Hyperlite LED Reviews 

1,189
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 523 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, impressive brightness, and effective illumination that eliminates shadows. Many people find the lights easy to install and appreciate the straightforward user experience, often transforming their spaces with the new lighting. Reviewers also frequently highlight the fast and timely delivery service, ensuring products arrive quickly and well-packaged. However, some customers experienced issues with the ordering process, such as delays in shipping updates and difficulties getting timely responses from customer service. Additionally, a few reviewers reported receiving damaged products, incorrect items, or missing parts, and some found the return process challenging.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, brightness, and ease of... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the brightness and light output of the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of installation and setup... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Accurate detailed description on website to facilitate an educated comparison and decision. We would like to know the light spread for each light. That is, considering the ceiling heights, does the... See more

Company replied

Rated 5 out of 5 stars

Love the lights, they’re bright and were easy to install. The only complaint that I had was the protective sticker that needs to be removed. Any self respecting man that regularly grooms himself, will... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience. The lighting layout Hyperlite provided for my 40'x80' barn worked great. I used (12) 200watt high bay lights. No shadows, perfect amount of light.

Company replied

Rated 5 out of 5 stars

I've been using Hyperlite (5 of them) for several years and they are still burning brightly. I recently ordered several more so I will have them on hand if the ones I have operating now ever burn out... See more

Company replied


Company details

  1. #16 of 42 best companies in Lighting Store
  2. #5 of 7 best companies in Electrical Supply Store
  3. #6 of 11 best companies in Light Bulb Supplier
  4. #7 of 9 best companies in Lighting Consultant
  5. #6 of 10 best companies in Lighting Manufacturer
  6. #10 of 13 best companies in Lighting Wholesaler

About Hyperlite LED

Written by the company

Hyperlite is a factory-based distributor of LED lights , with over ten years' experience in developing, manufacturing and selling LED lights and LED appliance. We have won a good reputation as one of the best and largest LED lighting suppliers in America with high-quality products and good service.

Our goal is to be at the forefront of 21st-century LED lighting technology by dedicating to introducing higher quality, superbly designed LED lights to the American market.

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HIGH BAY LIGHTS
HEX GARAGE LIGHTS
DESIGN SERVICES
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4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

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Replied to 100% of negative reviews

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4.6

All reviews

(1,189)

500 reviews in the last 12 months

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Rated 1 out of 5 stars

You can improve by responding to email…

You can improve by responding to email and/or answering the phone. We ordered 277vac lighting and received 240vac. We purchased a set from another manufacturer and used them

July 22, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Dear Rick,

Thank you for your feedback, and we sincerely apologize for the frustration you've experienced. Not receiving replies to emails or having calls answered is unacceptable, and we take full responsibility for that failure.

Regarding the voltage issue: We understand you ordered 277VAC lighting but received 240VAC. While both are within the common North American commercial voltage range , we understand this was not what you ordered and caused inconvenience. We should have been available to clarify this and assist you.

If you're still interested in resolving this or if the lights did not work for your specific application, please contact us directly at service@hi-hyperlite.com with your order details, and a senior support manager will personally handle your case. We want to make this right and ensure future communication is prompt and accessible.

Sincerely,

The Hyperlite Team

Rated 2 out of 5 stars

I can no longer recommend Hyperlite

I can no longer recommend Hyperlite. they do not value their customers, I have been buying lights form my warehouses from them for years and I had to make a small return which they would not honer even with in the return window.

July 8, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Dear Miles,

Thank you for sharing your feedback. We are truly sorry to hear that after years of ordering from us for your warehouses, you've had an experience that has shaken your trust.

We strive to honor our return policy fully for all customers, especially those who have shown us such loyalty. It is certainly not our intention to make returns difficult. To help us understand what went wrong and to try and make this right, please kindly check email, a senior customer support will handle your cases.

A senior member of our customer service team will personally look into this and reach out to you directly to find a fair resolution. We value your business and want to ensure this is resolved properly.

Sincerely,

The Hyperlite Team

Rated 5 out of 5 stars

Scrolling signs

The signs we got for scrolling messages are great!

July 23, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Hi Jason,

Thank you for the great review! We're thrilled to hear that you're enjoying the scrolling signs and that they're working great for you.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

I have made several orders from…

I have made several orders from hyperlite and all of their products are great. Will continue to buy from them

July 21, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Hi Billy,

Thank you for the great review! We're thrilled to hear that you've made several orders with us and that all of our products have been great.

Your continued trust and loyalty mean the world to our team. We look forward to serving you again in the future!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

BRIGHT GARAGE

Lights arrived quickly and assembly was very easy. After we got them assembled the difference is dramatic. We only had a single 4 foot LED fixture in the garage. After installing the hexlights WOW I can know see to work on things without dragging another light out. My wife noticed the car wash she was using were leaving streaks in her vehicle. I highly recommend theses lights. The complements we have gotten from people are amazing!

July 31, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi Tom,

Thank you for sharing your experience! We're thrilled to hear that the lights arrived quickly, assembly was easy, and the difference in your garage is dramatic.

Going from a single 4-foot LED fixture to hexlights truly is a WOW moment—we love that you can now work without dragging out extra lights. It's also great that your wife and visitors have noticed the difference!

Thank you for the high recommendation. We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

Customer service was fast and efficient

My initial order was lost in shipping and I contacted customer service and they made quick work correcting the issue and getting my lights to me quickly. Acted fast and was easy to deal with. I would and will order again.

July 10, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi Amanda & Kelly,

Thank you for sharing your experience! We're sorry to hear that your initial order was lost in shipping, but we're very glad that our customer service team was able to act fast and get your lights to you quickly.

It's great to know that you found us easy to deal with and that you would order again. That's exactly the kind of trust we strive to earn.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

Great packaging and very easy install

Great packaging and very easy install! 10/10 recommend!

July 28, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi Melvin,

Thank you for the great review! We're thrilled to hear that you found the packaging excellent and installation very easy.

Your 10/10 recommendation means the world to our team. We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 4 out of 5 stars

Had a shipping issue and they took care…

Had a shipping issue and they took care of it and sent another. , product is good and pretty easy to use. Some colors are a little hard to see in the day if your close to it but from a distance they are clear and bright

June 27, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Hi Joseph,

Thank you for sharing your experience! We're glad to hear that our team was able to resolve the shipping issue quickly and get a replacement sent out.

It's also great to know that you find the product good and pretty easy to use. We appreciate your honest note about visibility in daylight—that's helpful feedback for us and for other customers considering the product.

We truly appreciate your business and your trust in Hyperlite!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

Bright lights

Bright lights. Work great!

June 29, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Hi Tyler,

Thank you for the great review! We're thrilled to hear that the lights are bright and working great for you.

We appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 4 out of 5 stars

So far

I haven’t gotten the hangable lights installed yet but very impressed with the wall lights. Fast shipping…Delivered within a week of ordering boxed by Amazon delivered by UPS…

July 1, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi Daniel,

Thank you for taking the time to share your experience so far! We're glad to hear that you're very impressed with the wall lights and that shipping was fast—delivered within a week.

We look forward to hearing how the hangable lights work out once you get them installed. If you have any questions during installation, our support team is here to help.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 1 out of 5 stars

it arrived damaged

it arrived damaged, the box has damage as well. i replied with pictures to an email asking for assistance and never got a reply. i have no other way of contact as you seem to keep that part very well disguised or hidden. this is the 3rd mirror i purchase and have not had this happen before.

July 20, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Dear Shane,

Thank you for bringing this to our attention, and we sincerely apologize for the damaged mirror and the lack of response to your email. This is not the experience we want for any customer, especially on your third purchase with us.

We have located your order (#69651) and are taking immediate action:

A senior support manager will reach out to you directly within 24 hours to arrange a replacement. We will ship a new one promptly.

We understand your frustration about not being able to easily contact us—we will make sure you have a direct point of contact in our follow-up.

Thank you for your patience and for bringing this to our attention.

Sincerely,

The Hyperlite Team

Rated 5 out of 5 stars

100 percent satisfqction!

Exactly as advertised! Probably better. Put them together, plugged them in and loved what they did. Put them over our stage area. Great addition! The Boulevard bar, Pasadena CA

July 12, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Hi Steve,

Thank you for the fantastic review! We're thrilled to hear that the lights exceeded your expectations and were exactly what you needed for the stage area at The Boulevard Bar in Pasadena.

"Probably better" is exactly what we love to hear—we're honored to be part of your space.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 4 out of 5 stars

Good Value

I installed Hyperlite's 11 Hex RGB kit in my garage and so far everything is working as intended. The light output is good but not enough for shop lighting, and the color change effects are really cool.

The only con worth to these lights is that my garage door openers no longer work due to the bluetooth signal interfering with the garage remotes.

July 12, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Dear David,

Thank you for sharing your feedback, and we sincerely apologize for the frustration you've experienced with your exchange request.

We understand how disappointing it is to feel that the return process is intentionally difficult. To clarify our policy: we do allow returns within 30 days of receipt, but the product must be unopened, unused, and in its original packaging to qualify for a full refund . If you have already opened and installed the 5-hex kits, they would no longer be eligible for return due to their condition affecting resale.

That said, we hear your concern about the "deceptive" experience, and we regret that our communication did not meet your expectations. We are committed to transparency and are reviewing how we communicate our policy to prevent similar misunderstandings.

A senior support manager will reach out to you within 24 hours to personally review your case and explore possible options. We value your business and hope to resolve this in a way that works for both sides.

Sincerely,

The Hyperlite Team

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. The lighting layout Hyperlite provided for my 40'x80' barn worked great. I used (12) 200watt high bay lights. No shadows, perfect amount of light.

June 25, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Hi Brett,

Thank you for sharing your experience! We're thrilled to hear that the lighting layout our team provided for your 40' x 80' barn worked great, and that 12 of our 200W high bay lights delivered no shadows with the perfect amount of light.

That's exactly the kind of result we aim for when designing custom layouts. We truly appreciate your trust in Hyperlite for such a significant project!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

Great light wish I had more

July 21, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi Jacob,

Thank you for the great review! "Great light wish I had more" is exactly what we love to hear—it means we did our job right.

We truly appreciate you choosing Hyperlite and look forward to helping you add more when you're ready.

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

buy from this company they stand behind…

buy from this company they stand behind their product they really honor their warranty

July 14, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi Tom,

Thank you for the great review and for your trust in Hyperlite! We're proud to stand behind our products and honor our warranty—it's what we believe in.

We truly appreciate you choosing us and for taking the time to share your experience.

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars
Hyperlite LED logo

Reply from Hyperlite LED

Hi Michael,

Thank you for the great review! We're thrilled to hear that you've consistently experienced prompt delivery with us.

We truly appreciate your continued trust in Hyperlite!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars
Hyperlite LED logo

Reply from Hyperlite LED

Hi Paul,

Thank you for the great review! We're thrilled to hear that you experienced easy ordering, fast shipping, and that you're happy with the lights.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

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