Hooters Reviews 

They stole $66.11 from me and ruined my birthday. Absolute thieves.
I ordered food online on October 13th for an early birthday celebration, spending $66.11. The food NEVER ARRIVED. When I tried to get it sorted out, Uber Eats gave me the runaround, but the Hooters team explicitly told us to reorder and promised that Hooters would issue the refund.
It is now 15 days later, and neither Uber Eats nor Hooters has refunded my money. To make things worse, the $66.11 refund actually showed up in my account twice as pending, only to completely disappear.
Because Hooters and their delivery partner holding onto my money and refused to fix their mistake, my actual birthday on October 15th was completely ruined. I was left short on funds and couldn't do a single thing to celebrate. Disgusting customer service and zero accountability. They literally stole my birthday money and do not care. Avoid this place at all costs—they will take your money and leave you hungry and broke.

So being in Downtown Indy. The staff, and especially Shelby, are welcoming and have phenomenal service. The vibes in the atmosphere are inviting and of professionalism. Sports on ALL TVS...Such a beautiful environment to dine at. Truly is an overall feeling of Nostalgia. As well, the hot wings are one of my favorites ! Its a definite 5 star rating coming from myself. Thanks..

Shelby was amazing! She was energetic, personable, and went above and beyond to ensure we had a great experience. The service was prompt, the atmosphere was fun, and her friendly personality really stood out. Five stars all the way! Great job, Shelby! ⭐⭐⭐⭐⭐

Nostalgia for this brand is diminishing due to a clear lack of leadership resolve. Nothing about the brand’s identity is unclear. Mr. Fox, franchise owner for Florida and Alabama, continues to recycle ineffective decision‑makers from his failed Florida stores into the Mobile, AL location, producing the same decline.

This location's operating style is unmistakable: Activities involving illegal drug solicitation and the exchange of sexual acts for compensation, irrespective of gender; aggressive sales tactics, internal conflict, severe sewer issues, and chronically failing A.C. systems. By empowering his scion Jason, Mr. Fox has enabled the same deterioration seen in Florida.

“It’s understandable that many young women here struggle under expectations that were never realistic.” Let’s keep the focus off the young women who are showing up and doing the work, and put the accountability where it’s truly due. The root cause is poor ownership and the continual recycling of unqualified management.

5 of us visited Hooters NOTTINGHAM this Saturday 27th, June, started bad saying no draught lager but witnessed trays of same going to other tables.

Ordered rum and coke as and alternative and Coke / Pepsi was flat, asked for ice told, we ain't gorrenny.

Walk to the bar and asked for ice and there it was.

Ordered food, boneless wings, Prawns, curly fries DISGUSTING, the wings were from standing chicken that had got warm, the sauce was putrid, the prawns were cold and again the sauce was disgusting, the fries were cold.

A bill for nearly £250 just topped it off, never will we use the place again, the old management was great but this lot, not a clue.

They always look after you very helpful and friendly we regulars big shout out to izzie our server and heather other server very friendly will look after you good food and beer selections u will be looked after

Sydney was the best. Professional, polite, very nice and good looking

Went to Hooters on Metcalfe in Overland Park Ks after the Chiefs game. Sunday the 12/14/25. Spent over 200$ had the worst service. Food came out cold like they just pulled out the fridge. Then we had a 100 wings to go and didn’t get everything we ordered.

Booked table for 13 for my sons 16th birthday. On arival my son was asked for id ? .
So he produced his newly recieved provisional licence.
The doorman glanced over this not looked ? Then commented he is not coming in because he has had to much already ???.( ie drink) aparently he had special powers of perseption to see this.
I was gobsmacked i explained we had a booking of 13 and for what reason .
Eventually after a few minutes we entered.
The doormans ego and the obvious chip on his shoulder plus the power trip he takes from this put a dampener on my sons birthday .
Had my son rocked up with 6 or 7 simaler aged lads i could understand the questioning but he was with me (dad) so not only did he insult my son by alledging he had been drinking he also judge me obviously.
It was disgusting behaviour from a so called family fun venue.
Had it been any other time i would of definatly issued a challenge to him .
But chose my sons day over this first class idiot .
Hooters Nottingham realy needs to look at there policys and doormen.
The internal service and food was great but given how my son was treated we nor any of the party of 13 will return nor reccomend this venue

We got a warm welcome at the door but really things went downhill from there. We were served chewy nachos that felt like they were stale. At the bottom of the plate was a layer of watery liquid like something had defrosted. The full rack of ribs was luke warm with no bbq sauce and had to be sent back to be cooked better. When it came back bbq sauce had been added as it should have been in the first place. The boneless chicken was over cooked and chewy. All 3 dishes disastrous and the only response we got was “I’m sorry” worst £60 I’ve ever spent. Really can’t recommend.

Went to have the best boneless wings in the country and was so disappointed. The new wing hot sauce was terrible. If you want to come out with a new sauce fine, but keep the original sauce available. What a disgusting meal. With alk the Hooters closing around me, I have to drive over 25 miles to go to the nearest Hooters. Won't be making that mistake for awhile.

They were so kind and helpful and I will come

I am sorry not to have option to attach a picture of what their sandals caused me. I am on antibiotics!

It was so good the waitresses were so awesome sauce. they were bad and had cake. They had huge fun bags. We dont need to talk about the food because i never looked at it cause i was distracted with baddies on baddies on baddies.

I was passing thru Valdosta on business and I stay at the same hotel and walk across the street for drinks and dinner at Hooters after a long day on the road. Tonight I noticed a better vibe at this location. I always drink and eat at the bar. Better service. I was not disappointed tonight. Allie provided great service, casual conversation, and was always helping her waitstaff. I think you have a diamond in the rough with Allie. I have spent many, many, many nights on the road for sales and Allie is different. Positive, customer oriented approach, and ready to take care of business. If there is anyone out there in Hooter's land that reads this review I urge you to please take note. Allie is a very special young Woman!!

Went to Williamsburg hooters on hamburger nite specials. We ordered med well done. My wifes burger was raw barely cooked. Sent back to be recooked. Waitress dropped the ball. Waiting for it a hr. Finally asked what was goin on. She had cancelled our burger. My wife was steaming hot. We left and plan never to return. Service sucks. Looks like the help was more into gossip with each other than taking care of the customer. Another time when i put a tip on the credit card. It was changed by the waitress. She increased the tip and i was notified by my credit card company. Strike 3. Not goin back

Over all they have great wings and shrimp appetizers. Yet the customer service is the worst at two restaurants I've visited while in Chicago. There was one down the street from the Chicago Illinois Midway airport. The hostess took me and my house to our table. No one ever came to tske pur order for over 30 minutes. So we left and grabbed burgers from another restaurant a few blocks down the street. The other one was by a mall in another part of the city. They sat us at our table. Waitress came about 15 minutes later...we actually stayed that time but she was slow at everything. The one in Orlando Florida was by far the best one we've eaten at.
Again overall love the wings, shrimp and fries. Customer needs an overhaul

Service options: Has outdoor seating · Serves great cocktails · Serves food at bar
Address: 8801 International Dr, Orlando, FL 32819
Thanksgiving hours
Phone: (407) 355-3033
Menu: order.hooters.com
Talking about this particular Hooters

Great Customer service by Haley and one more good worth mentioning is Ashley - they both did a fantastic job... Haley was quick to tell on Curly Fries... Love it always in Hooters.
Friends from Charleston, SC were here for Thanksgiving- this was the closest from their Hotel Embassy Suites.,
Great Experience
Date of Experience on November 27th 2024 Wednsday from 18:15 PM to 20:00 Hras

Thanks & Best Regards,
Respectfully Submitted,
Sridhar Rangaswamy ("Sri")
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