I was searching form a home insurance provider with good customer service. Within a few minutes of looking I received a call back and the agent went through all the necessary questions and explain... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ashley was very helpful in every way, explaining everything we needed to know for completing the assessment, very professional in every aspect, after ringing the wrong contact number for our home i... See more
I spoke to Daryl and he was most helpful over the two days I dealt with him. He was really patient in answerinf all ky questions, made the amendments I kept asking for (even though I declined them pr... See more
Professional conduct from Hassan, very helpful and understanding of our requirements. Did not rush us or make us feel hurried in any way. All our questions and queries were answered, of which we were... See more
Company details
Written by the company
At HPS Insurance we are an independent Home Insurance broker, accessing over 30 different insurers, providing great value insurance for our customers. We place each of our customers at the heart of everything we do, providing quality cover at great prices! We will support our customers every year at their renewal by shopping around our panel of insurers ensuring they get best value policy for their needs.
Contact info
United States
- hps-insurance.com
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent service and quickly got peace…
Excellent service and quickly got peace of mind insurance 😀
August 11, 2026
Unprompted review
Friendly and helpful staff
Friendly and helpful staff, details dealt with quick and efficiently
August 11, 2026
Unprompted review
Home Insurance renewal
Have had difficulties over the years with the changing demands of Home Insurance, however contact from Daryl gave me the benefit of his knowledge for my requirements and best policy at a competitive price for my renewal. Great service!
August 11, 2026
Unprompted review
The representative was as helpful as he…
The representative was as helpful as he possibly could be and I purchased the product which was exactly what I wanted. Really positive experience. Thankyou Jadon
August 11, 2026
Unprompted review
I was impressed with the advisor ,Sarg …
I was impressed with the advisor ,Sarg very profesional, helpful ,
August 11, 2026
Unprompted review
The service was very professional
The service was very professional, covered the subject well and provided me with an insurance policy which meets my needs.
The member of staff who dealt with my insurance was patient and very helpful. The process was very straightforward.
The price was very reasonable, in fact the whole process was very satisfactory.
August 11, 2026
Unprompted review
The customer service and great deals.
August 11, 2026
Unprompted review
Erin - HPS Insurance
Erin, who dealt with me was brilliant - very polite & helped me get a Home & Contents policy sorted. A credit to your business - say thank you to her.
August 11, 2026
Unprompted review
Clear information freindly and helpful…
Clear information freindly and helpful .took the time to explain and take all details
August 10, 2026
Unprompted review
Ben was very professional and friendly
Ben was very professional and friendly. He listened to our requirement for cover, and found an alternative product, saving us nearly £300.
Many thanks Ben!
August 10, 2026
Unprompted review
Very easy to communicate with the…
Very easy to communicate with the operator and the quote was a lot cheaper and better conditions than who I am with at the moment
August 10, 2026
Unprompted review
Excellent honest company thankyou.
August 10, 2026
Unprompted review
Jason informative
Jason informative. Easy to talk to and obviously experienced regarding the product. Thank you
August 10, 2026
Unprompted review
The company representative was very…
The company representative was very helpful and her explain the cover provided
August 10, 2026
Unprompted review
Information explained well
August 10, 2026
Unprompted review
The service was excellent
The service was excellent, the gentleman I spoke to, was so thorough, he went out of his way to be helpful.
August 10, 2026
Unprompted review
Thomas was friendly
Thomas was friendly, knowledgeable and efficient. A pain free experience.
August 10, 2026
Unprompted review
Friendly efficient staff a very good…
Friendly efficient staff a very good customer experience
August 10, 2026
Unprompted review
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