Howdens Reviews 

Fantastic company, competitive prices. Highly recommend. Some wood was too long to fit in our car so they let us cut it down to the size required. The warehouse was extremely helpful.

Howdens in Accrington supplied our new kitchen which has just been finished today. It was designed by the super Liz who listened to our ideas and suggestions, she overcame any problem areas and once ordered kept in touch and informed us along the way. The sturdiness and quality of the whole kitchen are excellent. Nothing was too much trouble and we can highly recommend Howdens Accrington. Chris & Kath

I was served quickly by a very helpful member of staff.

We've just had our kitchen installed and are very happy with the end result. We had several consultations with Corey at the Thurmaston branch who is extremely knowledgeable and have us some great advice and ideas, he also came to measure up on site to ensure everything was spot on! Great service and great results.

I enjoy dealing with Howdens as the staff are proactive in helping me to find solutions and often also make savings. It is a pleasure to have a supplier that you feel is genuinely alongside you and pleasant to do business with.

As usual I would recommend howdens

Great and quick service. Very helpful Staff.

Recently bought a kitchen from the Kirkintilloch store. Fantastic service from Evelyn who was not only very efficient, knowledgeable and helpful but also very patient whilst I took time to make my decisions. I am delighted with the kitchen now it’s finished, thanks Evelyn and Howdens Kirkintilloch.

Cannot recommend enough!! From planning to getting the best deal over the line 👌 Awesome service and a special mention for Beth for tweaking the design to fit everything we wanted. Thankyou

Extremely disappointing quality and appalling customer service
I purchased a Howdens kitchen from the Kylemore Road branch approximately a year to a year and a half ago, with the black matt finish doors. Unfortunately, what should have been a beautiful new kitchen has turned into an absolute disgrace.
The doors are impossible to keep clean. Fingerprints, marks, stains and general everyday marks are constantly visible, and despite trying every cleaning tip I have received from Howdens, as well as advice from other customers experiencing exactly the same problem, nothing removes the marks properly.
I have spent an enormous amount of time trying to keep these doors looking clean, yet they still look marked and dirty. This is completely unacceptable for a kitchen that was purchased from a company like Howdens.
What is particularly concerning is that I have found numerous other people on Facebook and other social media platforms reporting exactly the same problem with these same black matt doors. This strongly suggests to me that this is not a cleaning issue or normal wear and tear, but potentially a manufacturing defect with the finish.
I have contacted Howdens and sent emails making a formal complaint about the problem, but to date I have received absolutely no response. The lack of customer service has been just as disappointing as the quality of the product itself.
When you spend a significant amount of money on a new kitchen, you expect the product to be fit for purpose and you expect the company to stand behind what it sells. Instead, I have been left with a kitchen that looks permanently marked and a company that appears completely uninterested in resolving the issue.
The customer service has been extremely poor. Ignoring a customer's complaints and failing to respond is simply not acceptable.
Howdens needs to take responsibility for this and investigate whether there is a manufacturing fault affecting these doors. Customers should not have to live with a kitchen that cannot be kept looking clean under normal everyday use.
I am extremely disappointed with Howdens and, based on my experience, I would not recommend these black matt doors to anyone considering a new kitchen. Do your research first and look at the number of other customers reporting the same issue before making your decision.

As usual the service was great at the Honiton depo all the sraff and Mark themanager always go the extra mile .

Very helpful and very pleasing

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Really pleased with my new kitchen from Howdens Lowestoft. The team were so helpful, friendly and patient throughout, especially while I was making decisions and changing things around! I would definitely recommend Howdens Lowestoft. ❤️

Absolutely fantastic! From walking through the door with a blank canvas to the end result we had impeccable service. Every thing worked really well and a massive Thank You to Evelyn and the team.

Good products and great staff

We can't recommend Howdens enough, specifically Callum! He helped us create the kitchen of our dreams and we will be forever grateful! He listened, advised and always had the time for us, despite the many questions we had! We felt reassured throughout the whole process and we were very grateful for the time Callum spent helping us. Thank you Callum!

The staff at Howdens are always willing to help, offering solutions when difficulties arise. One of the better companies to deal with for me.