I have been using HostingUK for many years and always recommend them to others. Even though they are becoming part of larger and larger organisations, they have kept the personal approach so tha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Hosting UK
Written by the company
Hosting UK - Web Hosting - Domain Names - Email and Dedicated Servers - all in the UK -
For our description - we will let one of our customers describe what we do....
"Previously, I was with a different provider and every time I had anything vaguely non-standard they couldn't help and weren't interested when I discovered issues with their system. I've been with Hosting UK now for a great many years and the complete opposite is true of HostingUK. Their systems have worked with everything I've thrown at them and on the rare occasion I need help they solve the issue straight away."
Contact info
Unit 24, Ffordd Richard Davies, St Asaph Business Park, LL17 0LJ, St Asaph, United Kingdom
- 01745 586070
- sales@hostinguk.net
- www.hostinguk.net
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
100% CPU usage.
Abin is fast to track the issue and was able to help find solution.
Very helpful tech support agent
Very helpful tech support agent. Very patient too.
Excellent speed of response and support.
The speed of response and detailed help and advice from Hosting UK's support is truly outstanding in this day and age.
Whenever I have needed them over many years, the standard of service has been truly excellent. I thoroughly recommend them.
Abin handled my query well and was very…
Abin handled my query well and was very patient. Gave the solution I was looking for. Thank you, really appreciate it.
Fast response to customer issues.
Fast response to customer issues. I had a problem with re-directing a domain name. A working solution was given to me within 5 hours of raising the trouble ticket. Many thanks to Technician Renita!
Alway fast
Alway fast, accurate and helpful support offering great confidence in the service from Hosting UK
Although difficult for me and somewhat…
Although difficult for me and somewhat frustrating trying to set up my email account , the specialist stuck with me until I was set up. Only once did I come across a lady in mail chat that had no patience and wouldn’t understand my problem! Otherwise a successful experience with good communications.
i needed help adding my e mails to my…
i needed help adding my e mails to my phone and i was assisted throughout the process.
Very helpful and underdstanding
Happy user for many years
I have been using HostingUK for many years and always recommend them to others.
Even though they are becoming part of larger and larger organisations, they have kept the personal approach so that issues are always resolved fast and immediately by webchat or phone. An example was today where I had a problem with email settings. Rather than putting in a ticket and waiting goodness knows how long, all dealt with in twenty minutes.
That's why I keep using and recommending them.
We have been with Hosting UK for 17…
We have bene with Hosting UK for 17 years now and when needed they have always been swift and able to help any service or sales matters.
Superb customer service and technical support
The customer service and technical support is superb with transition from previous supplier handled smoothly, quickly and knowledgeably by individuals, not robotic AI simulations! We will move all our hosting, domain and email services over for this reason.
AMAZING TECHNICAL SUPPORT
AMAZING TECHNICAL SUPPORT - WORTH THEIR WEIGHT IN GOLD!!! :)
Fast friendly response
Fast friendly response, and technical issues resolved.
Always helpful
Always helpful: Answering enquiries swiftly and solving problems quickly. A HUGE THANK YOU!
I'm coming to the end of my first year…
I'm coming to the end of my first year with HostingUK (initially email hosting, now domain management) and haven't even considered moving away from them (in fact I'll be transferring my remaining domains over the next few months). Other than the service being UK-based, which is really important to me, HostingUK is well-priced, reliable and very helpful. I recently contacted customer services because of a problem of my own making; the responses I received were commendably prompt and clear, and the staff were patient throughout the process. I highly recommend this provider.
Brilliant thankyou
I had a problem with my domain…
I had a problem with my domain which was driving me up the walls as I didn't know where to start fixing it & my mail wasn't working at all. The assistance from Dani was amazing, really helpful & got to the bottom of my issue & resolved it. Very happy!
Great customer service
My query via the online support chat was answered quickly. The customer service agent (Shane) was very helpful and resolved my issue effectively and swiftly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








