HENDERSON AIRPORT RESIDENCE, Negombo, Sri Lanka
I would NOT have stayed here had I seen beforehand, the manner of the RESPONSES (blatant made-up untruths) which the proprietor, ALANKA HENDERSON (avoid him) of HENDERSON AIRPORT RESIDENCE, Negombo, gives to any Guest who DARES mention even a slight negative in their review. He accepts criticism ungraciously & is indignant in his Responses & NOW I know he uses SLANDEROUS LIES. ..(no doubt in the hope that any 'bad' review is removed by the guest). We checked out on 31st July 2018. HAVE IN MIND, as you read on, that we have had NO CONTACT WHATSOEVER since that date with this place. BUT, Mr HENDERSON claims his first few words of his response to 1 of my reviews(that is as much as I have read...wisely, I'm told). If his words start like that, it is all tok obvious tgat his RESPONSE TO MINE & OTHER GUESTS will contain Blatant Liez too. My Reviews rate the place in the poor/terrible sections (TripAdvisor & booking.com) & were aired mid August 2018 & have the word 'Homestay' in the title. Both reviews are the same & honest.
NOW, have a look at other RESPONSES. READ a selection of his Long RESPONSES to Guest Reviews to understand why there are not more BAD REVIEWS ..(guests are scared of getting his likely intimidating feedback). My husband had made the booking & nearly always reviews, he feels it important. He discovered that Mr Henderson is as bad in person as he is when you read how outrageously RUDE he is to any guest who braves mentioning a negative. I have also read reviews, where he comments rudely on a guest's Race. I REFUSE TO REMOVE MY REVIEWS. I DO NOT SEE WHY I AS A GUEST SHOULD BE PROVOKED/INTIMIDATED. No doubt many guests HAVE removed their bad reviews BECAUSE this also removes any Responses. Hence, how this Unscrupulous dishonest man tries to bend the system, trying to leave himself with only good reviews. Like me you may also see reviews where he has Threatened the guest if they didn't give a good review (good that these guests allowed their review to remain aired)..this is for you.