We ordered and promptly received a heated blanket .....which sadly died completely shortly after delivery .......fearing the worst I contacted a delightful young lady at HSD.....who solved the proble... See more
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Review summary
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Reviews shaping this summary
Being using HSD for a couple of years now for mainly the Gardening supplies. Can't fault them in anyway prices and bulk deals are spot on. The delivery is exceptional always on time. Had one query... See more
Bought 20l XP Mould & Algae remover really good price including delivery. I use this twice a year on patio, driveway, garden furniture, conservatory roof and plastic etc. Does what it says and inhib... See more
The heater arrived promptly and was very easy and straightforward to set up and fix in place in my greenhouse. It seems to be a quality item. So far it has coped well in protecting plants in the green... See more
Company details
Information provided by various external sources
One of the UK's largest online retailers, HSD Online has over 15 years' expertise in washroom supplies and appliance, heating, pest control and more. We pride ourselves in providing our customers with unbeatable prices, fast delivery and most importantly, a service that is second to none. Visit our website or call our friendly, UK based Customer Support Team today!
Contact info
HSD Online, Tayson House, Methley Road, WF10 1PA, United Kingdom
- 0800 091 31 71
- sales@hsdonline.co.uk
- www.hygienesuppliesdirect.com
4.7
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 48 hours
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Always excellent service and fast…
Always excellent service and fast delivery .
Ordered the Black spot treatment ,great product !
Great company to order from
September 4, 2026
Great Delivery next day even for the…
Great Delivery next day even for the Isle of Wight
September 3, 2026
PERFECT SOLUTION
Easy ordering, good delivery, perfect solution to artificial grass and a female pooch. Had our artificial grass laid last year, bought a product to deal with the odour of a female pooch and it didn’t work. Ordered the Pro-Kleen Freshly Cut Grass fragrance and as if by magic, no more odour, just a pleasant smell in the garden. Many thanks HSD, would highly recommend.
August 8, 2026
Used this company before quick delivery…
Used this company before quick delivery excelent product will use again
September 1, 2026
The ordering process was easy.Delivery…
The ordering process was easy.Delivery was swift and efficient.The product was good value and nice quality.
August 24, 2026
Excellent
As always, a perfect experience from ordering to receiving my order. Great service, great communication and fast delivery at a time of my choosing. Excellent.
August 21, 2026
unfortunately it doesn't work
August 20, 2026
Unprompted review
Reply from Hygiene Supplies Direct (HSD Online)
Good afternoon
Thank you for your email
I am sorry to hear you are unhappy with the results.
We will arrange a full refund for you back to your payment account.
Killing bed bugs is not an easy task, they are the hardest pest to eradicate, it may take several applications before your home is free of them. Our products are scientifically proven to work and have the government's approval, HSE as they contain insecticides. s.
You need to ensure the correct amounts of each product is used in each room and retreated at least the once, 7-10 days later. Infestations are difficult to eradicate and perseverance is required and dependant upon the level of infestation, several retreatments may be required.
Kind regards
Being using HSD for a couple of years…
Being using HSD for a couple of years now for mainly the Gardening supplies.
Can't fault them in anyway prices and bulk deals are spot on. The delivery is exceptional always on time.
Had one query and the customer service dealt with it instantly.
August 18, 2026
customer service top notch will use…
customer service top notch will use them again reccomended
August 14, 2026
Price reasonable
Price reasonable, delivery time quick, no issues ordering. What more can you ask for.
August 14, 2026
Great product and quick delivery!
August 14, 2026
Quick delivery and everytQuick deliveryhing was as it…
Quick delivery and everything was as it should be
August 14, 2026
Just great!
June 3, 2026
This is a first class honest Company…
This is a first class honest Company and I would recommend them. My Fly Killer arrived with a broken tube so they sent me two tubes which I received next day, Unfortunately there was more damage (caused in Transit) than I had noticed and the new tubes didn't fix it. They sent me a complete new Fly Killer which I got next day and it works perfectly. You could not get better service than this anywhere.
I wish they sold all the things I need !!
Gerald Creed, Bristol
August 1, 2026
Unprompted review
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