Holidayrisk Reviews 

They made it so easy, Sam was very enthusiastic and transparent. It does give you peace of mind.

Very good and professional Team

I gave Holiday risk a call as it kept coming up with an error doing it online and spoke to Shaun he was fantastic took me through everything with all my medical conditions and in less than 10 minutes i was covered, he was absolutely amazing can’t thank him enough. Would highly recommend holiday risk.

Names on the policy is wrong and they won't respond to my emails to fix it. Con artists!

It was very easy to follow the question on the form

Fantastic service over the phone 📱 the customer service lady was 5* service

So easy to insure yourself easy to understand

IWe tried to purchase this policy through a third party but after many attempts the payment failed . Tried going through the website holidayrisk and it went straight away and was so easy . Policy details arrived in seconds . The price is really good. All medical conditions are covered .

Great value insurance and covers everything for the year and easy to apply, just make sure you disclose all your health problems…

Very poor customer service.

I'm trying to make a small change to my medical declaration just before going on holiday. So far it has taken more than three days and I'm still waiting for a call back that was promised. My attempts have included an emails (address provided in welcome email) which have simply been ignored.

Good price but they delay payout of claim. Simple claim with all relevent medical information provided, still waiting. As prompt service when claiming is very important, Insurance is no good if it doesnt pay out. Will reconsider using them when due for renewal.

Holiday Risk not only beat most others on price but also have gone over and above when I made a claim, first one ever, whilst ill in Greece.
I rang them from abroad and they dealt with the matter in a very calm and experienced manner.
I really appreciate that when you contact them via telephone they answer within an acceptable time and very efficient, experienced and calm way.

Absolutely fantastic service and you actually get to speak to a human. I had a bad accident in June and my claim was sorted out in less than two weeks and the money was in my account. I've just called to renew and the lovely guy I spoke to looked at my medical screening and said because the injury was more than 4 months ago he would redo the quote and he saved me £12, doesn't sound much but in this day and age anything saved is a bonus. Would highly recommend.

Extremely quick service yesterday to update my policy to include my trip to Barbados

Shaun dealt with all my issues promptly to both our satisfaction

very easy to book through paying too much. very competative price and all confirmed through email immediately

I decided to stay on for a couple of extra days & phoned holidayrisk to extend the cover & was pleasantly surprised when they done So at no extra cost , what a nice surprise hence I decided to do this review as a thank you as I’ve never came across a company that has done that before.

Absolutely abysmal ! Took out an annual travel insurance policy, but my husband lost a hearing aid on a day out .We had paid over£2k for these hearing aids 3 years previously and was told under the policy that ‘ hearing aids and prescription eyewear are not covered in a baggage claim’. He was wearing them at the time they were not in our baggage! They take your money and wriggle out of paying any claims. Don’t bother taking out insurance with this company .

I took out a years insurance UK only
I was honest re all medical issues which obviously put the price up. I then got back to them to say that over 20 years ago I was told I am a Carrier of an hereditary disease. I do NOT have the condition and I have never received treatment for being a carrier.
My insurance was put up over £30. !!! I queried this in an email at a later date and was told it was correct. Must admit I was and am shocked .

Last week I decided to ask another Insurance Company how they would have responded to my position. This was their reply with questions they ask if any medical conditions are stated

1.Taken any prescribed medication or required medical treatment within the last two years?
2.Been a registered in or out-patient at a hospital, clinic, or GP surgery in the last two years?
3.Been advised of a terminal illness?
It is essential to disclose any conditions that fall under the above questions to ensure accurate coverage and avoid any potential issues during your policy period.
Its sounds like (the condition I told them about) would not trigger a yes to the above question so it would not need to be declared on the policy.

I think it is completely disgraceful that I was told I needed to pay for a condition
1. that I am only a carrier of and
2. That I not see a dr for and have received no treatment in the 24 years since told about it.

I feel cheated out of money which at my age I could use to better effect. It’s not even as if we are going out of the Country
I also fail to know why I have to have repatriation insurance in policy when only holiday in England