The engineer attended on time and get the job done they were very pleasant and guided us how to use the new unit they fixed in and overall I was very please for the job they done.
Company replied
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30 Park Street, SE1, London, United Kingdom
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job was done by very nice guy thank thank you

Reply from The Hyde Group
The staff were friendly and helpful and repaired the radiator.

Reply from The Hyde Group
I am pleased with the handle that was put inside my front door. This makes it easer for me to open the door as it was very stiff to open before .

Reply from The Hyde Group
The workers was tidy they work to plan they were accommodating and made him comfortable during the process of carrying out the work.

Reply from The Hyde Group
Unprofessional company. Key fob stopped working (as they were doing some work) for over a week in all doors of the building including the main entrance and the bike-shed one… meaning all doors are left open.
Reported immediately as urgent repair (then escaleted to emergency) and 3 times they assured contractors were on the way in the afternoon but nobody showed up to fix the issue.

Reply from The Hyde Group
After 5 years of living at Spring Acres, I am extremely disappointed with the ongoing problems and lack of accountability. Issues began from the very start, including roof defects and water leaking through the ceiling. Despite repeated requests for repairs, these concerns have been ignored, and I have been passed from one person to another without a satisfactory resolution.
I am equally disappointed with the sales office and the standard of customer service. More recently, builders hit my fence with a digger and denied responsibility.
The lack of communication, professionalism and willingness to resolve issues is unacceptable. After 5 years, I expected far better. Based on my experience, I would not recommend Spring Acres.
To have a professional explanation about the problem and a clear solution.
Also the worker pleasant and polite maners....

Reply from The Hyde Group

Reply from The Hyde Group
Excellent work, very caring, understanding, polite, worked really hard, didn't rush. ☆☆☆☆☆☆☆☆☆☆☆☆,☆☆☆☆☆

Reply from The Hyde Group
Hyde, and specifically Nadia at Riverside Square in Canterbury, have been excellent. The communication, care and consideration taken over our apartment was very impressive and we can’t recommend Nadia highly enough. We are extremely happy in our new home - thank you.

Reply from The Hyde Group
Not only is our home beautiful and everything we wanted, but the staff/ company have been amazing from start to finish. We dealt with Ann, who kept us updated every step of the way, was very helpful and made completion day so special! Could not thank her enough!

Reply from The Hyde Group
Very efficient communication. We were made aware about next steps and what needs to be in place to achieve the final goal.
The process from the beginning was very smooth.
Friendly team, Savjem was very knowledgeable and helpful.

Reply from The Hyde Group
Very professional knew his trade well . Very polite a credit to himself and to Hyde

Reply from The Hyde Group
Lovely experience my husband and i had. Ann was so accommodating and the loveliest of persons

Reply from The Hyde Group
Had issues in past. Repairs not always carried out in a timely fashion. But this time Liam, came to sort out plumbing issues and provide Ist Class Service. Kitchen Taps and Under sink piping repaired . It was all done very quickly, cleaning and the operative left everything working well and tidy Much Appreciated.

Reply from The Hyde Group
Lovely young men, very polite and respectful. The job was done well.
Thank you!

Reply from The Hyde Group
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