HEDRIX Reviews 490

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

Very good quality of all apparels available on their store. Better than other popular clothing company.

Rated 5 out of 5 stars

Excellent service and super fast shipping! I was impressed with how quickly my order arrived and how smoothly everything was handled. The store kept me updated every step of the way, and the products... See more

Company replied

Rated 5 out of 5 stars

Great quality of swetshirt, attention paid to every detail, comfortable for every day use, made of good materials. Im really glad with this purchase

Rated 1 out of 5 stars

I purchased Hedrix T-shirts 2 years ago, and back then, the quality was truly premium. Based on that experience, I ordered again, but what arrived this time is vastly different. Instead of the promi... See more

Company details

  1. Men's Clothing Store

Written by the company

𝗛𝗘𝗗𝗥𝗜𝗫 is a global 🌍premium men fashion brand that redefines urban fashion with bold innovation and a distinctive vision. Designed for those who dare to stand out, we blend cutting-edge design, premium quality, and a flawless fit to create pieces that embody self-expression and individuality. Our collections inject fresh energy into men fashion, resonating across 𝗨𝗦𝗔 𝗮𝗻𝗱 𝗘𝘂𝗿𝗼𝗽𝗲 ‎‎(𝗗𝗲𝗻𝗺𝗮𝗿𝗸, 𝗣𝗼𝗹𝗮𝗻𝗱, 𝗖𝘇𝗲𝗰𝗵 𝗥𝗲𝗽𝘂𝗯𝗹𝗶𝗰, 𝗜𝘁𝗮𝗹𝘆, 𝗦𝗽𝗮𝗶𝗻, 𝗦𝘄𝗲𝗱𝗲𝗻, 𝗥𝗼𝗺𝗮𝗻𝗶𝗮).‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ Beyond fashion, 𝗛𝗘𝗗𝗥𝗜𝗫 is driven by a commitment to sustainability — we are a zero-waste company🌱, ensuring every garment is crafted with purpose and responsibility. Whether you're pushing boundaries in everyday life, HEDRIX delivers effortless style, superior comfort, and an attitude that sets you apart 😎.‎


Contact info

3.7

Average

TrustScore 3.5 out of 5

490 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Order delayed 2 weeks

The order placed on Dec 14th still had the status "in preparation" on Dec 24th and no information from customer service. Very poor service and because I ordered few items, some of my family members were left with no Xmas gifts. Not recommended

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Huge disappointment, quality has dropped significantly

I purchased Hedrix T-shirts 2 years ago, and back then, the quality was truly premium. Based on that experience, I ordered again, but what arrived this time is vastly different.
Instead of the promised "heavyweight cotton," I received a see-through shirt made of very ordinary, thin material. Furthermore, the product description does not match reality – they claim the shirt has a printed label (tagless), but it actually has a standard physical tag on the neck.
It feels like cheap promotional merchandise that is just pretending to be a premium brand. If you are expecting the same quality as before, you will be disappointed. I do not recommend it.

December 24, 2025
Unprompted review
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Rated 1 out of 5 stars

I received my order and want to return…

I received my order and want to return one item
I sent 3 emails to hello hedrix us and I’m getting automatic reply every time without any return instructions just an automatic reply

August 3, 2025
Unprompted review
HEDRIX logo

Reply from HEDRIX

Thank you for your feedback, and we’re truly sorry for any confusion caused.
Please rest assured that our emails are not automated. We personally reviewed your request and sent you our first email with the return information. We then re-sent the same email so you would have all the answers to the questions you had asked in one place.

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Rated 5 out of 5 stars

Thanks Hedrix!

Hedrix has proven to be an excellent supplier: having ordered 3 t-shirts I received the mystery-shirt as a gift as promised, but in a different size than the one requested. Well, I just had to report the problem and they immediately sent me another t-shirt in the requested size, leaving me the other one as a gift as well. These are also well-made garments, of excellent quality, which I recommend to everyone. Thanks Hedrix!

July 1, 2025
Unprompted review
Rated 4 out of 5 stars

Very good products

Very good products, but need to improve customer service as communication is delayed. In general everything ok, package material, product design etc. but need to hire maybe more people just to reply to emails.

May 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Exactly like the picture


Exactly like the picture, fits perfectly 🩷 It's great for the fall, winter, spring and late summer night season. Super comfortable and the material is really amazing. Color is beautiful. I purchased the pink and came back for ecru and would like every colour.
Definitely new favourite hoodie brand.

March 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Great quality hoodie with an amazing

Great quality hoodie with an amazing! The fabric feels soft and durable, and the color options are fantastic. I'm really happy with my purchase and would definitely recommend it!

February 27, 2025
Unprompted review
HEDRIX logo

Reply from HEDRIX

Thanks for your awesome review! We appreciate you!

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