Amazing team! Kept in contact with me through the whole process and were very encouraging. Fair price and good training on the practical driving!
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My partner enquired about driver training. The man on the phone was very pushy and just wanted to take payment and became rude when he was told he went with another company. Pushy salesman Just want... See more
Company replied
A+ Experience- highly recommend. I was allocated in the Isle of Sheppey with an amazing driving instructor called Dave- hats down. Couldn’t have asked for a better instructor honestly, passed in on... See more
Company replied
Recently did my hgv class 1 training with these. The help and communication I got from my personal contacts was always fantastic. Any questions I had were replied to by text usually within minutes. Sp... See more
Company replied
Company details
Written by the company
Providers of Low Cost, High Quality HGV Training across the UK. Exclusive partnership with Manpower Recruitment offering job opportunities to newly qualified HGV Drivers. Now spread the cost of training over a period of 5 years. Call Now for more details!
Contact info
HGVT LTD, Alpha House, Regis Road, , NW5 3EW, London, United Kingdom
- 0333 060 6441
- info@hgvt.co.uk
- www.hgvt.co.uk
4.4
Excellent
231 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Amazing team
Amazing team! Kept in contact with me through the whole process and were very encouraging. Fair price and good training on the practical driving!
September 16, 2026
Unprompted review
Hgv driver training
My partner enquired about driver training. The man on the phone was very pushy and just wanted to take payment and became rude when he was told he went with another company. Pushy salesman Just wanting payment and a rude attitude isn't the way to get business. Glad he went with another company.
July 1, 2026
Unprompted review
Reply from HGVT
Thank you for taking the time to leave your feedback. We're very sorry to hear about your partner's experience.
This isn't the standard of service we expect from our team. Our advisers are trained to understand each customer's individual needs, explain the available options, and help them choose the training package that's right for them. We pride ourselves on providing helpful, professional advice, so it's concerning to hear that this wasn't your partner's experience.
We've sent you a request for a few more details so we can investigate what happened. This will help us address any issues with the adviser involved and make sure this doesn't happen again.
Thank you again for bringing this to our attention, and we hope to have the opportunity to learn more.
I recently passed my LGV practical test…
I recently passed my LGV practical test and would like to thank my instructor, Gary, for the excellent training and support. Gary was patient, professional, and helped build my confidence throughout the course. Highly recommend this driving school to anyone looking to pass their LGV test.
— Lijo
May 20, 2026
Unprompted review
Reply from HGVT
Thank you, Lijo, for your kind review and congratulations on passing your LGV practical test!
We’re delighted to hear that Gary’s patience, professionalism, and support helped build your confidence throughout the course. We’ll be sure to pass on your feedback to him.
Wishing you all the best in your driving career, and thank you for recommending us!
Great place to go to good prices great…
Great place to go to good prices great help passed everything first time and got help in getting into the class 1 hgv jobs would recommend great company
April 21, 2026
Unprompted review
Reply from HGVT
Thank you for your great feedback. We’re pleased to hear you found our pricing competitive and our team helpful throughout your training. Congratulations on passing first time. That’s a real achievement.
It’s also excellent to know we could support you in progressing into Class 1 HGV work. We wish you every success in your driving career and appreciate your recommendation.
Completed full hgv class 2 training…
Completed full hgv class 2 training through HGVT , medical , theory , cpc and practical. Passed all first time 😀
Everything was booked for me and in a sensible way with full support all the way through. Worth the extra for the way was supported and everything handled .
Thanks guys
March 26, 2026
Unprompted review
Reply from HGVT
Thank you for the great feedback!
Huge congratulations on passing everything first time, that's a fantastic achievement. We’re really pleased the support and structured process made it a smooth experience.
All the best in your HGV career!
Great team
Great team here who helped me when I had no idea what I was doing. I’d have been lost without Jorge and the rest of the team. School they sent me to was great. No regrets going with them.
March 27, 2026
Unprompted review
Reply from HGVT
Thank you for your kind words. We’re really pleased to hear that Jorge and the team were able to support you and make the process straightforward. It’s great to know you had a positive experience with the school as well. We appreciate your trust in us and wish you all the best moving forward.
It was amazing experience to get…
It was amazing experience to get training from best instructors ,they will make sure you get all the lessons and driving safely
March 18, 2026
Unprompted review
Reply from HGVT
Thank you for your feedback. We’re delighted to hear you had such a positive experience with our instructors.
Our team works hard to ensure every learner fully understands each lesson and feels confident driving safely, so it’s great to know this made a difference for you.
We appreciate your kind words and wish you all the best on your driving journey.
From the first call everything it was…
From the first call everything it was explained to me in detail. The access to the platform was very quick and whenever I have faced difficulties and I emailed or got in touch via what's app to ask for guidance, you guys were there for me, giving advice on how to proceed, and, most importantly without feeling judged.
Thank you for that!
In conclusion, I feel suppprted and safe to ask for guidance when I get stuck. Your effort is greatly apreciated. 🫶
February 19, 2026
Unprompted review
Reply from HGVT
Thank you so much for your kind words. We’re really pleased to hear that you felt supported from the very first call and that our team has been able to provide clear guidance whenever you needed it.
Creating a space where you feel comfortable asking questions without judgement is something we care deeply about, so it’s great to know that came across in your experience.
We truly appreciate your feedback and are always here to support you whenever you need us.
A+ Experience- highly recommend.
A+ Experience- highly recommend.
I was allocated in the Isle of Sheppey with an amazing driving instructor called Dave- hats down.
Couldn’t have asked for a better instructor honestly, passed in one go with very small minor.
HGVT took care of me and booked everything efficiently and if I had any questions they were answered right away- thank you.
March 6, 2026
Unprompted review
Reply from HGVT
Thank you for the A+ review and recommendation!
We're delighted to hear you had such a positive experience and that everything ran smoothly throughout your training. Passing first time with only a small minor is a fantastic achievement! Well done!
We'll be sure to pass your kind words on to Dave as well. It's great to hear he made such a positive impact during your training.
Thank you for choosing HGVT and we wish you every success in your new driving career!
Amazing training
Finished my traininh with them last week.
The team at HGVT were great and supported me at every stage.
The school i went to were brilliant. The instructor was friendly and experienced and made the training such an enjoyable experience.
I was so nervous when i started but everyone i spoke to was an expert and it was so worth paying to have that support throughout
March 6, 2026
Unprompted review
Reply from HGVT
Thank you for the fantastic review! We're really pleased to hear that you had such a positive experience from start to finish.
It's great to know our team were able to support you throughout the process and help put those early nerves at ease. We'll also be sure to pass your kind words on to the training school and instructor. They'll be delighted to hear how much you enjoyed the experience.
Congratulations again on completing your training, and we wish you every success in the next step of your driving career!
Fantastic team
Fantastic team
Used this company to book my HGV
They was nothing but helpful never let me down
Always calling for progress reports
February 13, 2026
Unprompted review
Reply from HGVT
Thank you for your fantastic feedback.
We are delighted to hear that you were happy with the support you received while booking your HGV. Our team works hard to provide clear communication and regular progress updates, so it is great to know this made a difference.
We appreciate you choosing us and wish you every success with your HGV journey. If you need any further support, we are always here to help.
Great team
Great team, friendly and professional. Special tanks to Garry my mentor who instruct me to be very precised and professional. Thank you very much you all.
February 3, 2026
Unprompted review
Reply from HGVT
Thank you so much for your kind review! We’re really pleased to hear you found the team friendly and professional. We will pass along your feedback to Garry, as I'm sure he will be pleased to know he had such a positive impact. Best of luck with all your future driving.
Terrible
Terrible. They take days to respond. They are very expensive. I had problems passing my hazard perception. Took me 7 goes at it. £50 to book another test. I complained to my course provider and he didn’t care. I found out that I could book my own hazard perception tests and it would only cost me £11! Why didn’t someone say this too me? I paid for 5 appointments thought these at £50. Also they were vey confident that they would be able to get me a job once I passed my practical test. Well I passed first time. I had to chase them up and ask them to help me get a job. They sent me one number. One number. I called that place left my details and I they still haven’t called me back. Honestly do not bother with this. Terrible from day 1.
May 3, 2025
Unprompted review
Reply from HGVT
We have reached out to request further information so our customer service team can try to resolve the issues raised. However, we have not received a response, which is disappointing, as most genuine customers benefit greatly from the support our team is able to provide.
We are sorry to hear that you were unhappy with your experience. In relation to hazard perception re-tests, our pricing reflects more than just the test booking itself. The fee includes continued access to our training software, ongoing learning support, and assistance with the booking process to help learners prepare properly and improve their chances of passing.
You were always welcome to book directly with the DVSA if you preferred. However, that would have required independent research and choosing an alternative route. As a company, we provide and charge for the services we offer, rather than external products or services.
We also apologise that the post-test recruitment process did not run as smoothly as expected. The contact details provided are for our recruitment partner, Manpower. We have an exclusive support agreement with them, meaning only our learners receive an automatic referral and dedicated assistance in accessing the thousands of driving roles they have available. While we offer guaranteed support in the recruitment process, we cannot guarantee employment, as final hiring decisions always rest with individual employers.
We would still welcome the opportunity to discuss your concerns properly and work towards a resolution if you are willing to provide the requested details to our customer service team.
Professional service and excellent
Professional service and excellent, quick responses to any inquiry I made.
January 22, 2026
Unprompted review
Reply from HGVT
Thank you for your kind feedback. We’re really pleased to hear you received a professional service and prompt responses to your enquiries. We appreciate you taking the time to share your experience and look forward to supporting you again in the future.
Poor customer service and booking process
Left an inquiry regarding starting driving training. The man on the phone was very abrupt sounded like a robot reading a script. Told me the price was above £3k and that there’s no finance options or other methods of payment. Expected me to fork out there and then for training like that’s possible. Didn’t even give me the time of day or offer any further recommendations or solutions. Just wished my luck and ended the phone. Not the initial experience I was hoping for! Considering “they are the best HGV training provider” in the UK - would have like a little help, information and support. If you wish to reach out again I am happy to talk hopefully to someone who can change this experience.
January 26, 2026
Unprompted review
Reply from HGVT
Thank you for taking the time to leave your feedback. We are genuinely sorry to hear that your initial experience did not meet your expectations. This is not the level of service or support we aim to provide, particularly to those considering starting their HGV training journey.
We appreciate you bringing this to our attention. We have reached out to you directly to gather some additional information so that we can fully investigate what happened. Our management team will review this as a priority and get back to you as soon as possible.
We take feedback like this very seriously and use it to improve our processes and customer experience. We would welcome the opportunity to speak with you again and ensure you receive the information, support, and guidance you were expecting.
Thank you again for raising this, and we hope to resolve it for you promptly.
Very professional team Kev and James…
Very professional team Kev and James was
Brilliant throughout helping me through my
Class 1 would recommend them to
Anyone
Thanks Phil
The crusty cob
January 21, 2026
Unprompted review
Reply from HGVT
Thank you for your kind review. We’re pleased to hear that Kev and James supported you so well throughout your Class 1 training. Congratulations on your achievement, and thank you for recommending us. It’s greatly appreciated. We wish you every success going forward.
Quick and easy as I never needed to…
Quick and easy as I never needed to contact them, they new when I passed all my modules and promptly arranged my tests, Meg training were also fantastic and easy to speak to, teachers were fantastic and made me feel at ease
January 15, 2026
Unprompted review
Reply from HGVT
Thank you for taking the time to leave such a positive review.
We’re delighted to hear that the process was quick and straightforward, and that everything was arranged promptly once you passed your modules. It’s also great to know that you had such a positive experience with Meg Training, from the supportive teaching to how comfortable and at ease they made you feel.
Your feedback means a great deal to us and to the instructors involved. We wish you every success going forward and thank you again for choosing us.
Use this company if you have money to waste or look stupid.
My experience with HGVT and the Sunderland LGV Training Centre was extremely disappointing.
Despite seeing somewhat positive reviews from others, my own training felt hostile and unprofessional from the very beginning. The instructor’s attitude made it very difficult to learn. He rarely made eye contact, often came across as rude or dismissive, and his tone was frequently aggressive. This created an uncomfortable atmosphere where I felt afraid to ask questions because I didn’t know how he would react.
When I did ask for clarification, the responses were unhelpful or brushed off with comments like “you didn’t listen the first time.” Instead of offering guidance or support, the instructor seemed impatient and more focused on getting the session over with than actually teaching. Throughout the training, it felt like he was simply in a hurry to finish his shift.
On the final day, I raised my concerns directly with him. He had little to say in response, but shortly afterward my test was cancelled and I was told I needed an additional 16 hours of training because I “wasn’t ready.” After the negative experience I’d already had, this felt incredibly unfair and left me feeling as though I’d wasted my hard-earned money. When I contacted HGVT about it, I was told they couldn’t do anything.
Overall, the training environment did not feel supportive or professional, and it made it difficult to learn or stay motivated. I genuinely hope the company takes steps to ensure instructors treat learners with respect and provide the guidance people are paying for.
November 26, 2025
Unprompted review
Reply from HGVT
Thank you for taking the time to share your feedback. We are sorry to hear that you were unhappy with your training experience.
After your training had concluded, the concerns you raised as part of your complaint were fully reviewed and investigated. Following this process, we found no evidence to substantiate the claims made and no grounds on which to take further action. Our instructors are fully qualified, experienced professionals, and our training centres are audited regularly to ensure consistently high standards. We also continue to receive a significant volume of positive feedback regarding both the instructor and the training centre.
We recognise that different teaching styles do not suit every learner. For this reason, we have a dedicated team of training coordinators who are available throughout the training period to support learners, address concerns, and resolve any issues at an early stage. Where concerns are raised promptly, we are able to intervene, speak with instructors about adjusting their approach, or arrange an alternative trainer if appropriate. Unfortunately, no concerns were brought to our attention during your training, which limited our ability to provide support at the time.
While we acknowledge your dissatisfaction, we remain confident that the training delivered was professional, fair, and in line with our standards.
Hassle free
Hassle free, training program spot on, always on hand if you needed assistance.
November 12, 2025
Unprompted review
Reply from HGVT
Thank you for your feedback. We are pleased to hear you found the training hassle-free and well supported. We wish you every success going forward.
My HGV training …
Everyone I had dealings with during my training were really helpful. All the training materials are excellent and easy to use. A step by step way to going from clueless to HGV 1 driver.
October 30, 2025
Unprompted review
Reply from HGVT
Thank you for your fantastic feedback! We’re so pleased to hear that our team was helpful throughout your training and that you found the materials clear and easy to use. It’s great to know our step-by-step approach helped you progress confidently to becoming an HGV 1 driver. Congratulations on your achievement, and thank you for choosing HGVT!
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