I completed a training day with Lois Smith. Lois was an amazing teacher and I thoroughly enjoyed the day, she helped me gain my confidence flying and I went on to pass my test the next day. Seeing as... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The course at Heliguy was superb. It felt a little overwhelming at first when confronted with the whole course. But everything required is included. I just went through the course one step at a time a... See more
Professional and structured online classes. I started the classes with zero knowledge on drones and zero flight hours. Throughout the course Ryan answered any questions I had promptly and patiently. A... See more
Great from start to finish (and beyond) The course is laid out like no other I've been on previously with well thought out modern menus. A beautiful lack of PowerPoint is refreshing! Helpful adv... See more
Company details
- Flight School
- also in
- Hobby Store
Written by the company
HELIGUY.com™ is an industry-leading supplier of consumer and commercial DJI™ drones, and drone training accreditation issued by the UK Civil Aviation Authority (CAA).
Contact info
Unit 9, Jupiter Court, NE29 7SE, North Shields, United Kingdom
- 0191 296 1024
- info@heliguy.com
- www.heliguy.com
4.9
Excellent
520 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Exceptional customer service
I recently sent my drone in to Heliguy for repair and the service I received was exceptional. The very prompt response to my initial enquiry was followed by an incredibly easy step by step process to send it to them. I was regularly kept up to date of progress and then notified as soon as the drone was to be returned.
Wonderful customer service from a great company.
Thank you.
October 29, 2026
Unprompted review
Lois and Andrew were great instructors
Lois and Andrew were great instructors, plenty of experience and knowledge. Great patience and instructions. Very good course
November 5, 2026
Unprompted review
Lois was absolutely fantastic
Lois was absolutely fantastic. She was clear, concise and very informative. Would definitely recommend.
Thanks Lois
October 29, 2026
Unprompted review
Great service
I had two unusable DJI mini 3 Pro’s I took them to Heliguy for an assessment, They suggested they went to DJI as some of the parts were to far gone, DJI agreed with Heliguy’s assessment and they quoted for a repair which I happily accepted, I was told today By Heliguy that DJI were sending replacements for the price of the repair quote 😊This was all done within 10 days. Thank you for your valuable help Heliguy.
October 23, 2026
Unprompted review
Fantastic experience while on the 3 day…
Fantastic experience while on the 3 day crash course to complete VLOS certificate. Our instructors, Odey, Tom and Chris were great and offered reassurance and confidence throughout. 10/10 would recommend.
October 20, 2026
Unprompted review
Instructors
Thomas, Chris and Ody delivered an amazing GVC course, throughout the course the guys explained everything in such great detail!
Highly recommend Heliguy
October 22, 2026
Unprompted review
They helped me get my drone repaired
They helped me get my drone repaired, great customer service.
October 2, 2026
Unprompted review
Reply from heliguy™
Hi Matthew,
Thank you so much for taking the time to leave us a review! We're thrilled we could help get your drone back up and running. Providing great customer service is always our top priority, and it’s wonderful to hear you had a good experience with our team. Happy flying! 🚁
Great instructors
Great instructors, great course. Big shout out to Andy Peacock - absolute legend
September 28, 2026
Unprompted review
Reply from heliguy™
Hi Karl,
Thank you so much for the fantastic review!
We're thrilled to hear that you had such a great experience with the course and our team. We'll be sure to pass along your special shout-out to Andy—he really is an absolute legend, and he'll be over the moon to know he made such a positive impact on your learning.
Wishing you all the best, and we hope to see you again in the future!
Superb course with excellent Instructors.
Superb course with excellent instructors. Shout out to Andrew, Odi and Lois for their top class teaching.
October 2, 2026
Unprompted review
Reply from heliguy™
Hi Matthew,
Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear that you enjoyed the course.
A big shout-out back to you for being a great student—we’ll be sure to pass along your kind words to Andrew, Ody, and Lois. They’ll be delighted to know you loved the Training Course!
GVC Training Course
Just completed the GVC with the trainers at Heliguy over a week.
The first two days were quite content heavy, but the three days on site actually learning to and the flying the drone were superb. The exams in anticipation were a bit onerous, but in reality were fine.
Our instructor was Ody, who evidently had a wealth of experience and a relaxed manner, backed up by Lois and Andrew. All were great.
Would recommend a course with Heliguy
October 2, 2026
Unprompted review
Reply from heliguy™
Hi Tim,
We're thrilled to hear that you had a great experience completing your GVC with us. You're definitely right—the initial theory and exam prep can feel a bit content-heavy and intense, but we're so glad the hands-on practical flying on site made it all worthwhile and brought everything together for you.
Ody, Lois, and Andrew will be absolutely delighted to read your kind words! Ody’s wealth of real-world experience and calm, encouraging approach really are fantastic assets to our team, and it’s wonderful to know you felt so well supported throughout the week.
We massively take your advice on board, hopefully when we see you again it will be a 5-Star Review!
Congratulations on completing your GVC! We wish you all the best with your future flying, and if you ever need any advice or support down the line, the team at Heliguy is always here to help.
GVC for work
Attended the GVC to obtain licence for work, a lot of information on the first two days to take in but all necessary, the learning management system is a good help. 3 days of intense flying through the instruction of Andrew ensured a pass at the end of the week. Further thanks go to Lois and Odysseus.
October 2, 2026
Unprompted review
Reply from heliguy™
Hi Thomas,
Thank you so much for the fantastic review and for choosing us for your GVC qualification!
We know the first couple of days can feel like a massive info-dump—there’s certainly a lot of theory and regulation to absorb—so we’re thrilled to hear that the Learning Management System helped break it all down for you.
A huge congratulations on passing after those intense three days in the air! Andrew will be over the moon to hear his instruction made all the difference and helped you nail the flight assessment. We'll also be sure to pass along your kind words and thanks to Lois and Odysseus—they’ll be delighted to know they made your week smoother.
Wishing you all the best with your drone operations for work! Fly safe, and please don't hesitate to reach out if you ever need anything in the future!
Lois
Lois, Ody and Andrew were great I had never touched a drone before and the instruction from Lois was excellent.
October 2, 2026
Unprompted review
Reply from heliguy™
Hi Steve,
Thank you so much for taking the time to leave such a wonderful review!
We know that flying a drone for the very first time can feel a bit daunting, so we’re thrilled to hear that Lois made you feel confident and supported right from the start. We’ll be sure to pass along your kind words to Lois, Ody, and Andrew—they’ll be delighted to know they made your experience so memorable.
Welcome to the world of drone flying, and we hope to see you back for another Training Course soon!
Fantastic course for my GVC…
Fantastic course for my GVC qualification. Really knowledgeable, friendly instructors Lois, Ody and Andrew.
October 2, 2026
Unprompted review
Reply from heliguy™
Hi Damian,
Thank you for the fantastic 5-star review!
Congratulations on completing your GVC qualification! We're so glad you enjoyed the course and found Lois, Ody, and Andrew so helpful. We’ll be sure to pass along your kind words to all three of them.
Wishing you all the best with your flying!
Excellent all round
Excellent all round. The instructors lois, Ody and Andy were fantastic and delivered the training really well
October 2, 2026
Unprompted review
Reply from heliguy™
Hi Ben,
We’re absolutely thrilled to hear that you had such a great experience with us. Lois, Ody, and Andy will be delighted to know their efforts made such a positive impression—they truly take pride in delivering top-notch training!
We really appreciate you taking the time to share your feedback, and we hope to welcome you back again in the future!
Thank you heliguy for your help…
Thank you heliguy for your help fantastic service and quick and helpful will use again
September 25, 2026
Unprompted review
Reply from heliguy™
Hi Darren,
Thank you so much for taking the time to leave us such a wonderful review! We’re thrilled to hear that you had a great experience with our team and found our service fast and helpful.
Knowing you’ll be coming back to Heliguy for your future drone needs means the world to us. If you ever need anything else, we’re always here to help! safe flying!
Excellent and very enjoyable course
Excellent and very enjoyable course. Our instructor Odysseus was great and made everything easy to understand and stress free.
September 24, 2026
Unprompted review
Reply from heliguy™
Hi Shane,
Thank you so much for the wonderful review!
We’re thrilled to hear that you enjoyed the course and had such a positive experience. Making learning clear, accessible, and stress-free is always our top priority, so it’s fantastic to know that Odysseus delivered just that. We’ll be sure to pass your kind words along to him—he’ll be delighted to hear them!
We hope to welcome you back for another course in the future!
Excelent experiance
I had such a great time on thos course, the trainers were fab we had Lois she was very attentive got our confidence up while flying, gave great support and had amazing knowledge to impart.
September 23, 2026
Unprompted review
Reply from heliguy™
Hi Dann,
Thank you so much for taking the time to leave such a wonderful review!
We are absolutely thrilled to hear how much you enjoyed the course. Lois is indeed fantastic, and we'll be sure to pass along your kind words to her—she’ll be over the moon to know she helped build your confidence and supported you throughout your flying experience.
Wishing you many happy flying hours ahead, and we hope to welcome you back again soon!
Heliguy Drone Course
Undertook a drone pilot course with Heliguy, all the materials were provided well in advance and easily accessible which could be referred back to and of a high quality. Early contact was made by Odysseus with introductions and preparations for the course. All the instructors were friendly, approachable and very helpful with questions, guidance and advice. Lois undertook the practical flying and was very helpful and gave advice and tips which really helped with the course and flying, this alongside Chris and Odysseus. The instructors gave reassurance and made the whole experience great. This was a very fun and informative course which I enjoyed taking part in, especially with the instructors. I would recommend Heliguy to anybody wanting to undertake a drone course and look forward to further drone activities in the future.
September 23, 2026
Unprompted review
Reply from heliguy™
Thank you so much for taking the time to leave such a wonderful review!
We are absolutely thrilled to hear how much you enjoyed the course and that all the preparation materials set you up for success. Providing top-quality, accessible resources and making sure our students feel supported every step of the way is super important to us.
A huge shoutout from Odysseus, Lois, Chris, and the whole Heliguy team! They’ll be delighted to hear your kind words—especially Lois, who loved helping out during the practical flying sessions. Giving you the confidence, tips, and reassurance to feel comfortable in the air is what it's all about.
A2/GVC course
I started the A2/GVC training course with zero drone experience and initially I was very overwhelmed. But by using everything Heliguy provided for the course I was soon making steady progress. Starting off by showing you step by step how to get going with your CAA Flyer ID and so on.
I predominantly used the online learning videos but used the printed version for reference. The module tests were a good idea and I enjoyed trying to better my scores in these in preparation for the theory exam. The guidance provided was great and when I got to the Operations manual stage this was appreciated as it’s a very specific document.
When it got to the exams stage the interaction with the team at Heliguy was positive and reassuring. Yes they are there to test you to make sure you are capable for safe UAS operations but they want you to be successful!
Overall my learning experience with Heliguy has been a very good one and I would highly recommend them for this course.
Thanks to all the team members who helped me especially Ryan, Odysseus and Andrew!
September 16, 2026
Unprompted review
Reply from heliguy™
Hi Paul,
Thank you so much for taking the time to share such a detailed and thoughtful review!
Starting out with zero drone experience can definitely feel daunting, so hearing how you transformed that initial overwhelm into steady progress is absolute music to our ears. We’ve designed our online videos, course materials, and module tests to build confidence step-by-step, and it’s fantastic to know they hit the mark for you—especially when tackling the Operations Manual!
Our main goal during the exam phase is always to keep things supportive while ensuring you feel fully equipped for safe, successful flying, so we're thrilled that you felt so well-supported throughout the process.
A huge congratulations on passing your Combined A2 CofC and GVC! We’ve passed your kind words along to Ryan, Odysseus, Andrew, and the rest of the team—they were all delighted to hear your feedback.
Welcome to the skies, and please don't hesitate to reach out if you ever need anything as you continue your drone journey! Safe flying!
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