Heroxhost Reviews 

56
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Reseller hosting setup was straightforward, branded my client package perfectly. WHM worked flawlessly from day one. Support helped with billing tweaks fast great value for scaling up

Company replied

Rated 5 out of 5 stars

what I appreciate most about Heroxhost is that renewal pricing matched what i saw when i first signed up. No surprise jump or complicated add-ons on the invoice. Performance has stayed consistent and... See more

Company replied

Rated 2 out of 5 stars

Taken their web hosting service for last 2 months and seems lot of issues with there server (lot of downtime), IP block issues etc. Also looks like it is one man army and do not have a full fledged su... See more

Company replied

Rated 5 out of 5 stars

They deliver exceptional service for my website. I had bought their Indian Servers and really my sales boost up due to very faster loading speed. I got increase in 30% revenue. Highly recommend. B... See more

Company replied

Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. DNS Provider
  4. Email Service Provider
  5. Web designer

Written by the company

Founded in 2020, HeroXhost is one of India’s most trusted web hosting companies, empowering over 10,000+ website owners. We specialize in Shared Hosting, VPS, Dedicated Servers, and Domain Solutions, delivering enterprise-level performance at affordable prices. Our mission is simple — to make hosting fast, secure, and effortless for everyone, from beginners to growing businesses. We believe in quality over quantity, real human support, and perfection in everything we do. With 24/7 expert support, 99.9% uptime, and servers powered by LiteSpeed & NGINX , HeroXhost ensures your online presence stays stable and lightning-fast. Join thousands of happy customers who trust HeroXhost to power their online journey. HeroXhost — Hosting Made Simple, Powerful, and Reliable.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

56 reviews

5-star
4-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(56)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Backup magic saved my data

Hard drive glitch hit, but Heroxhost's daily backups restored my forum in 45 minutes flat. No ransom scares or downtime losses. Local servers mean quick syncs for my Delhi traffic too.

January 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Value for money hosting

Signed up for their shared plan just to try, but I'm genuinely impressed. Fast site load, free SSL, and zero downtime till now. Easily one of the best options for beginners.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for small e- commerce

Hosting my small store on Heroxhost- checkout pages run fast, and daily backups give peace of mind. Migration from my old host was smooth, done in a few hours. Great pick for startups.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

SaaS launch ready

Node.js one click and auto scalling kept my beta stable during user floods. Delhi servers mean zero latency issue. Cost stays low as I grow.

October 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Student friendly starter plan

starter plan juggles my uni project with unlimited emails and subdomains. DNS fix came via ticket same day. Budget hero for cash strapped learners.

December 8, 2025
Unprompted review
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Reply from Heroxhost

Thank you for taking the time to share your experience. We truly appreciate your kind words and support. Feedback like this motivates our team to keep delivering reliable and high-quality service.

Rated 5 out of 5 stars

Easy reseller for freelances

Reseller hosting setup was straightforward, branded my client package perfectly. WHM worked flawlessly from day one. Support helped with billing tweaks fast great value for scaling up

November 22, 2025
Unprompted review
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Reply from Heroxhost

Thank you for taking the time to share your experience. We truly appreciate your kind words and support. Feedback like this motivates our team to keep delivering reliable and high-quality service.

Rated 5 out of 5 stars

clear pricing and no renewal shock

what I appreciate most about Heroxhost is that renewal pricing matched what i saw when i first signed up. No surprise jump or complicated add-ons on the invoice. Performance has stayed consistent and that transparency makes it easy to stick with them long term

November 8, 2025
Unprompted review
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Reply from Heroxhost

Thank you so much for your positive review. We’re glad to hear you had a good experience with us. Your support means a lot and helps us continue improving our services every day.

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Rated 1 out of 5 stars

Worst service provider one can think of

I've been using their services for the past two years, and my experience has been incredibly disappointing. It’s hard to believe that a company, which feels like it operates with just one person—since I've only ever interacted with one individual—can receive such high ratings despite their terrible support. I've experienced poor treatment as a customer, so much so that I had no choice but to switch to another service provider halfway through my contract.

October 25, 2025
Unprompted review
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Reply from Heroxhost

Hello,

I want to personally apologize that your experience with us over the past two years ended this way. It is incredibly disappointing to hear that you felt poorly treated, and I am genuinely sorry that your frustrations reached a point where you felt forced to migrate your services mid-contract.

I also want to address your concern regarding our operations. Over the last couple of years, we have grown significantly. While our ticketing system may have routed you to a single, dedicated support engineer to maintain a consistent point of contact, we do operate with specialized, in-house teams across technical support and customer success. However, it is clear from your review that our service delivery completely missed the mark during your interactions.

The high ratings we receive are something we work hard for, and it is a failure on our end when a long-term user does not experience that same standard of excellence.

I am pulling your past ticket history to review exactly where the breakdowns in our communication and technical assistance occurred. Even though you have already transitioned to a new provider, I would appreciate the opportunity to speak with you to make things right regarding the remainder of your contract.

Please reach out to me directly at support@heroxhost.com.

Sincerely,

Rated 5 out of 5 stars

Excellent hosting and outstanding support.

I've had a great experience with Heroxhost. Their services are really affordable and user-friendly. Also their support team are quick to respond and professional. I'm very satisfied with the heroxhost team and highly recommend heroxhost to anyone looking for quality hosting.

September 4, 2025
Unprompted review
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Reply from Heroxhost

Hello,
Thanks for your valuable feedback.

Rated 5 out of 5 stars

Very good hosting service

Very good hosting service. They help me in shifting my website to their server very easily and fast.

May 25, 2024
Unprompted review
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Reply from Heroxhost

Thanks for choosing heroxhost as your web hosting provider company.

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Rated 5 out of 5 stars

I have been using HeroXhost since 2020…

I have been using HeroXhost since 2020 4 years now and I can say they are the best, fast servers and great customer Care support. I would recommend anyone to work with them

March 28, 2024
Unprompted review
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Reply from Heroxhost

Hello Emmanuel,
Thanks for trusting us as your partner in web hosting.
Thanks & Regards

Rated 5 out of 5 stars

They're one of the best hosting…

They're one of the best hosting provider i found. Affordable and also there support team is very humble and supportive

March 16, 2023
Unprompted review
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Reply from Heroxhost

Hello,
Thanks for you valuable feedback.
Thanks

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Rated 5 out of 5 stars

The best web hosting company in India

The best web hosting company in India. Thanks for your services. You deserve this rating.

March 14, 2023
Unprompted review
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Reply from Heroxhost

Hello Deepak,
Thanks for you valuable feedback. it give us motivation to improve everyday.
Thanks

Rated 5 out of 5 stars

Amazing Services by them.

Amazing Services by them.
HEROXHOST is the best service provider in various IT services.
Keep it up 👍

December 28, 2023
Unprompted review
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Reply from Heroxhost

Hello Mohit,
Thanks for being our valuable customer !
Thanks

Rated 5 out of 5 stars

From Hostinger to Heroxhost. success!

Using Shared Web hosting service for my clients for the last 4 years. I've shifted from Hostinger to Heroxhost and never regret my decision. Heroxhost is the Best Hosting Company with Affordable Prices.

March 9, 2024
Unprompted review
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Reply from Heroxhost

Thanks for choosing Heroxhost for your online presence.

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