Houfy Reviews 604

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the platform's user-friendly interface and seamless booking process, often noting its superiority to other well-known sites. Many appreciate the significant cost savings due to the absence of fees, making vacations more affordable and allowing them to spend more on experiences. The ability to book directly with owners without added fees is a major draw, providing a transparent and straightforward experience. However, some people mentioned issues with the calendar functionality, where guests couldn't select preferred dates or were not prompted to pay for their booking. A few other people also felt that the platform needs more marketing to attract organic bookings, as some hosts reported low booking rates despite listing multiple properties.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently highlighting the platform's ease of use and... See more

Website

Consumers find the website to be a positive and user-friendly alternative to other vacation rental booking... See more

Booking process

Reviewers highlight positive aspects of the booking process, often praising its simplicity and efficiency,... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings compared to... See more

Value for money

People report positive experiences with value for money, highlighting significant savings compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This house is AMAZING! We've booked here several years in a row now. It is the perfect location- close to restaurants, bars, grocery stores, shopping, and activities but far enough away that is is p... See more

Rated 5 out of 5 stars

An amazing platform for renting out your property. It allows direct contact with guests and charges no commission. The subscription is very affordable compared to similar platforms. Houfy also offer... See more

Company replied

Rated 5 out of 5 stars

Houfy website works better and is easier to use than Airbnb and VRBO. It also works with no issues unlike the other well known sites. The fact that there are no fees with Houfy that have become more a... See more

Company replied

Rated 5 out of 5 stars

We had such a lovely and memorable stay at the farm house for our son's wedding! Very cozy and spacious. Plenty of room to entertain the wedding party and prepare for the big day! Stories and laughte... See more

Company replied


Company details

  1. #3 of 26 best companies in Vacation Rental
  2. #1 of 1 best companies in Cottage Rental
  3. #2 of 3 best companies in Holiday Apartment Rental
  4. #1 of 5 best companies in Holiday Home
  5. #1 of 1 best companies in Holiday Apartment
  6. #3 of 11 best companies in Vacation Home Rental Agency

Written by the company

Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world. Our mission is to empower everyone to book direct and save on service fees. We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!

Our mission is to empower everyone to book directly and save money

Written by the company

We're committed to our members!
At Houfy, we are driven by the belief that every host deserves the freedom to book direct, retain control over rental agreements, and foster open communication with their guests (Know your guest). We're revolutionizing the vacation rental marketplace by providing a platform that empowers our members to take charge and simplify the process of direct booking. We understand that it's your property, your money!

Earn up to 15% more with Houfy

Take Control of Your Short Term Rental Business Today

With houfy you could be enjoying... Commission & Service Free bookings... Direct & Immediate Payouts ...... Unrestricted Control of Your Business... Direct contact with your guests..... Industry Leading damage deposit alternatives

Contact info

4.8

Excellent

TrustScore 5 out of 5

604 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A lovely bungalow with a safe and…

A lovely bungalow with a safe and lovely yard for my dog. In a pretty neighborhood. Owners were terrific. A very relaxing place.

June 3, 2026
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Reply from Houfy

Sounds like a wonderful stay — most of the credit there belongs to your hosts, and we're glad Houfy helped connect you with them.

Rated 5 out of 5 stars

Honest, Easy Renting

The process has been smooth and straightforward and the savings on “administrative fees” has been wonderful compared to the other major rental companies.

June 2, 2026
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Reply from Houfy

Love hearing this. Keeping the process simple and skipping the hidden fees is the point — thanks for taking the time to share it.

Rated 5 out of 5 stars

Houfy.com is a great alternative to…

Houfy.com is a great alternative to other vacation rental booking sites. You can save the big commission fees that other platforms have. It is basically an owner driven website for rentals. I had a great experience with houfy.com for a vacation and a wonderful stay.

May 31, 2026
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Reply from Houfy

Love hearing this. No commission fees, direct relationship with the owner, great stay — that's the trifecta. Thanks for taking the time to share it.

Rated 5 out of 5 stars

Nice Rrntal Option

Nice for owners to have this option for renting their properties.

May 27, 2026
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Reply from Houfy

Appreciate this. More options for owners, fewer fees in the middle — that's the plan. Thanks for taking the time to share it.

Rated 5 out of 5 stars

A breeze to set up! All hosts and guests need to use this!

It was easy to set up and automatic sync to Houfy from Airbnb. We need everybody to use Houfy, guests and hosts to save on ridiculous Airbnb, VRBO and Booking.com fees which are up to 18%

May 28, 2026
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Reply from Houfy

This made our day. Hosts keeping more of what they earn instead of handing over 15–18% in fees is exactly why Houfy exists — thank you for the energy and spread the word.

Rated 5 out of 5 stars

Perfect Morro Bay getaway

This property is in a perfect location, has all of the amenities, is comfortable and welcoming.

May 22, 2026
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Reply from Houfy

Sounds like a great trip. Most of the credit there goes to your host — connecting guests with hosts like that is exactly what Houfy is for. Glad it all came together.

Rated 5 out of 5 stars

Easy to use.

Easy to use.

May 22, 2026
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Reply from Houfy

Thank you — easy to use is the goal. Appreciate you taking a second to share it.

Rated 5 out of 5 stars

Houfy made it easy

My reservations and communications from Houfy and from the property were perfect and worry-free.

May 19, 2026
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Reply from Houfy

Thank you — "worry-free" is exactly the experience we want every guest to have. Really glad both Houfy and your host delivered that for you.

Rated 5 out of 5 stars

Easy Rental Experience

Simple and clean website. Process of viewing and paying for invoices was straightforward.

May 20, 2026
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Reply from Houfy

Thank you — simple, clean, and straightforward is exactly what we're aiming for. Glad the booking and payment side felt that way for you.

Rated 5 out of 5 stars

Everything you need in one click

The ease of everything specifically the communication between host and guest.

May 20, 2026
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Reply from Houfy

Love this. Direct, easy communication between hosts and guests is the whole idea — thank you for taking the time to share it.

Rated 4 out of 5 stars

Mixed feelings...I was not familiar with Houfy but…

I was not familiar with Houfy but rented a house from someone that used to be in airbnb and now does Houfy. I was pleased overall with the rental process and saved money over my last reservation with them. However, we rented in May and I wanted to book again in Oct. and found that the price was over $1,000 different. More for Oct. Perhaps it is the seasonal rate, I don't know but ended up at a cheaper location on airbnb in the same area. Also, I did not like that I was asked to send an ID. We are concerned with identity theft and I do not like sending a copy of my personal ID over the internet to a site I don't really know. I did not complete the reservations because of this. Contacted the host and arranged for me to complete without the ID since we had rented from them several times. However, I did not because of increased price for the exact same property. Not sure overall that I was pleased with Houfy. Seems to have less info on homes and not that much cheaper.

May 20, 2026
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Reply from Houfy

Thanks so much for taking the time to share this, the good parts and the friction points included. That kind of detail genuinely helps us.

On the price difference: worth knowing that Houfy doesn't set or control nightly rates. Each host sets their own pricing, including any seasonal adjustments, and we don't take a commission or add anything on top. So the jump between May and October was a call your host made for that property, not anything from our side.

On the ID request: I completely get it, and it's one of the friction points we think about most. We ask because of fraud prevention — chargeback fraud and stolen-card bookings hit hosts hard — but hosts can waive verification for repeat or trusted guests, which is exactly what yours did. Really glad they could take care of that for you.

On listing info: fair feedback. Listing depth varies a lot because each host fills in their own — some are exhaustive, others lighter. Definitely something we can do more on from our side to nudge hosts toward fuller listings.

Glad the first stay went well!

Rated 4 out of 5 stars

Love the no fees

I love that the fees for the homeowner is fair and that there are no fees for the guests. The only reason why I put a four star is because I had a little bit of problem with the payment when I made it through houfy there was some sort of glitch. It made it look like it wasn't paid but it was fully paid. The host could see that it was fully paid but on my end it was confusing.

May 20, 2026
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Reply from Houfy

Appreciate this so much — the four stars and the detail. Honest reviews like yours are how we spot the small friction points worth ironing out, so thank you for taking the time.

If you remember any specifics about when or where the payment looked unpaid, I'd love to hear more at info@houfy.com. Either way, glad the rest of the experience landed.

Rated 5 out of 5 stars

Our Houfy experience

We used Houfy because our airbnb hosts used it. It was easy to use, and provided great communications with our hosts.

May 19, 2026
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Reply from Houfy

Thanks for sharing this. Easy booking and direct communication with the host — that's exactly the experience we're building Houfy to deliver. Glad it worked the way it should.

Rated 5 out of 5 stars

I appreciated the direct contact with…

I appreciated the direct contact with the property owner.

May 16, 2026
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Reply from Houfy

Hi Tom, thank you so much for the wonderful review! At Houfy, our main goal is to connect travelers directly with property owners so you can ask questions, communicate freely, and save on unnecessary service fees. We're thrilled you enjoyed the personal touch and hope to host you again soon!

Rated 5 out of 5 stars

It's a good platform for direct booking…

It's a good platform for direct booking with low service fees that help owners to keep the daily rent low .

May 16, 2026
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Reply from Houfy

Thank you so much for the fantastic feedback! Hearing that our platform helps you keep daily rents low and maximize your earnings is exactly why we built Houfy. We are proud to support independent hosts like you in the direct booking movement. Wishing you an incredibly successful booking season!

Rated 5 out of 5 stars

I love the real customer service.

I love the real customer service.

May 16, 2026
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Reply from Houfy

Thank you so much! Providing genuine, personalized service is what we strive for, and I'm thrilled it made a difference for you.

Rated 2 out of 5 stars

No traction

In well over a year (close to 2), I received one booking for multiple properties I have listed.

Obviously, this application has a very, very long way to go.

May 12, 2026
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Reply from Houfy

Hi — Nicholas here, on the Houfy team. I appreciate the honesty and I want to give you an honest answer back.

Houfy isn't Airbnb, and we never will be. We're built Houfy as a commission-free direct-booking layer — the model works best when hosts drive their own guests through social, repeat bookings, and their own marketing, and use Houfy to take the booking without losing 15–20% to fees. That's a different value prop than a pure demand engine, and we should probably do a better job of setting that expectation upfront.

That said, two years and one booking across multiple listings is worse than what we'd want even within that model — which usually means something fixable. If you're open to it, send me a note at info@houfy.com and I'll personally look at your listings and tell you straight what I see. We're also investing more in paid guest acquisition this year, which should help shift the picture.

Either way, thanks for the feedback.

Rated 5 out of 5 stars

Easy set up

Easy set up, did what I needed it to do.

May 1, 2026
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Reply from Houfy

Thanks for the review! That’s exactly what we aim for—simple, efficient, and user-friendly.

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