Hollow SocksReviews 

1,300
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,280 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the products, consistently describing them as outstanding, comfortable, and effective, especially the compression socks. Many people appreciate the quality, noting that the socks feel great, perform wonderfully, and are superior to other brands they have tried. The customer service is also frequently praised for being super, efficient, and helpful, with quick response times to inquiries and issues. However, some customers also noted issues with order fulfillment, including long waiting times for products, unfulfilled promotions, and incorrect items being sent. There were also occasional complaints about product durability, with some socks wearing out quickly or shrinking after washing, and difficulties with exchanges or refunds.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the comfort and... See more

Quality

Reviewers highlight positive aspects of quality, often praising the comfort, softness, and supportive nature... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some finding the ordering process easy and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing dissatisfaction... See more

Response time

Consumers find response times to be ambiguous, with some reviewers praising the quick and responsive customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The best part of the shopping experience was the gentleman who answered some questions that I had and was most helpful. I’m appreciative. The only negative about the experience was the fact that Hol... See more

Company replied

Rated 4 out of 5 stars

A truly outstanding product. I will NEVER purchase another pair of socks other than Hollow for the rest of my life! Only reason this is not 5-star is there is no one to communicate with to solve... See more

Company replied

Rated 5 out of 5 stars

Ordered Feb 18. Shipped Feb 19. Delivered Feb 23. Socks are suuuuper comfortable. Most socks just feel like some fabric slapped together with one end stitched and the other left open. These fe... See more

Company replied

Rated 5 out of 5 stars

Everything as advertised the alpaca socks are wonderful. They feel great. They perform wonderfully l first purchased the trades socks and felt the difference right away. I have been in electrical t... See more

Company replied


Company details

  1. #24 of 30 best companies in Outdoor Clothing and Equipment Shop
  2. #27 of 46 best companies in Activewear Store
  3. #190 of 297 best companies in Clothing Store
  4. #28 of 38 best companies in Outdoor Sports Store
  5. #27 of 39 best companies in Sportswear Store

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,300)

1,279 reviews in the last 12 months

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Rated 2 out of 5 stars

Bought the deal for compression socks

Bought the deal for compression socks, buy 3, get 3.
at the outset I found them comfortable and not too hot, relatively easy to put on. But was disappointed within 4-5 months. I interchangeably wore 5 of 6 pairs about 6 days/week. Washed and air dried as directed, however they all wore through at the ball of the foot with large holes, and despite proper care, they shrunk some and became somewhat more difficult to put on.
for the price paid, even with the promotion, I expected them to last longer, considering as mentioned that they were worn interchangeably. I personally will not consider reordering unless the company at least comes up with a reinforced heal.

May 20, 2026
Unprompted review
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Reply from Hollow Socks

Thank you for sharing your honest feedback with us. We are glad to hear that you initially found our compression socks comfortable, breathable, and easy to put on, but we are genuinely sorry that they did not hold up for the long haul.

Rotating five pairs under proper care (washing cold and air-drying) should definitely not result in large holes at the ball of the foot or restrictive shrinkage within 4 to 5 months. We expect our alpaca wool blend to stand up to regular wear much better than that. Your suggestion for a reinforced footbed is incredibly valuable, and we are passing this note directly to our product design team for future updates.

We want to make this right for you. Please reach out to us at support@hollowsocks.com with your order details so we can look into your account and provide a fair solution. Thank you for holding us to a higher standard.

– The Hollow Socks Team

Rated 2 out of 5 stars

Hollowsocks Boot Socks

Hollowsocks Boot Socks
I do a lot of walking and hiking so I purchased Hollow Socks boot socks to try them out. I’ve had them for about 6 weeks. I have wore the same pair about a third of that time.  At about 14 days (at ~7.2 miles a day which is ~100) and washing them as instructed. 
Socks Plus side - 
I find them comfortable - soft to wear, cushions shoe/boots well, and toe seam doesn’t rub
Socks feel like a medium weight boot sock
They do to a degree make my feet feel dry
They are not really cool (but I live in Hawaii)

Minus side -
Washing as instructed and air drying is really difficult and time consuming with the socks taking overnight or longer to dry.
They have become extremely hairy with washings.
They have shrunk with some of the washings and the socks have become somewhat smaller, but still seem to stretch ok
 I wear shorts and above shoes or boots the socks catch every sticker, dried grass, and piece of leaf and twig debris (they also catch Velcro occasionally which pulls fibers out when pulled apart) and this is a mess to constantly pick out after every walk.
The bottom of the heel on each sock is already wearing thin. 
So far I’m not really impressed with these socks being good boot or hiking socks. I’m disappointed that they are already wearing thin at the heels and have shrunk using your washing instructions. I can’t recommend these socks to others. 
They are probably good as dress socks. 

Note: over the years I have purchased lots of good wool sock blends at about the same price and I usually get a good couple years out of them and sometimes more.

June 15, 2026
Unprompted review
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Reply from Hollow Socks

Thank you for providing such a detailed and insightful breakdown of your experience with our Boot Socks. We are glad that the softness, cushioning, and moisture-wicking properties kept your feet dry and comfortable during your 7-mile daily hikes.

However, we are very sorry that the maintenance and durability fell short of your outdoor needs. Alpaca wool is uniquely soft, but because the fibers are natural, they can bloom and become 'hairy' over time which unfortunately turns them into a bit of a magnet for trail debris like stickers and twigs when you're wearing shorts. Additionally, in a humid climate like Hawaii, we completely understand how frustratingly long the air-drying process can take. That said, thinning at the heel after only six weeks is not the level of durability we aim for, especially compared to other high-quality wool blends on the market.

We want to ensure you get the value you paid for. Please contact our team at support@hollowsocks.com with your order information so we can assist you with a fair solution. Your real-world testing feedback is incredibly helpful as we work to improve our heavy-duty outdoor blends.

– The Hollow Socks Team

Rated 4 out of 5 stars

A truly outstanding product.

A truly outstanding product.

I will NEVER purchase another pair of socks other than Hollow for the rest of my life!

Only reason this is not 5-star is there is no one to communicate with to solve administrative issues.

March 10, 2026
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Reply from Hollow Socks

Hearing that Hollow Socks has earned your lifetime loyalty as a 'truly outstanding product' means the absolute world to us. Thank you for such an incredible compliment!

At the same time, we completely understand why you held back that fifth star. Having an outstanding product means very little if you can't easily reach out to solve administrative issues, and we sincerely apologize for that breakdown in communication. We want to earn that final star back from you.

Please reach out to us directly at support@hollowsocks.com with your order or account details. Thank you for your honesty and for being a part of the Hollow Socks family!

– The Hollow Socks Team

Rated 5 out of 5 stars
Hollow Socks logo

Reply from Hollow Socks

Short, sweet, and the absolute highest praise we could ever ask for!

Thank you so much for the wonderful shoutout. Knowing that we've earned the title of 'the best socks ever' truly makes our day. We pour a lot of love into crafting the ultimate comfort with our alpaca wool blends, and knowing it has hit the mark so perfectly for you means everything to our team.

Thank you for being an awesome part of the Hollow Socks family!

– The Hollow Socks Team

Rated 5 out of 5 stars

Wrap up the Toes

They are very comfortable and fit great both the short sox and the long ones. Thank You

February 17, 2026
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Reply from Hollow Socks

Thank you so much for the wonderful feedback. We are thrilled to hear that both our short and long socks are delivering the perfect fit and maximum comfort for you. Whether you're opting for low-profile coverage or full-length support, keeping your feet cozy and happy is what we do best.

Thank you for being a fantastic part of the Hollow Socks community!

– The Hollow Socks Team

Rated 5 out of 5 stars

Hollow socks

So far socks are what they do comfortable fit well would buy again

June 1, 2026
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Reply from Hollow Socks

Thank you so much for the wonderful review! We love hearing that our socks are doing exactly what they're supposed to do, providing a comfortable, great-fitting experience that makes you want to come back for more.

We appreciate you sharing your experience with the community and look forward to keeping your feet happy on your next order!

– The Hollow Socks Team

Rated 4 out of 5 stars

These socks….are game changers for…

These socks….are game changers for snowboarding. Seriously. Buy 17 pairs and thank me later.

March 1, 2026
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Reply from Hollow Socks

We absolutely love this energy, thank you for the epic shoutout! Alpaca wool is honestly the ultimate secret weapon for the slopes because it naturally regulates temperature and wicks away moisture, keeping your feet warm, dry, and blister-free inside your boots all day long.

We’re thrilled to hear our socks are absolute game changers for your snowboarding setup. Shred on, and thank you for being such an awesome part of the Hollow Socks community!

– The Hollow Socks Team

Rated 2 out of 5 stars

The Good and Bad of Hollow Scks

First, the compression socks are comfortable. I'm wearing them inside my work boots and my feet don't sweat. On the downside, the fulfillment of what Hollow advertised is bait and switch. They offered "Buy two pair, get two pair free. Plus a mystery gift." Well, I paid for two pair and got only the two pair. Never received any explanation for the advertisement not being fulfilled. The mystery gift was a pair of crew socks of the same material. I'm sure that the crew socks would be comfortable, but I need compression in my legs. That being said, when you average out the product and customer service ratings it comes to two stars. I'm going to look elsewhere for compression socks.

June 12, 2026
Unprompted review
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Reply from Hollow Socks

We are glad to hear that our socks are keeping your feet comfortable and sweat-free inside your work boots, but we are incredibly sorry for the frustration regarding your order fulfillment. Missing out on the advertised "Buy two pair, get two pair free" promotion is completely unacceptable, and we entirely understand why this felt like a bait-and-switch.

When you purchase two pairs under that specific offer, you should absolutely receive four pairs of compression socks total. We want to honor our advertisement and fix this mistake for you immediately.

Please contact us directly at support@hollowsocks.com with your order number. A member of our team will manually review your order. Thank you for holding us accountable, and we hope to restore your confidence in us.

– The Hollow Socks Team

Rated 5 out of 5 stars

Very comfortable.

Very comfortable.

June 14, 2026
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Reply from Hollow Socks

Short, sweet, and to the point, we love it! Thank you so much for the review. Hearing that our socks are delivering double the comfort is exactly what we strive for. We are so glad to have you as part of the Hollow Socks family!

– The Hollow Socks Team

Rated 1 out of 5 stars

Be aware that once an order is placed

Be aware that once an order is placed, the company will NOT exchange a pillow without a further purchase. They would sell the returned item anyway, so I felt this was a particularly rotten policy. Once in your pocket...that was the only goal. Reviews should allow negative stars as well. This one will be filtered out by an IT person anyhow.

June 12, 2026
Unprompted review
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Reply from Hollow Socks

We completely understand how frustrating it is to deal with a rigid return policy, but it looks like there has been a mix-up here! Hollow Socks specializes exclusively in alpaca wool socks we do not sell pillows.

It sounds like this experience happened with a different company entirely, so we highly recommend checking your original order confirmation email to find the correct business and get this resolved with them.

Also, rest assured that no IT person is filtering your comment out! We keep our review section transparent and completely open to our community, even when a review is meant for someone else. We hope you're able to track down the right company and get your pillow exchange sorted out!

– The Hollow Socks Team

Rated 2 out of 5 stars

I would give a $100 a pair for darn…

I would give a $100 a pair for darn tough sock before I gave a $1 for these. Was recommended by a friend so I thought id give them a try. Ordered 6 pairs opened one and immediately knew that these are extremely overpriced, poorly constructed socks. Don't waste your money. They also charged me $8 to ship these inferior socks back to them. I washed a pair in cold water and air dried them. They smell like a wet dog when wet. If you're on the fence and trying to decide, I would stay away from these.

June 11, 2026
Unprompted review
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Reply from Hollow Socks

We are very sorry to hear that your experience with our socks was so disappointing, especially since they came recommended by a friend. We know Darn Tough makes an excellent product, and our goal is always to deliver that same level of premium, lasting comfort. We're truly sorry we fell short of your expectations.

That said, we completely understand your frustration regarding the return shipping fee when the product simply wasn't a match for you. We want to ensure your return was processed smoothly and that your refund for the unopened pairs is fully settled. Please reach out to us at support@hollowsocks.com with your order details so we can verify your account and make sure everything is taken care of.

– The Hollow Socks Team

Rated 5 out of 5 stars

The best sock I have ever purchased

The best sock I have ever purchased, they live up to all of their claims.

June 12, 2026
Hollow Socks logo

Reply from Hollow Socks

Thank you so much for this incredible feedback! Hearing that our socks are the best you have ever purchased and that they live up to all of our claims is the absolute highest praise we could ask for.

We design our alpaca wool socks to deliver on every single promise of comfort, durability, and temperature regulation, so knowing we hit the mark for you means the world to our team. Thank you for being such an awesome part of the Hollow Socks community!

– The Hollow Socks Team

Rated 1 out of 5 stars

Misleading information

I ordered the "bundle" which showed 1 pair of compression socks and a pair of ankle socks in the picture. There was no choice for 2 pairs of compression socks or 2 pairs of ankle socks, and the picture shows one of each, so to me that indicates the "bundle." I received my order quickly, and there were 4 pairs of compression socks and no ankle socks. I contacted customer service, and they informed me the bundle did not include ankle socks (huh?). They said I could return 2 pairs of socks and get the ankle socks, but I would be charged $7.99 for return "per their policy." I asked them why they included a pair of ankle socks in the bundle picture if they weren't in the bundle, and you can't even order the ankle socks from that page. It makes no sense and is misleading. I kept getting their canned response, "That is our policy." I asked whether it was really worth losing a customer for $7.99 and got the same canned response about their refund policy. I decided to return all socks for a full refund, as I prefer to do business with companies that have better customer relations. Policy is a guideline, and if you can't think with it and are robotic, then you will inevitably have unhappy customers. If it had been clear what I was ordering and I just changed my mind, I would have happily paid the return shipping. My advice is to change the picture on the "bundle" to just compression socks so it is not misleading.

June 11, 2026
Unprompted review
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Reply from Hollow Socks

We are sincerely sorry for the frustration and confusion caused by the bundle imagery, as well as the rigid, 'robotic' support you experienced.

Please contact us directly at support@hollowsocks.com with your order number. We are also immediately reviewing our bundle images and descriptions to ensure they are 100% accurate and clear for future shoppers. Thank you for holding us accountable.

– The Hollow Socks Team

Rated 1 out of 5 stars

DON'T BUY EXCEPT THROUGH A CREDIT CARD AND KNOW THAT RETURNS ARE A HUGE HARDSHIP

I bought 2 prs and got 2 prs free. Also got a pair of free footlets. After spending about $100 for 5 prs of socks, so about $20 each, then immediately after processing that and spending $100 they offered another pair for $24. So about $124 for 6 pr. I tried the extra $24 pair, they didn't work well for me so I wanted to return the 5 pairs of new socks. I did exactly what they said and paid about $8 extra for the return through FEDEX. I waited one week and tried to track shipping which took me back to my original order with NO TRACKING AT ALL. So I emailed them and learned that if you want them to pay attention YOU MUST THREATEN TO REVERSE CHARGES THROUGH YOUR CREDIT CARD BECAUSE IF YOU DON'T THEY'LL NEVER DO ANYTHING. They pretended that I kept one pair out of the first order and were only going to refund about $75. So with all their "free" stuff and multiple orders, they can get you confused and if I'd have given up I would have gotten one pair for 57$ when it all shook down. $100 first order $24 second order $8 return shipping. I told them they are going to refund the whole $100 because the pair I kept were on a separate charge of $24 and could show that on my credit card. They act like they didn't understand. So if you just buy the 4 pr for $100, try one pair on which then can't be returned, then they can charge you $50 for that pr. and you have to pay return shipping, which is maybe their real goal--once you order they are going to get a pile of money with all their confusing tactics. Refunds only given after multiple threats to reverse charges and about 10 email exchanges. Not worth the stress. Also, take pics of your return and FEDEX label b/c they didn't give me a receipt for the package. DON'T BUY HERE, THEY ARE SCAMMERS.

June 4, 2026
Unprompted review
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Reply from Hollow Socks

We are incredibly sorry for the stress, confusion, and intense frustration this return process caused you. We completely understand why the breakdown in communication, lack of tracking visibility, and complicated refund math felt incredibly unfair and exhausting.

When bundles, promotions, and add-on offers overlap, automated systems can sometimes miscalculate prorated refunds across multiple transactions instead of treating them as separate orders. We deeply apologize for the runaround you experienced.

We want to ensure that your refund was fully and correctly settled for that $100 order. Please contact our team directly at support@hollowsocks.com with your order details so we can manually review your account, verify the math, and make absolutely certain this is resolved properly. Your feedback regarding our post-purchase offers and return transparency is being taken very seriously.

– The Hollow Socks Team

Rated 1 out of 5 stars

These socks although advertised to go…

These socks although advertised to go on easily are just as hard to put on as any of the support socks I have worn over last fifteen years!! They also are too long, I am 5’11” and they come halfway across my knees which means I have to fold em down, which then cord my legs!! Not wide enough at toes either, squishes my toes together.. VERY UNCOMFORTABLE!! Don’t recommend from my experience!!

June 6, 2026
Unprompted review
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Reply from Hollow Socks

We are very sorry to hear that your experience with our socks has been so uncomfortable. We design our compression socks to be easier to put on than traditional support hosiery, and it is incredibly disappointing to hear that they fell short of that promise for you.

Proper fit is crucial, especially when it comes to compression gear. At 5'11", the socks should absolutely not be pulling over your knees, and we completely understand how folding them down creates an uncomfortable, restrictive 'cording' effect. We also take your feedback regarding the tight toe box very seriously, as squished toes are the last thing you want.

We want to make this right. Please reach out to our team at support@hollowsocks.com with your order information. We will gladly assist you with a hassle-free return or refund. Thank you for sharing this detailed feedback so we can continue working to improve our sizing and proportions.

– The Hollow Socks Team

Rated 1 out of 5 stars

I ordered from the website with the buy…

I ordered from the website with the buy one get one free option. However when you are on the website and you are in the cart section with the correct size if you back out to look at something else then go back in it reverts back to the default size which is medium. I did not notice this until after it was shipped. I went on to their site to do the exchange. No problem. Their customer service wanted to issue me a credit instead of exchanging the product. I told them to send the product with the correct size (XL). It's going on three weeks and I have not heard from them. I emailed them three times through there email address. They want me to put an order in so they can charge me again. I guess they don't know what an exchange is. They may have 3 million sold but after this I may not come back. They want the business but they are not in business of keeping customers happy. I just went online to the site to put my credited order in there is no mention of credit. They give a small discount but no area to credit another order. They should send me a full refund

May 6, 2026
Unprompted review
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Reply from Hollow Socks

We are incredibly sorry for the frustrating chain of events you’ve experienced, from the website glitch to the breakdown in communication over the last three weeks. Navigating a cart error that resets your size to Medium is frustrating enough, but being left without responses to your emails and facing a confusing credit system is completely unacceptable.

Please contact us directly at support@hollowsocks.com with your order details. Thank you for holding us accountable, and we sincerely apologize for the poor experience.

– The Hollow Socks Team

Rated 1 out of 5 stars

Love product hate business practice

I purchased 4 pairs of hollow compression socks late last year, and love them. I have endemea so my legs swell, when I'm not wearing compression socks. I purchased four more pair in May of this year. One of the four pairs of socks had a small hole in it. I took a picture a sent it to hollow were I purchased them from. They apologized and told me to send them back for $7.92 which I wanted to talk to them about so I tried to contact Hollow, but had no success. So I had emailed them asking to call me, which they stated they would be contacting me. No one ever called me, and they closed my case because no response. Pay to return a defective product for a replacement, not acknowledging my replacement request. This is a horrible business practice, even though I love the product I refuse to do business with people who only care about money, and refuse to take care a problems when they arise in a professional manner. Pay to return a defective product, not offering replacement, not making calls that are promised. They lost my business.

May 10, 2026
Unprompted review
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Reply from Hollow Socks

We are incredibly sorry to hear about this frustrating experience, especially since our socks have been so helpful in managing your edema. While we are glad you love the quality of the product, the customer service you received regarding a defective item is completely unacceptable and does not reflect how we intend to do business.

Please reach out to our team directly at support@hollowsocks.com with your order details so we can personally resolve this for you. Thank you for holding us accountable, and we hope to earn back your trust.

– The Hollow Socks Team

Rated 5 out of 5 stars

I love my Hollow compression socks

I love my Hollow compression socks. They are soft and comfortable but not itchy. I now have a drawer full that should last me for a while. I wish they made other colors like white or navy blue to match my other shoes and pants.

February 16, 2026
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Reply from Hollow Socks

Having a drawer full of Hollow Socks is the ultimate compliment—thank you so much! We are thrilled to hear that our compression socks are providing the soft, comfortable, and itch-free support you need.

We also love your suggestion for new colors! Expanding our lineup to include classics like white and navy blue for easier outfit and shoe matching is a fantastic idea. We will be sure to pass this feedback directly to our product design team as they map out future collections. Thank you for being such a wonderful part of the Hollow Socks community!

– The Hollow Socks Team

Rated 5 out of 5 stars

The Alpaca wool makes the difference

I think it’s the Alpaca wool that makes the difference. My feet and legs do not get hot and sweaty and are comfortable all day at work. I wash the by machine, inside a laundry bag and hang them on a hanger to dry.

January 2, 2026
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Reply from Hollow Socks

Thank you so much for the fantastic review! We completely agree that alpaca wool really is the secret ingredient when it comes to natural temperature regulation and all-day comfort, especially for long days on the job.

We also love that you shared your care routine! Washing them inside a laundry bag and hanging them to dry is the absolute perfect way to keep those alpaca fibers in pristine condition for the long haul. Thank you for being such an awesome part of the Hollow Socks community!

– The Hollow Socks Team

Rated 1 out of 5 stars

I purchased hollow socks and they refuse to exchange/ refund my order.

I purchased hollow socks, but they came in the wrong model and color. I tried to return/ exchange them and customer service basically tried to wear me down with many many emails and questions I already answered. You recall, “No questions asked. 99 days to return”.
My last correspondence said, I will contact my credit card company and start a dispute as they refuse to now, return my money minus a small return shipping charge of about $7.95.
I am waiting for their, hopefully, final response with a return label.
I will keep you informed. At this time, I do not recommend doing any business with them.

June 1, 2026
Unprompted review
Hollow Socks logo

Reply from Hollow Socks

We are deeply sorry for the frustrating experience you've had with your order and our support team. Receiving the wrong model and color is entirely our mistake, and being met with repetitive questions instead of a seamless solution completely contradicts our 99-day 'no questions asked' guarantee.

We want to prevent you from having to go through the hassle of a credit card dispute. Please contact us directly at support@hollowsocks.com with your order details so a manager can immediately step in, issue your return label, and ensure your refund is processed without any further delay. Thank you for holding us accountable, and we hope to resolve this for you completely.

– The Hollow Socks Team

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