While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.3
6 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wanted to know why the shipping on this mediocre product I bought from them took so long. Its a 45 minute drive from my house that took 2 weeks. I look up the address and its to a weed dispensary. I give up people. I really do.
For years I was very happy with the lashes from House of Lashes. However, the last order they send me the lashes were very different.. in a bad way. The quality has gone down, they were stiff and plasticy. The worse thing is that customer service just ignores my e-mails!!! Bad customer service don't reply to anything. I wasted my money. I used to be a loyal customer for several years now. Breaks my heart
I ordered something, got an email saying it shipped, and then the next day, a refund. I reached out to ask what's up, but they're totally ignoring me. Don't bother with them. Do not recommend
I made an order online and my item never arrived. Every time I’ve message it’s been read and ignored. No item or refund, contacted my bank. Utter scam
The greatest fake lashes shop!
I love them so much, the quality is good, the products are cruelty free and the delivery isn't expensive for international. Just perfect!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
