Hemmy Reviews 

578
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

We intended to keep our old induction hob when upgrading to a new one and hired installation, but not disposal. Unfortunately, the installer cut the power cable of the old stove to save time... See more

Company replied

Rated 5 out of 5 stars

Emily and Florian were amazing to work with and did a top notch job on my website. They made it look professional and included everything I needed to start my online presence. I highly recommend them... See more

Rated 5 out of 5 stars

So nice treatment and fast ❤️ the tv we ordered was supposed to be in stock on 30th which was a bummer because we wanted it before Christmas but turns out it waw sent just a couple of days after we or... See more

Rated 5 out of 5 stars

Absolutely perfect. The massage cushion was a great gift for my 75 year old mother who really appreciated it. Beurer is a top brand and together with Hemmy it was an obvious choice.

Company details

  1. e-Commerce Service

Written by the company

Svensk e-handlare med lager i Stockholm sedan 2018. Erbjuder vitvaror, köksapparater, trädgårdsprodukter och mycket mer. Låga priser och snabba leveranser samt hög servicenivå på telefon och mail.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

578 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(578)

71 reviews in the last 12 months

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Rated 1 out of 5 stars

Installer Damaged Our Old Stove

We intended to keep our old induction hob when upgrading to a new one and hired installation, but not disposal.

Unfortunately, the installer cut the power cable of the old stove to save time and since it's built-in, it can't be replaced without hiring an electrician, costing more than the stove itself.

I understand the technicians are packed with jobs and they assumed it was to be thrown away, but they'd have checked the order.

After contacting customer service about this, they blamed us for not reminding the installer that we intended to keep it and that it shouldn't be damaged.

To me, the installer should check the work order and ask when unsure.

October 7, 2026
Unprompted review
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Reply from Hemmy

Thank you for taking the time to share your experience.

We are sorry to hear that you were dissatisfied with the installation process.

According to the information available to us, the existing hob was disconnected during the installation of the new appliance, and the power cable was cut as part of that process. While we understand your frustration, the hob itself was not damaged beyond repair and could have been returned to service by having a new cable fitted by a qualified electrician.

We appreciate your view that the installer should have confirmed whether the old hob was to be retained before disconnecting it. At the same time, our assessment has been that the issue relates to the disconnected cable rather than damage to the appliance itself.

We regret that we have not been able to reach an agreement in this matter and appreciate your feedback, which has been shared internally.

Rated 5 out of 5 stars

Emily and Florian were amazing to work…

Emily and Florian were amazing to work with and did a top notch job on my website. They made it look professional and included everything I needed to start my online presence. I highly recommend them for your business. They are also super cool people and easy to work with.
!

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, fast delivery. No complains.

April 28, 2026
Unprompted review
Hemmy logo

Reply from Hemmy

Thank you for your nice review. Welcome back.

Rated 1 out of 5 stars

Shady black friday deals

Ordered a BBQ for a really discounted good price during black friday. Paid for it directly and then they emailed me saying they don't know when it will be delivered and if it's okey that I'm waiting. I thought it was fine to wait but suddenly after 2 weeks something they cancelled my order due to not knowing when the product can be delivered. They never got me my money back and they keep selling the same product for a higher price which feels odd if they can't promise clients that they will get that product?! Weird

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great deal, quick delivery and professional

Great deal on a new model Bosch dishwasher and customer service was quick and responsive. What impressed me the most was the delivery and installation service. Super efficient and professional services, I got my dishwasher delivered and installed within a week which is unusual in Sweden. I would definitely buy from Hemmy again.

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid. Ordered a TV, they took my money . After 3 days they canceled the order.

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable, fantastic support

Easy website, quick delivery and very professional and friendly support. My fridge got a scratch in the delivery but they were super quick to handle my complaint and I got good compensation.

December 6, 2022
Unprompted review
Rated 4 out of 5 stars

Overall a good experience even though…

Overall a good experience even though It took some extra days to get delivery date, and PostNord added even more days as they lost the goods.
I was credited for the freight which was a nice gesture.

March 31, 2022
Unprompted review

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