HPO Homes Reviews 

From the initial knock on the door to the follow-up advice and support from the HPO team and Keco’s installation team, the whole experience has been excellent. Customer service and support has been outstanding. We’re delighted with the system and how neatly it’s been installed. The handover, confirming everything was working correctly, was equally excellent. Overall, a five-star experience and full credit to the HPO and Keco teams.

Pleasant people who make it easy to understand what the benefits of Solar are without pushing for a signature.

I had an amazing customer service experience. I was kept well informed from start to finish and everything happened as described in my first interaction with the company. I am really happy with the quality of the installation and the installation process.

Our experience was brilliant, from the very first young lady that knocked on our door to the friendly guy that came to explain everything and the young chap that came to measure up and take photos.
We are so looking forward to the next stage in the process and would recommend this company.

The contractors used by the company were mostly professional. The scaffolders let the job down by damaging some guttering and leaving the area around the house in an absolute mess. After contacting HPO/Keco energy about this, they sorted without question.
Other than that, the experience was easy and professional,

Charles came to see us and I was impressed with how thorough the whole meeting was. They had personalised plans for what would be needed in our house, what it would mean for our energy bills, left no stone unturned making sure we understood everything in the agreement.

He was also a thoroughly lovely bloke. Highly recommend.

Absolutely fantastic service from HPO Homes from start to finish.

From our very first meeting through to the final installation of our solar panels this week, the entire experience has been first class. Communication was excellent throughout, and the team were professional, knowledgeable and easy to deal with. Most importantly, they delivered everything they promised.

The installation itself was completed efficiently and professionally, and we were kept fully informed at every stage of the process. It is refreshing to work with a company that does exactly what it says it will do.

I would have no hesitation whatsoever in recommending HPO Homes to anyone considering solar panels. A genuinely excellent experience and a very well deserved five stars.

We’ve had a great experience with HPO Homes from start to finish.
I initially filled in an online request for more information, and Ben from HPO Homes got in touch with us. He was extremely helpful, answered all of our questions and took the time to explain everything clearly. They also redesigned the solar system to suit our needs, as my wife didn’t want solar panels on the front of the house, so we were able to have the panels split between the rear of the house and the garage.

We did experience a slight delay between the survey and the installation, but I contacted Ben and he immediately got back to me. He also contacted the installation team directly and quickly got everything sorted, which was really reassuring.
Since the installation on 17th August, we’ve been able to see through the app that we started saving on our electricity usage straight away. Even on rainy and cloudy days, the system is still generating electricity, which has been great to see.

At no point did we feel pressured into taking the offer. HPO Homes provided us with plenty of information to look through in our own time, which made the whole decision much easier.

Overall, we’ve been really impressed with the service and the system so far. I only wish we’d done it sooner!

Chris

Great information and a very professional service provided by the team especially Dennis

Although we decided not to go ahead at this current time, Noah was pleasant and professional.

We’ve been really impressed with HPO Homes from start to finish. The whole solar panel installation process was smooth and straightforward, and the communication throughout was excellent. Everyone we dealt with was friendly, professional and kept us informed at every stage.

The installation itself was completed efficiently and everything was left clean and tidy. It’s great knowing we’re now generating our own electricity and making much better use of the energy from our home.

We’re really happy with the service and would definitely recommend HPO Homes to anyone considering solar panels. A genuinely faultless experience from beginning to end!

Great personal service.Got us through a couple of changes very smoothly.
Always there to answer my questions.

This company sent a very eager sales rep to our door. I was interested in what the company might be able to offer, and an appointment was made. Unfortunately, they failed to show up and i was told i would be seeing the MD. They failed to contact me to cancel, or reschedule.

A great company to work with. The initial visit was very informative and the costs and savings for a solar system were clearly explained and you could tell that a system would not be recommended to you if it didn’t make financial sense. During the installation, any queries I had were answered very quickly,
Overall HPO Homes are a very professional company and are a pleasure to deal with.

Very personable company to work with, they do what they say they will do.
We got what we were expecting in a reasonable timescale.
Highly recommend HPO Homes

Installation June 2026.
This is a very professional family run business, everyone we dealt with was knowledgeable and helpful.
The initial sales guy was friendly, not pushy and clearly explained the system and how it could be financially beneficial. We had a second visit from a technical engineer to assess our options re positioning and he addressed all our concerns and questions, providing answers and reassurance.
The installation team were friendly and respectful of our home and completed the whole works to a very high standard and went out of their way to put the wiring in the most discreet of places to make it totally unobtrusive. There were no surprises.
The system is of a high quality and we believe the whole installation is great value for money.
We are up and running and already receiving the benefits of surplus export back to the grid.
We highly recommend this company.

I would highly recommend this company went above and beyond from start to finish of job 👍

The client service that they provide is outstanding. From the first contact with the company it has been a very positive experience. Theo, the sales man was very thorough and helpful when explaining the scheme and answered all of our questions clearly. He went beyond his duty by helping us swap energy providers to achieve the best return from of our solar panels.

The installation was quick and minimum disruption. We had a daily phone call from the headquarters to check if installation was going as expected and we were happy with the installers that they sent. The installers were polite and very respectful, and all was up and running in 3 days. They help us to install the app and connect to our system before they left.

It has been only a few days since it has been fully functioning but we can monitor and see it working.

All in all very happy customer and I’d recommend them

Very disappointed. Stated they were unable to build an installation for my property without asking me any questions. I have had several quotes for installations from other companies who all use the same shading mapping system and all bothered to ask whether the tree visible in that mapping system was still there as it will cause a lot of problems - it isn’t. Some decent customer service in a simple phone call with establish this or even the arranged remote consultation which was cancelled and allegedly an email was sent but was never received which is incredibly unusual these days. Avoid.

Lovely family company, feel very looked after! Even after the installation has been set up and sorted, I still feel like they’ve got our back if we ever need them.