Albert Reviews 

42
•
TrustScore 3.5 out of 5

3.3

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Company details

  1. School
  2. also in
  3. Foreign Languages Program School
  4. Preschool

Written by the company

Albert er en app designet for barn mellom 3–9 år, der barna får muligheten til å lære å regne, lese og skrive på både norsk og engelsk – på en lekende og pedagogisk måte. Appen er spesielt tilpasset for å følge den norske læreplanen og hjelper til med å bygge et solid grunnlag for barnas fremtidige læring. Med Albert får barnet ditt tilgang til en komplett læringsopplevelse, der matematikk, norsk og engelsk kombineres i engasjerende øvelser. Appen er designet for å være enkel å bruke, selv for de yngste brukerne, og inneholder fargerike illustrasjoner, morsomme minispill og spennende historier som holder barna motiverte og engasjerte. Appen er basert på forskning og ble utviklet i samarbeid med pedagoger, noe som sikrer at barna får de beste forutsetningene for å lykkes. Ved å lære i sitt eget tempo og få positiv tilbakemelding, styrkes barnas selvtillit og motivasjon. Albert er den perfekte kombinasjonen av læring og moro, og tilbyr en interaktiv måte å hjelpe barnet ditt med å utvikle seg innen matematikk, språk og kreativitet.


Contact info

3.3

Average

TrustScore 3.5 out of 5

42 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(42)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

No compatibility with Kindle Kids tablet and outdated subscription model

Doesn't work on the main device out there for kids: Amazon Kindle kids. Also, no reminders are sent when free trial ends and no refund was given afterwards being trapped. Is that still legal? I literally could not log in and they refuse to refund me. Reviews here say enough!

September 2, 2026
Unprompted review
Albert logo

Reply from Albert

Hi Vera,

We’re sorry to hear that you’re disappointed with your experience.

We would, however, like to clarify a few points. Albert is not compatible with all devices, and our terms explain that the service requires a device that meets the necessary technical requirements. Unfortunately, not all devices are supported.

When signing up for a free trial, the length of the trial, the membership price and the fact that the subscription will automatically convert to a paid membership if it is not cancelled are communicated during the registration process. This information is also included in the confirmation email sent after registration.

We understand that an unexpected charge can be frustrating, but we do not want anyone to feel trapped into a subscription. Customers are informed of the conditions of the free trial before completing their registration and can cancel their subscription if they do not wish to continue into a paid membership.

We’re sorry that your experience with Albert did not meet your expectations, and we appreciate you taking the time to share your feedback.💙

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Rated 5 out of 5 stars

It feels so good to know that my child…

It feels so good to know that my child is doing something productive even when i give hen (3 year old) screentime! Love this game/ education app!

August 26, 2026
Unprompted review
Albert logo

Reply from Albert

Hi Amy,

Thank you so much for your lovely review! 💛 We’re so happy to hear that you feel good about your child’s screen time with Albert. It means a lot to know that your little one is having fun while learning!

Warmest wishes,
Team Albert

Rated 4 out of 5 stars

Mostly happy with the app

Mostly happy with the app. When it is working it is great! But sometimes it wont let you go in to the next "room" or "activity". It just goes blank. So if my 4 year old is in the car on the app it would be unfortunate and we would have to stop and close the app and start the app all over again.

June 17, 2026
Unprompted review
Albert logo

Reply from Albert

Hi Camilla, thank you for your review! Please don't hesitate to contact our support so we can help you have a look at this: support@hejalbert.se. Looking forward to be hearing from you! Team Albert

Rated 2 out of 5 stars

It’s lagging most of the time

It’s lagging most of the time. My child finds that very tiring..

August 16, 2025
Unprompted review
Albert logo

Reply from Albert

Hi Thor, Thank you for your review! We're sorry to hear about the lagging issue, that shouldn't be happening. Please report this to our support team at support@hejalbert.se, and include images or videos along with your username, so our technical team can help you immediately. Thank you.

Best regards,
Team Albert

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