I've been using HEMPELF CBD Flower Bud "Shake" for a few years now. Great value at under £2.00/g, a pleasant smell and taste when decarbed and infused into virgin olive oil. It's from mixed strains b... See more
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Review summary
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HempElf.com provide a consistently high quality service across the board. Delivery is clearly communicated with tracking provided via Royal Mail. Customer services are quick to respond and hel... See more
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Hempelf have been looking after me since day 1 Milkshake hemp tea is smooth, refreshing, and naturally calming. The milky fruity notes pair perfectly with the earthy hemp, creating a bright yet gro... See more
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Love the milkshake strain from hempelf.com- have not found this strain anywhere else! It reminds me of old school weed and gives that calm stoned feeling! Has a lovely sweet candy flavour and super ch... See more
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Company details
Written by the company
Established as a trailblazer in the UK CBD market, HempElf is dedicated to providing the finest-quality, US hemp cannabis-derived CBD products. Our comprehensive range of offerings includes flowers, oils, creams, concentrates, edibles, and terpenes, meticulously curated to cater to a wide array of needs and preferences. At HempElf, we prioritize quality without compromising affordability, offering unbeatable deals to make wellness accessible to all. Our commitment to excellence, customer satisfaction, and continuous innovation forms the core of our business, setting us apart as a trusted name in the CBD industry. Join us as we continue to explore and expand the horizons of CBD wellness possibilities.
Contact info
United Kingdom
- customerservice@hempelf.com
- www.hempelf.com
4.8
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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It was delivered very quickly and had…
It was delivered very quickly and had great packaging. The cbd flower tastes and smokes amazingly I will be ordering from them again very soon
May 8, 2026
Unprompted review
Reply from HempElf
Hi Edward,
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your order was delivered so quickly and that the packaging met your expectations. It is especially pleasing to know that you were so satisfied with the quality of the CBD flower and your overall experience.
Your kind words and intention to order from us again mean a great deal to us. We truly appreciate your support and look forward to serving you again very soon.
Kind regards,
The Helpful Hemp Elf
They won’t let you down
Ordered on Thursday from the UK and was delivered Tuesday, hemp is really well grown and packaged, does exactly what it needs to do, so much choice as well
Never had a problem and have ordered multiple times now
Enjoy
May 11, 2026
Unprompted review
Reply from HempElf
Hi Danny,
Thank you very much for your wonderful feedback and for your continued loyalty to Hemp Elf. We are delighted to hear that your order arrived promptly and that you were pleased with the quality of our hemp, as well as the care taken with its packaging.
It is especially encouraging to know that our wide product selection continues to meet your needs, and that your experiences with us have remained consistently positive across multiple orders. Your continued support and trust in our service are sincerely appreciated.
We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Hempelf hydro apple
Hempelf hydro apple. What a strain. Terps are amazing and tastes fantastic. I got a great deal at £3 per gram so i was please with that. The service was very quick and i was kept up to daye the whole time.
The effects are smooth and chilled but energizing. Lovely daytime product to keep me motivated. Thank tou
May 11, 2026
Unprompted review
Reply from HempElf
Hi Rochelle,
Thank you very much for your fantastic feedback. We are delighted to hear that you enjoyed the Hemp Elf Hydro Apple and that its terpene profile, flavour, and overall quality made such a positive impression.
It is especially pleasing to know that you were happy with the value of your purchase, along with our prompt service and regular order updates throughout the delivery process. We are also grateful for your detailed comments regarding your experience with the product.
Thank you once again for your kind support. We look forward to serving you again soon.
Kind regards,
The Helpful Hemp Elf
HempElf Lemon Berry Haze Review – £16 for 14g Budget CBD Flower
Just tried the Lemon Berry Haze from HempElf and honestly for £16 for 14g I was pretty impressed considering the price.
The smell straight out the bag was really citrusy and sweet with a slight earthy haze smell behind it. Taste was smooth through a dry herb vape and had that lemon flavour coming through properly, not too harsh either. The buds weren’t top shelf looking obviously because of the price, but still decent size with a good bit of moisture and not bone dry like some cheap CBD flower can be.
Effects wise it was relaxing without making me feel spaced out. Mainly just helped me chill in the evening and took the edge off stress without feeling heavy. Good daytime or evening smoke if you just want to unwind.
Customer service from HempElf was solid too. Delivery was quick, packaging was discreet, and everything arrived with no issues. For the price I genuinely can’t complain at all.
Overall I’d definitely buy Lemon Berry Haze from HempElf again if you’re after a budget CBD flower that still has decent flavour and relaxing effects for cheap.
May 8, 2026
Unprompted review
Reply from HempElf
Hi Callum,
Thank you very much for taking the time to leave such a detailed and thoughtful review of our Lemon Berry Haze. We are delighted to hear that you were so pleased with the quality and overall experience, particularly at such excellent value.
It is wonderful to know that you enjoyed the citrusy aroma, smooth flavour through your dry herb vape, and the well-balanced condition of the flower. We appreciate your honest comments regarding the appearance, and we are very pleased to hear that the flavour, moisture, and overall quality still exceeded your expectations for a budget-friendly option.
We are also grateful to hear that you found it relaxing and enjoyable for unwinding without feeling overly heavy, as well as suitable for both daytime and evening use.
Thank you as well for your kind words about our customer service, discreet packaging, and prompt delivery. Providing a reliable and professional experience from start to finish is something we take great pride in.
Your recommendation and continued support mean a great deal to us, and we are thrilled to hear that Lemon Berry Haze has earned a place on your repeat order list.
Kind regards,
The Helpful Hemp Elf
My experience was great
My experience was great! Fast delivery and great products! Happy with everything! I Have an issue with one product so, emailed Hempelf, they replied within a day apologising and asking for me to send a video of issue - I am still yet to send video over so, will update with final outcome. Apart from that, everything is good, website, descriptions, service and products.
Update:
Hempelf have responded to this review here stating that they are awaiting my video which is a bit confusing to me as I sent the video soon after leaving my original review and I received a reply back saying that they can’t see what the problem is from the video and that I should send the product back so that can’t inspect it - my reply back to them was that the issue was clear to see (problem being that the coil on vaporiser stopped heating up after a couple of times of use) I clearly demonstrated this issue by turning it on and changing the settings etc… I also said that whatever I’m more than happy to send vaporiser as requested (even though it’s an inconvenience to have to trek to the post office etc)- (they should’ve just asked me to send it back from the beginning, instead of asking for a video if that was going to be their response) anyhoo they then replied back saying that once received they will inspect and once issue is resolved they will send me another and refund my postage (I have to send proof of postage spent)… I will not be wanting the same product and will be requesting a refund as do not have faith in it for the simple fact that it stopped heating so soon after purchase. Also, do not have the time to be going through the inconvenience of having to do this all over again!!!
The reply left by them on this platform has left a bit of a sour taste because I don’t understand why you would say that you still haven’t received my video when I have clearly done so and have been in communication with you regarding the video and issue etc.. 24hrs prior to you leaving this response on here.
Also, the tier that I have reached with the company intiles me to a free reward but when placing another order with them during the weekend , I followed instructions and placed reward into basket and it showed the the offer was honered but once I went to check out and pay, it had been removed and they were trying to charge me for it - I refreshed the page several times and tried again and again but the reward code would not copy into basket.
Also, I am not a person that leaves reviews etc.. but because I was placing another large order and having had the issue with the vaporiser I wanted the discount that you receive for leaving a review.
And now I’m annoyed to read their response on here saying that they are still waiting for my video after clearly already receiving it from me and corresponding with me prior to them leaving response.
April 19, 2026
Unprompted review
Reply from HempElf
Hi Chill,
Thank you very much for your kind feedback. We are delighted to hear that you have been pleased with our products, fast delivery, website experience, and overall service.
We also truly appreciate your understanding regarding the issue with one of your products. Our team is always happy to help resolve any concerns as quickly as possible, and once we receive the video, we will be able to review the matter properly and work towards a suitable resolution for you.
As you have otherwise had such a positive experience with us, if you feel we have earned that final star, you may be able to update your review directly through the platform where it was originally left by locating your review and selecting the edit option.
Thank you again for your support, and we look forward to resolving the outstanding issue for you promptly.
Kind regards,
The Helpful Hemp Elf
Excellent service overall
Website is easy to navigate. Products are well photographed and described. Ordering process is straight forward and delivery is very speedy. Products sold are good quality.
April 10, 2026
Reply from HempElf
Hi Simon,
Thank you very much for your wonderful feedback. We are delighted to hear that you found our website easy to navigate and that our product photography and descriptions helped make your shopping experience clear and straightforward.
It is also greatly appreciated to hear that the ordering process was smooth, delivery was prompt, and that you are pleased with the quality of the products received. Providing a seamless experience alongside high-quality products is always our priority.
Thank you once again for your valued support, and we look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
My order from hemp elf 😉
Hi, I ordered from hemp elf sour diesel, milk shake, cookies & cream, limoncello & Mountain berry. My favourite out the lot is mountain berry & milkshake, they look, taste & smell the best 👌 I paid £10.50 for each of them which is 7g's, £1.50 a gram which was really a nice price. I ordered on the Thursday, it got shipped on the Monday because bank holiday & received it by Wednesday which was really nice & fast...
May 7, 2026
Unprompted review
Reply from HempElf
Hi Lee,
Thank you very much for taking the time to leave such a detailed review. We are delighted to hear that you had such a positive experience with your recent order and that you enjoyed trying a variety of our flowers.
It is wonderful to know that Mountain Berry and Milkshake stood out as your favourites for their appearance, aroma, and flavour, and that you felt they offered excellent value for money. We always aim to provide quality products at fair prices, so your feedback is greatly appreciated.
We are also very pleased to hear that your order arrived promptly, especially around the bank holiday period, and that the delivery experience met your expectations. Providing a smooth and reliable service is something we take great pride in.
Thank you once again for your valued support and kind recommendation. We look forward to welcoming you back for another order in the near future.
Kind regards,
The Helpful Hemp Elf
Reply from HempElf
Hi Lee,
Thank you very much for your kind feedback. We are delighted to hear that you are pleased with the product quality and that your order arrived within a good delivery timeframe.
Providing quality products alongside a fast and reliable service is always our priority, so it is greatly appreciated to hear that your experience met expectations.
Thank you once again for your valued support, and we look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Excellent quality and delivery times
Excellent quality and delivery times, very satisfied.
May 2, 2026
Unprompted review
Reply from HempElf
Hi Billy,
Thank you very much for your kind feedback. We are delighted to hear that you are very satisfied with both the quality of our products and the delivery service provided. Ensuring a dependable and efficient experience for our customers is extremely important to us, and your comments are greatly appreciated.
We truly value your support and look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
This so delicous smoke before bed time.
This so delicous smoke before bed time.
LIMON-CELLO
May 7, 2026
Unprompted review
Reply from HempElf
Hi Caspersky,
Thank you for sharing your feedback with us. We are delighted to hear that you are enjoying the LIMON-CELLO and that it has become such a pleasant part of your evening routine. It is wonderful to know that you found the flavour so enjoyable and satisfying.
We truly appreciate your support and look forward to providing you with more products you can continue to enjoy.
Kind regards,
The Helpful Hemp Elf
I am really happy with my first order…
I am really happy with my first order of Supreme Hash 50% CBD, very good quality, smells and taste amazing. Very good results when mixed in a smoothy and also great to smoke.
April 22, 2026
Unprompted review
Reply from HempElf
Hi Ludovic,
Thank you very much for taking the time to share your experience with your first order of the Supreme Hash 50% CBD. We are delighted to hear that you are so pleased with the quality, aroma, and taste of the product. It is especially rewarding to know that you have enjoyed such positive results both when adding it to a smoothie and when smoking it.
Your satisfaction means a great deal to us, and we truly appreciate your support. We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Reply from HempElf
Hi Patsy,
Thank you very much for your wonderful feedback. We are delighted to hear that you are enjoying the CBD and especially loving the grape flavour. It is always rewarding to know that our products are providing such a positive experience for our customers.
We truly appreciate your support and are pleased to hear that you will be returning for more. We look forward to serving you again soon.
Kind regards,
The Helpful Hemp Elf
Grape cbd
Thoroughly enjoying the grape cbd it’s the best I’ve tried in ages
May 6, 2026
Unprompted review
Reply from HempElf
Hi Brogan,
Thank you very much for your fantastic feedback. We are delighted to hear that you are thoroughly enjoying the grape CBD and that it is the best you have tried in such a long time. Comments like yours mean a great deal to us and reflect the care we put into providing high-quality products for our customers.
We truly appreciate your support and look forward to supplying you with more of your favourites in the future.
Kind regards,
The Helpful Hemp Elf
Great service with top quality products
HempElf.com provide a consistently high quality service across the board.
Delivery is clearly communicated with tracking provided via Royal Mail.
Customer services are quick to respond and helpful.
Products sold are great quality. I would highly recommend purchasing from HempElf.com
May 2, 2026
Unprompted review
Reply from HempElf
Hi Simon,
Thank you very much for your thoughtful and detailed feedback. We are delighted to hear that you have consistently experienced a high-quality service with us across every aspect of your orders. It is wonderful to know that our delivery communication, Royal Mail tracking updates, and responsive customer service have all contributed to a positive experience for you.
We are also very pleased that you are enjoying the quality of our products and truly appreciate your recommendation. Your continued support means a great deal to us, and we look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Fantastic products and brilliant customer service. 5 stars.
Excellent products, can highly recommend.
Excellent service, quick delivery and always excellent communication.
Free postage when purchases over £60 which is a bonus.
May 1, 2026
Unprompted review
Reply from HempElf
Hi Paul,
Thank you very much for your generous and encouraging review. We are delighted to learn that you are so pleased with both the quality of our products and the standard of service you have received. It is especially gratifying to know that our prompt delivery and consistent communication have met your expectations.
We are also pleased that you appreciate our free postage offer on orders is actually for those over £50, and we hope it continues to add value to your experience with us.
Your recommendation is sincerely appreciated, and we look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Reply from HempElf
Hi Customer,
Thank you very much for your kind review. We are delighted to hear that you are pleased with the quality of our products and the care taken in packaging your order. Ensuring that every item arrives in excellent condition is of great importance to us.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Fantastic Quality CBD Flower
The quality of the CBD flower from HempElf is superior to anything I have got from any other store. I have been ordering from HempElf for the past few years with no problems at all.
May 2, 2026
Unprompted review
Reply from HempElf
Hi R,
Thank you for your continued loyalty and for sharing such generous feedback. We are truly pleased to hear that you regard the quality of our CBD flower so highly, and that your experiences with us over the years have been consistently positive.
Your trust and ongoing support mean a great deal to us, and we are delighted to have maintained the standards you expect.
We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Excellent quality
Hard to find CBD Flower available by the ounce. Incredible £1/gram deals and very low shipping. Items arrived from France within 3-4 days by Royal Mail. Fully tracked postage.
April 1, 2026
Unprompted review
Reply from HempElf
Hi Julia,
Thank you for your detailed and thoughtful feedback. We are delighted to hear that you appreciated the availability of CBD flower in larger quantities, as well as the value offered through our pricing. It is equally pleasing to know that the delivery process met your expectations, with prompt arrival and fully tracked postage providing reassurance throughout.
Your support is sincerely valued, and we are grateful for your recognition of both our products and service.
We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Great flower great prices very speedy…
Great flower great prices very speedy delivery 🚚 📦 the best around by far!
April 30, 2026
Unprompted review
Reply from HempElf
Hi L,
Thank you for your generous feedback. We are delighted to hear that you are pleased with the quality of our CBD flower, our pricing, and the speed of our delivery service.
Your strong recommendation is sincerely appreciated, and it is most rewarding to know that your experience reflects the standards we strive to uphold.
We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Very quick very easy great products
April 10, 2026
Reply from HempElf
Hi Mark,
Thank you for your kind feedback. We are delighted to hear that you found the ordering process straightforward, the delivery prompt, and the products to your satisfaction.
Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
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