My son loves his sunglasses so much. I have to be careful when looking at the socials because he will ask me for everything. It’s all super cool. Fantastic customer service as well. Definitely recomme... See more
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Products are great but what makes this brand special is the people behind and the service the provide, the sent a cap with wrong labeling and some missunderstanding in sizes occured, in order to solve... See more
Company replied
I’m incredibly impressed with Hello Hossy—not only are their products beautifully designed and of great quality, but their customer service is truly outstanding. When I received my order, the w... See more
The quality of products it’s great. Colourful, funny, makes you smile! The kids are loving their backpacks. Last but not least the customer services is like no other one! Insane! I really recomm... See more
Company replied
Company details
Written by the company
Chez Hello Hossy®, on bosse avec panache et passion pour dessiner des casquettes et accessoires originaux, de caractère, inédits, décalés, colorés, iconiques, pour tous nos enfants. Derrière Hello Hossy® se cachent Murielle, Ludo et leurs crapules Timéo et Jimmy. Nos produits sont inspirés par nos vies à la fois en Amérique, en France, en Angleterre, et aussi dans des univers urbains et naturels - dont Hossegor, notre camp de base ! Notre mission est de créer des accessoires pour bébés et enfants d’un autre genre, avec ce grain de folie, qui vont ravir vos kids, les rendre fiers et les accompagner dans leur quotidien.
Contact info
261 avenue des rémouleurs, 40150, Hossegor, France
- hello@hello-hossy.com
- www.hello-hossy.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
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Excellent custom service
My family loves the brand, its colorful designs, and its quality.
I had a minor issue with my last purchase; I wrote to them and received an immediate response, resolving the problem in very little time. Excellent service!!
I had problems with my order and just…
I had problems with my order and just wrote them a mail and immediately got great help. They solved the problem and sent a new cap without further trouble.
Lovely product and support
Really lovely product. My son loves the Golden Gate Bridge and so to be able to order a bag featuring it is great. Customer service were great when there was an issue with delivery (with the courier, not this company). All in all, I recommend.
My son loves his sunglasses so much
My son loves his sunglasses so much. I have to be careful when looking at the socials because he will ask me for everything. It’s all super cool. Fantastic customer service as well. Definitely recommend
Perfect experience
Perfect experience. We got an item of a wrong color. But in couple of days we got a good one. So now my daughter has 2 beautiful items from Hello Hossy.
The products are very cute and good…
The products are very cute and good quality. And even if you have an issue with anything, Sara is great at customer service. Very friendly and takes a professional approach.
I’ve bought more than 20 caps… And than that.....
I’ve bought more than 20 caps from Hello Hossy over the years and absolutely love the colors, designs, and fit. Recently, two caps got discolored after rain, but the customer service was amazing — super friendly, quick, and uncomplicated. They immediately offered replacements without any hassle. Great products and even better customer support. Highly recommended!
The quality of products it’s great
The quality of products it’s great.
Colourful, funny, makes you smile!
The kids are loving their backpacks.
Last but not least the customer services is like no other one! Insane!
I really recommend the brand!

Reply from Hello Hossy®
The order hasn’t been delivered yet and…
The order hasn’t been delivered yet and these guys are asking for review. The order got delayed by like one week. What kind of service do you run and how shameless can one be about asking review after all this ? come on!
A really nice and accommoating customer…
A really nice and accommoating customer service:)

Reply from Hello Hossy®
I absolutely love the products
I absolutely love the products, super quick delivery and once I did have an issue with one of the bag packs, I got an answer within a day and the item was replaced free of charge! Absolutely amazing!!
I’m very happy with my fleece jacket
I’m very happy with my fleece jacket. It’s stylish, comfortable, and really warm. The after-sales service is honestly excellent.
Great assortment of kids products
Great assortment of kids products. Great style, fast shipment and great customer service. Will definitely order again!
Great products and customer service
Great products, the design and quality are super good. And also the customer service is very good. I ordered a pack of socks, but it was not complete. A new package was sent within 24 hours, I could not be more happy!
Turning a small mistake into a genuinely positive experience!
I’m incredibly impressed with Hello Hossy—not only are their products beautifully designed and of great quality, but their customer service is truly outstanding.
When I received my order, the wrong pair of sunglasses was accidentally included in the box. Within an hour of reaching out, Sara from customer service responded and resolved the issue immediately. The correct sunglasses are already on their way, and we were even told we could keep the incorrect pair.
The tone of the emails was warm, friendly, and exactly what you hope for when something goes wrong.
Thank you so much, Hello Hossy (and especially Sara), for turning a small mistake into a genuinely positive experience!
Not only good products but also good people
Products are great but what makes this brand special is the people behind and the service the provide, the sent a cap with wrong labeling and some missunderstanding in sizes occured, in order to solve it they sent another cap for free with smaller size. Thanks again 🙏🏻

Reply from Hello Hossy®
Excellent customer service - Thanks Sara!
I recently opened a package from Hello Hossy only to find that the item inside was incorrect. What impressed me most was not the mistake itself, but how quickly and effectively it was resolved. Sara was incredibly responsive, proactive, and efficient.
I genuinely love the brand’s products. They bring such joy and personality to my son’s style. Can’t wait for their upcoming collections !!
From ordering to delivery was flawless.
Very easy to purchase the rucksack and excellent delivery to the UK.
Quality of the bag is exceptional and would definitely purchase another bag from this company .
Excellent design
Excellent design, colours and quality. If any problem customer service fast and supportive! I recommend this brand.
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