Hyde & Hare Reviews 

186
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the sheepskin rugs, cushions, and seat pads, noting how soft, luxurious, and beautifully made these items are. People also appreciate the prompt delivery service and the stunning presentation of the packages, which often include thoughtful personal touches. Some reviewers were not happy with unexpected color variations compared to website photos or experienced frustrating issues with items arriving with faults. A few other people also felt that the customer service response regarding returns was quite poor, and noted high international shipping costs when sending products back.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality, gorgeous aesthetics, and... See more

Quality

Customers had positive experiences with quality, expressing immense satisfaction over the luxurious, thick... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting exemplary support,... See more

Order

Clients share positive opinions on order, expressing deep satisfaction with fast delivery, beautiful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A wonderful young independent company with superb, high end products ethically sourced. The provenance of the skins used for rugs, cushions, seat pads are carefully sourced and selected by Piers and h... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend this company highly enough. Product (sheepskin hot water bottle) is exquisitely made and feels like my childhood teddy bear! The packaging was amazing and the delivery was so quick. L... See more

Company replied

Rated 5 out of 5 stars

I purchased the sheepskin seat pads in taupe to add to my chalet chic look in my conservatory for winter. They are absolutely gorgeous: so luxurious and look a million dollars. I placed them over thic... See more

Company replied

Rated 5 out of 5 stars

I purchased 2 shearling singles which weren’t suitable returning was a simple way process with great customer service. I exchanged for the Double Tibetan Sheepskin Rug - Charcoal. This sheepskin is a... See more

Company replied


Company details

  1. Decoration and Interior Design Store
  2. also in
  3. Clothing Store
  4. Furniture Store
  5. Sheepskin and Wool Products Supplier

Written by the company

The Home of Natural Fibres At Hyde & Hare, we turn to nature to discover the art of slow living. Drawing on age-old traditions, we celebrate the inherent beauty of natural fibres. We want to help you embrace a sense of calm in stolen moments, quiet evenings and sleepy Sunday mornings, even if you have a busy lifestyle. Founded by Piers Dickinson in 2019, our vision has been rooted in the Scandinavian concept of Hygge. We embrace simple pleasures and seek cosiness and contentment – whether that looks like spending time with loved ones or enjoying a new book in your peaceful sanctuary. "Our promise to you is that our furnishings and furniture are made from the finest sustainable, renewable fibres by skilled makers. We’ve all become more aware over the years of the environmental and health benefits of natural fibres, and they really are the most thoughtful way of bringing quiet luxury to your space."


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

186 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(186)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

So proudly British…

So proudly British made that they cannot even actually provide information on where the sheepskin is actually tanned. The customer service is an AI bot too. What a farce!
Glad I checked before falling for the not so sincere marketing.

“ Our single sheepskin rugs use New Zealand sheepskin, and we can confirm a chrome-free, closed-loop tanning process. We do not have an origin stated for where the rugs are made or tanned beyond that.”

November 11, 2026
Unprompted review
Rated 5 out of 5 stars

Worth every penny

Prompt delivery . Worth a little extra to find a cowhide that feels and looks 100 %
natural . Accurate website with photos being a true reflection of the product .
Many thanks

November 10, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you for your lovely review! We're so pleased the cowhide met your expectations and that you're happy with your purchase. We really appreciate your support!

Hyde & Hare Team 🤍

Rated 5 out of 5 stars

Excellent service quick delivery

Excellent service quick delivery and the rugs are amazing. Thank you

November 6, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you so much for your lovely review! We really appreciate your support!

Hyde & Hare Team 🤍

Rated 5 out of 5 stars

A wonderful young independent company…

A wonderful young independent company with superb, high end products ethically sourced. The provenance of the skins used for rugs, cushions, seat pads are carefully sourced and selected by Piers and his team . The customer service team are exemplary. My first order, a superb bean bag for my granddaughter has been a resounding success. The rugs and cushions received this week, are of the same luxurious quality. Thank you Hyde and Hare.

November 6, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you so much for such a thoughtful review and for your continued support. It means a great deal to our small team to know that the care we put into our products and customer service is appreciated.

Hyde & Hare Team 🤍

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Rated 5 out of 5 stars

The products are exceptional

The products are exceptional. Quality personified. I bought a double sheepskin and couldnt believe how gorgeous it was, i cant stop touching it and it looks so good on my sofa. So good I went straight back and bought 2 more singles. Delivery was in 2 days which i was amazed at these days.

October 31, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you for such a lovely review! It’s wonderful to hear how much you’re enjoying your rugs and that you came back for more. We really appreciate your support and are so pleased everything arrived quickly.

Hyde & Hare Team 🤍

Rated 5 out of 5 stars

Very lovely product.

Sheepskin hot water bottle purchased as a present. A beautiful well made product. The Hot water bottle is dated 2026 and my husband who works as a shoemaker even admired the stitching! Really nicely packaged, and quick delivery. He is delighted as am I. Hope to shop with this company again.

October 31, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you for your lovely feedback! We’re so pleased the gift was a success, and it’s especially nice to hear the craftsmanship caught your husband’s eye. We’d be very happy to welcome you back.

Hyde & Hare Team 🤍

Rated 5 out of 5 stars

Hyde & Hare...what can I say

Hyde & Hare...what can I say? What an amazing company to deal with. I bought a beautiful quatro sheepskin rug. It is the best sheepskin rug ive ever owned. The quality is perfection. With a great a company comes with great customer service. Nothing is too much trouble for them. I noticed online that their was a complimentary hot bottle and I didnt receive it. I emailed them and they answered the next day and put one in the post to me with no delay. The packaging and the little envelope thanking me for my purchase and with care instructions was beautifully presented. I will definitely be ordering more rugs and accessories from this amazing company. Please never change.

October 20, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you for your kind words! We’re so pleased you love your rug and that our team could help make your experience such a positive one. Your support means a lot to us, and we look forward to welcoming you back.

Hyde & Hare Team 🤍

Rated 5 out of 5 stars

Super

Super, quality products at great prices, delivered in excellent packaging, 100% pleased

October 28, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you for your lovely review! We’re so pleased you’re happy with your purchase and appreciate you sharing your experience.

Hyde & Hare Team 🤍

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Rated 5 out of 5 stars

Cannot recommend this company highly enough!

Cannot recommend this company highly enough. Product (sheepskin hot water bottle) is exquisitely made and feels like my childhood teddy bear! The packaging was amazing and the delivery was so quick. Love, love, love this superior company...

October 14, 2026
Unprompted review
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Reply from Hyde & Hare

We’re so pleased your order brought back a special childhood memory and that you enjoyed the whole experience. Your recommendation means so much to us.

Rated 5 out of 5 stars

A wonderful company. Highly recommended.

I discovered Hyde &Hare earlier this year and have made a few purchases since then. I value this company as the products are of excellent quality and the customer service is superb.
I have received quick responses to emails and also friendly, helpful assistance when I have called to ask a question.

August 20, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you so much for coming back to us and for sharing such kind words! We’re so pleased you’ve enjoyed your purchases and that our team has been able to help along the way. It’s a pleasure to have your support.

Rated 5 out of 5 stars

I saw the sheepskin cushion I liked the…

I saw the sheepskin cushion I liked the look of online and with the summer discount bought it. It came beautifully packaged and is a quality cushion and so soft. I was so pleased I bought another, then two seat pads and then another two seat pads….. simply a happy customer.

August 21, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you so much for your continued support. We’re so pleased you’ve loved each purchase and had such a positive experience with us. It really means a lot.

Rated 5 out of 5 stars

Fantastic service from Hyde & Hare

Fantastic service from Hyde & Hare, from ordering to delivery. My rug was beautifully packaged and is stunning! Had a query around the colour which was answered promptly via email. Well done to the Team from one happy customer 🤩

August 20, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you for the lovely review. We’re so pleased you had a great experience from start to finish and that our team could help with your query. We hope you enjoy your beautiful rug!

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Rated 5 out of 5 stars

Customer service

The customer service from Hyde and Hare was potentially the best customer service team I've ever dealt with, very fast replies, very helpful and ultimately got my issue sorted within a day.

August 13, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you for such wonderful feedback. We’re so pleased our team could respond quickly and resolve everything for you. Your kind words mean a lot to us.

Rated 5 out of 5 stars

Lovely sheepskins

Lovely sheepskins, soft, with a natural shape. I bought 2 to replace some generic dyed brown cut to shape sheepskins that i have had for a while. There is no comparison, will buy again for sure

March 8, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you for the lovely feedback. We’re so pleased you appreciate the natural quality and softness of your sheepskins, and we look forward to welcoming you back.

Rated 5 out of 5 stars

Super responsive team and truly…

Super responsive team and truly beautiful, high quality products

August 14, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you for your kind words. We’re so pleased you’re happy with both our service and the quality of your purchase. We really appreciate your support.

Rated 5 out of 5 stars

Beautiful sheepskin rug

We decided to replace worn area rug in bedroom with Hyde and Hare real sheepskin rug (Carmel). Online purchasing easy to navigate, delivery prompt and nice little touches with a card from Hyde and Hare thanking us for purchase that enhanced even more their excellent customer care. The rug is beautiful. Very happy.

August 3, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you for the lovely review. We’re so pleased you’re happy with your beautiful rug and enjoyed the personal touches throughout your experience. Your support means a lot to us.

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Rated 5 out of 5 stars

Lovely product, will definitely use again

I ordered the double shearling rug in oatmeal from Hyde & Hare and absolutely love it. Just as expected from description and photos on the website , if not better. Great product and beautifully packaged.

July 31, 2026
Unprompted review
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Reply from Hyde & Hare

Thank you for the lovely feedback. We’re so pleased your rug exceeded expectations and that you enjoyed the beautiful packaging. We look forward to welcoming you back.

Rated 5 out of 5 stars

Beautiful!

Truly beautiful products! Packaged lovely, and the quality is like no other. I have the rug and received the hot water bottle as a gift at Xmas time. Cannot recommend this wonderful company enough - thank you 🥰💕Will certainly be purchasing more xx

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful item

Beautiful item, it was packed so lovely and I just love the card with the note, care instructions card which is super helpful, I could not recommend enough just a gorgeous rug.
Quality 10/10

July 8, 2026
Unprompted review

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