Holstgarn Reviews 

35
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(35)

6 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend this business

I highly recommend this business! I'm writing a later review since I wanted to try out and work with the different yarns (Coast and Supersoft) I bought last time. Both of them fared well, I never experienced snapping or factory knots. Coast on a 3,5mm needle made such a beautiful drapey fabric I instantly fell in love!
There was a slight hiccup with one of the accessories I bought, but the support was phenomenal! It got sorted out quickly and now I'm enjoying the cute stitch markers!

September 10, 2026
Unprompted review
Rated 4 out of 5 stars

A PostNord mistake corrected

Order made at the beginning of February received today on 12th March. I am correcting a previous bad review which is deserved by PostNord, not Holstgarn who kept me in the loop. I had my worries at some point but I was not in a hurry and I received the package today 12th March. And the yarns are fabulous as always.

March 7, 2025
Unprompted review
Holstgarn logo

Reply from Holstgarn

Dear Floriane,

I have been answering the e-mails you have sent to our business account, but based on your review I guess these messages haven´t reached you. I have tried to contact you through my personal gmail today - and hope this message has gone through.

We are sorry to hear that you have not yet recieved your order. The shipping label used for your package is correct – and clearly indicated Belgium as shipping destination. I have sent you a copy of the shipping label.

The package has unfortunately been sorted wrongly within the postal system and ended up in the UK by mistake. We have been pushing for a rerouting of the package – following up on this on a daily basis.
Since Brexit the postal system in the UK has changed a bit and the process of rerouting is unfortunately not always as quick as we could wish for.

We have been trying our best to speed up the process but we do unfortunately not have any control of the Postal system.

I can understand your frustration having not recieved your package yet, but rest assured that it is not lost. It will reach you – hopefully very soon.

Best wishes,
Helle Holst

Show reviews in all languages. (35 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look