outstanding. They were punctual, arriving exactly when they said they would, which immediately set a great tone. The team was extremely professional throughout the entire process, taking the time to explain everything clearly and making sure I felt confident in the work being carried out.

They fitted a new boiler and replaced a radiator, and their knowledge really showed — they worked efficiently and answered all my questions with ease. On top of that, they were incredibly clean and tidy, leaving everything spotless once the job was done.

What impressed me even more was how reasonably priced everything was, especially considering the high quality of their work and service.

All in all, a reliable, knowledgeable, and professional team — I wouldn’t hesitate to use them again or recommend them to others!

April 9, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Tony
Thank you so much for taking the time to add your review for us, it's very much appreciated, and we look forward to speaking to you again in the near future
Regards Ian, Ben April & Katy
Heat Leicester

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Rated 5 out of 5 stars

Helpful service, efficient and carried out to a high st andard

Ian was extremely helpful in identifying what the problem was with our heating system and gave us several options to manage the situation. He then speedily arranged for the system to be repaired and also carried out a boiler service. Great service.

March 5, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Tina
Thank you so much for taking the time to add your review for us, its very much appreciated and nice to hear that our customer is happy with everything and we look forward to hearing from you again in the future
Regards Ian Ben April & Katy
Heat Leicester

Rated 5 out of 5 stars

Excellent service and a great company!

We have now installed two air con units from Heat Leicester and the service received has been excellent. Ian, Ben and the team are doing a great job. Despite inclement weather conditions on both occasions the AC installations went smooth. Highly recommend this company.

March 25, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Amit
Thank you for your feedback its very much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben April & Katy
Heat Leicester

Rated 5 out of 5 stars

I have no hesitation in recommending HEAT

After not being able to switch my heating off on Friday night and with the temperature getting higher and higher, I eventually had to switch off the boiler. When I switch the boiler back on Saturday morning the heating wouldn't come on. I contacted HEAT on Monday morning, explained the problem to April who answered the phone and was told Ben would be able to come out about 1.30pm that day. However she called me back a bit later to say that Ben could come immediately if I was in. By 12.30pm my heating was working perfectly. I have no hesitation in recommending HEAT, they are all so helpful and pleasant to deal with.

March 30, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello and thank you for taking the time to add your feedback for us, its always nice to hear that our customer is happy with everything and we look forward to hearing from you again in the future
Kind Regards Ian, Ben April & Katy
Heat Leicester

Rated 5 out of 5 stars

I have used Heat for the last 6 years. Highly recommend.

They send out annual reminders. Easy to book and pay online. Very professional. Used them for the last 6 years. Would recommend them.

March 30, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Lesley
Thank you for taking the time to add your review for us, it's alway's nice to get good feed back, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat Leicester

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Rated 5 out of 5 stars

Great company

Great company, we have our boiler serviced every year by HEAT after they fitted one for us a few years ago. Always turn up on time and cleanliness is second to none, no disruptions at all.

March 25, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Bob
Thank you for taking the time to add your review for us, it's always nice to receive good feed back and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat Leiester

Rated 5 out of 5 stars

Excellent service

Excellent service , most helpful staff and promt

March 18, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hi Steven
Thank you for adding your review for us, it's always nice to hear that our customer is happy with everything, and we look forward to hearing from you again in the future
Regards Ian, Ben April & Katy
Heat Leicester

Rated 5 out of 5 stars

The best installation and training on…

The best installation and training on the HIVE hearing system available in Leicestershire!! Ian and the Team were excellent!!

March 12, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hi Stuart
Thank you for taking the time to add your review for us, it's very much appreciated and we look forward to hearing from you a again in the future
Regards Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

First class company

The service provided was has usual first class.
Zack was has always on time and carried out the boiler service efficiently. Would highly recommend Heat Leicester.

March 9, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello
thank you for taking the time to add your feedback for us, it's always nice to hear that our customer is happy with everything and we look forward to hearing from you again in the near future
Regards Ian, Ben, April & Katy
Heat Leicester

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Rated 5 out of 5 stars

I have used HEAT for a number of years…

I have used HEAT for a number of years for multiple reasons, changing radiators, changing boilers, changing heating system pipework, general gas services etc.
The whole team is always very nice, clear and do a great job. Highly recommended.

March 2, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello and thank you for taking the time to add your review for us, it's always nice to receive good feed back and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat

Rated 5 out of 5 stars

Great company

Great company, efficient, quick and easy to book

February 24, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello
and thank you for taking the time to add your review for us its much appreciated
Regards Ian, Ben, April & Katy
Heat

Rated 5 out of 5 stars

Another excellent job

Another excellent job. I had a couple of radiators fitted. I will continue to use ,and recommend this family run business, as the service you receive is first class, from communication from the office staff to Ben and the team fitting is second to none. Thanks guys.

February 20, 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Lou
thank you for your excellent feedback, it's always nice to hear that our customer is happy with everything and we look forward to seeing you again in the future
Regards Ian, Ben, April & Katy
Heat

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