Host IT SmartReviews 

195
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Big shoutout to the Hostitsamart team for the incredible support! The WhatsApp support team is exceptionally prompt and helpful whenever I run into an issue. It’s rare to find a hosting provider that... See more

Company replied

Rated 5 out of 5 stars

I recently got the Microsoft 365 email solution from HostITSmart, and I’m really happy with the experience. Mohsin guided me through the whole process, and his support was excellent. He sent me the lo... See more

Company replied

Rated 5 out of 5 stars

I Highly recommend Host IT Smart shared hosting deals. They also provide 1-month plans for shared hosting & I begin purchasing with the short period & after getting the satisfaction I purchased their... See more

Rated 5 out of 5 stars

The best thing about Host IT Smart is speed. By presenting Solid State Drive (SSD), Railgun Optimizer, and pre-designed server reserving into its mutual hosting plan, Host IT Smart is raising the spee... See more

Company details

  1. Web Hosting Company

Written by the company

Host IT Smart is an Indian web hosting company that provides a wide range of hosting solutions tailored to meet the needs of both businesses and individuals. Known for offering reliable, affordable, and scalable services, Host IT Smart specializes in domain registration, shared hosting, VPS hosting, Linux and Windows VPS, Forex VPS, dedicated servers, and website builders. The company also supports businesses with email solutions like Google Workspace and Microsoft 365. Host IT Smart stands out with its customer-centric approach, offering robust security features like SSL certificates, 24/7 customer support, and high-performance hosting for small businesses, enterprises, and developers. Their services are designed to ensure fast website performance, uptime reliability, and flexibility for growing online businesses. With a commitment to affordability without compromising quality, Host IT Smart has become a trusted name for hosting solutions in India and is currently expanding to other markets, including the USA, Canada & Caribbean islands


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(195)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service quality

Right from the word GO, it was a pleasant journey. From server selection till i migrate my app from the old host to here, it was a breeze. Venkat, Chetan and Nishi Mehta - the tech support team is wonderful in their dedication and patience. exemplery customer service. Miles apart from others in terms of response time, quality of support. Wel done. Keep it up team.

June 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Big shoutout to the Hostitsamart team…

Big shoutout to the Hostitsamart team for the incredible support! The WhatsApp support team is exceptionally prompt and helpful whenever I run into an issue. It’s rare to find a hosting provider that responds this quickly. Highly recommended!

May 14, 2026
Unprompted review
Host IT Smart logo

Reply from Host IT Smart

Thank you so much, Seydok Chimebassi, for your wonderful feedback!

We're delighted to hear that our support team has been able to assist you promptly whenever needed. Providing quick, reliable, and helpful support is something we truly strive for every day.

Your recommendation means a lot to us and motivates our team to continue delivering the best possible hosting experience. Thank you for choosing Host IT Smart!

Advertisement
Rated 5 out of 5 stars

Great solution provided by Mr tabrez

Mr. Tabrez
Thanks allot you understand my issue and requirement regarding MSSQL server. And gave me the solution accordingly.

Very good knowledge you have and patience As well.

April 30, 2026
Unprompted review
Host IT Smart logo

Reply from Host IT Smart

Thank you so much, Guarav, for your kind words!

We are glad to know that we were able to understand your requirements and help you find the right solution. Your appreciation means a lot and motivates us to continue delivering the best possible support.

Thank you for choosing us!

Rated 5 out of 5 stars

Great services with affordable pricing

Great services with affordable pricing. GO FOR IT.

February 24, 2026
Unprompted review
Host IT Smart logo

Reply from Host IT Smart

Thank you so much for your kind words, Rajat!
We're glad to hear that you found our services valuable and affordable. Your support means a lot to us. If you ever need any assistance, our team is always here to help.

Rated 5 out of 5 stars

Excellent service on any type of…

Excellent service on any type of support queries. I have questions regarding the user management related to hosting so they support very well.

April 24, 2026
Unprompted review
Host IT Smart logo

Reply from Host IT Smart

Thank you so much for your kind words, Bharat!
We’re really glad to hear that our support team was able to assist you effectively with your user management queries.

Providing clear, helpful, and timely support is always our priority, and feedback like yours truly motivates us to keep doing better.

If you ever have more questions or need further assistance, we’re always here for you!

Advertisement
Rated 4 out of 5 stars

Overall Experience is Nice.

Overall Experience is Nice.

Just One feedback panels can be merge and visibled as front end like bluehost and hostinger

April 23, 2026
Unprompted review
Host IT Smart logo

Reply from Host IT Smart

Thanks a lot, Harsh, for your valuable feedback! We're glad to hear that your overall experience has been nice!

We truly appreciate your suggestion to merge the panels and improve their accessibility from the front end. Rest assured, our team will look into this and work to improve the user experience based on your input.

Rated 1 out of 5 stars

Fraud service ever seen

Worst service ever seen. Took 3 years service with fully payment in one go. I was continued for 2 years with rarely using the server. Suddenly they stopped that also and server/service is not accessible. And they were asking to providing a lot of unrelated documents which I did not agree at the middle of the service terms. They stopped the service. Such type of fraud they do and not a single rupee returned for 1 year.

December 11, 2025
Unprompted review
Host IT Smart logo

Reply from Host IT Smart

We’re sorry to hear about your experience, Shashi and understand your concern.

To clarify, we recently upgraded our systems and policies due to increasing instances of spam and fraudulent activities across servers. As a hosting provider, we do not directly monitor or interfere with client data or usage, but we are required to take action when certain activities trigger security or compliance checks.

In such cases, KYC verification becomes mandatory to ensure transparency and to prevent misuse of services. This is a standard process followed to protect both our platform and genuine customers. We understand that this may feel inconvenient, especially mid-service, but it is part of maintaining a secure and reliable environment.

We reached out to you multiple times via email, requesting completion of the KYC verification, and gave you sufficient time to respond. However, your KYC was still pending so your service was terminated in accordance with our policies.

We want to assure you that there is no intention of unfair practices, and all actions are taken strictly based on compliance and security protocols.

Rated 5 out of 5 stars

Awesome service

Their services are really awesome. Great support by Mohsin and Chetan. They solved my issues and provided me an amazing support.

Thanks!!

March 31, 2026
Unprompted review
Host IT Smart logo

Reply from Host IT Smart

Thank you so much for your kind words, Praveen! We’re really glad to hear that you had a great experience with our services.

Mohsin and Chetan will be happy to know their support made a difference. Our team is always here to ensure your queries are resolved quickly and smoothly.

We truly appreciate your support and look forward to serving you!

Rated 5 out of 5 stars

I appriciate Help for whole team…

I appriciate Help for whole team cleared all doubt and end to end service. where I am stuck Team is very helpfull. Really i appreciate Team

January 7, 2026
Unprompted review
Host IT Smart logo

Reply from Host IT Smart

Thank you so much for your kind words, Harshal! We truly appreciate you taking the time to share your experience with us.

We’re glad to hear that our team could support you at every step and help clear your doubts. Providing end-to-end assistance and being there whenever you need help is exactly what we aim for.

Your appreciation means a lot to us and motivates our team to keep delivering the best service possible. If you ever need anything in the future, we’re always here to help!

Advertisement
Rated 5 out of 5 stars

Great Support and Quick Setup - Thanks Mohsin!

I recently got the Microsoft 365 email solution from HostITSmart, and I’m really happy with the experience. Mohsin guided me through the whole process, and his support was excellent. He sent me the login details almost immediately, set everything up perfectly, and walked me through how to log in and use all the features. It was quick, smooth, and hassle-free. Big thanks to Mohsin and the HostITSmart team for making it so easy!

September 4, 2025
Host IT Smart logo

Reply from Host IT Smart

Thank you so much for your wonderful feedback, Avani Computers!

We're thrilled to hear that Mohsin and the Host IT Smart team made your Microsoft 365 email setup quick, smooth, and hassle-free. Providing fast and friendly support is what we strive for, and it’s great to know you felt well-guided every step of the way.

If you ever need any further assistance or have questions about your Host IT Smart services, please don’t hesitate to reach out. We’re always here to help!

Thanks again for choosing Host IT Smart. We look forward to supporting your online journey!

Rated 5 out of 5 stars

Excellent and Trustable Service with Affordable Price.

My company using Host IT Smart service for the last two years. Their service is excellent and affordable. I am using Windows Hosting Server for last two years and did find any issue till date. Their support executives and Technical persons are very very helpfull. I suggest all my friends to use their service. I must mention Mr. Jay Vagadiya, their Technical Manager here. Because, whenever I called him, got proper response and immediate service.

September 1, 2025
Unprompted review
Host IT Smart logo

Reply from Host IT Smart

Thank you so much for your wonderful feedback, Kab Technologies, and for being a loyal user of Host IT Smart for the past two years!

We are delighted to hear that your experience with our Windows Hosting Server has been smooth and issue-free. Providing reliable and affordable hosting along with excellent support is what we strive for every day.

We truly appreciate your kind words about our support team, and we will make sure to pass your special thanks to Mr. Jay Vagadiya, our Technical Manager. It’s great to know that he has been able to assist you promptly and effectively whenever you reached out.

Your recommendation means a lot to us, and we are committed to continuing to deliver the best hosting service and support to you and all our customers.

Thank you once again for trusting Host IT Smart!

Advertisement
Rated 5 out of 5 stars

I had a good experience and received…

I had a good experience and received excellent support. Miss Nishi was very helpful.

July 2, 2025
Unprompted review
Host IT Smart logo

Reply from Host IT Smart

Thank you so much, Sumit, for your kind words! We're glad you like our support! Your feedback truly motivates our team to keep delivering the best.

Rated 5 out of 5 stars

Awesome and user friendly

Awesome and user friendly and cost is very attractive and speed tools are amazing.

July 1, 2025
Unprompted review
Host IT Smart logo

Reply from Host IT Smart

Thank you so much for your valuable words and for sharing your experience, Shabbir.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look