Hedvig Reviews 

That was a wonderful service, they answered and handled my case just in a couple of minutes 👍🏽

Amazing service, great app until, claim support fast and friendly. Everything was perfect until...

The next year.

Because of 1 drulle försäkring claim of a little more than 25% of its limit, my rate spikes the next year to +137% with very vague excuses. I tried to understand, ask for reasons. But I only got generic explanations and claims that it was automatic and that would be the final price. I really liked this company until now, all good support has its limits I guess.

Hedvig is great until you actually have a problem, they will make sure to make you pay for it the next year.

If you're fine with paying up to 30% than with other competitors once you actually needed help, go for it, otherwise, watch out their renewal contracts very closely.

Really good experience! I submitted the claim and received the insurance payout within just a few hours.

I have a student insurance with Hedvig, and when I requested assistance with repairing my laptop, they provided support promptly and efficiently. The representative handling my claim was extremely helpful and supportive, and the entire process was smooth and hassle free. I’m very satisfied with the service!

The deductions and pricing on the washing machine was a bit low yer response time and actions were quite rapid and nice.

Hedvig has always taken good care of each case I made with them with my pet insurance. They respond to each case within a timely manner and also the case workers have compassion and understanding of the situation. I would really recommend taking home insurance or pet insurance with them!

This is by far the best experience I’ve ever had with an insurance company.

Insurance made easy. Absolutely recommended!

Hedvig stood up for my interests when dealing with Stena Fastigheter’s unreasonable and intimidating conduct. I felt protected and fully supported throughout the process. They handled all communication with my landlord, so I did not have to worry about anything.

Agent was very helpful, thoughtful
Received compensation right after the required documents were submitted

I had a great experience with Hedvig! I made a claim recently and within a few days it was handled. No unnecessary questions or waiting. They’re clearly customer oriented and competent in handling claims. I’m so impressed with their service and for the first time since the 8 years I’ve lived in Sweden I feel I found an insurance company who does what they’re supposed to, insure my home. Highly recommend it!

Using this from almost 1 year and recently took a claim that got processed with in 24 hours

Extremely disappointed with Hedvig. My payment apparently failed, and instead of properly contacting me, my car insurance was cancelled without me ever receiving the SMS or email they claim they sent. I only found out through a letter, after which I was hit with a huge bill.

When I contacted support, the agent basically accused me of lying and refused to acknowledge that their automated system could have failed. When I asked how to prevent this happening again, he was rude and simply said it wouldn’t.

If this is how they handle a failed payment, I really don’t want to find out how they handle an actual insurance claim. I’ll be switching provider immediately.

best insurance experience ever.
Got my bike stolen in Stockholm, safe to say that Hedvig is the best insurance partner that I could imagine. extremely fast response time, professional and got all the help I needed

Quick, easy and great interface. Big fan.

My mobile got damaged, and I applied for the claim. Staff was very professional. The response fast and quick and solved it within a day. Claim got approved instantly.

Bra jobbat in my claim review

Claims and questions are answered very fast and very smooth transactions.