Insurance Corporation of British Columbia Reviews 

7
•
TrustScore 2.5 out of 5

2.4

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2.4

Poor

TrustScore 2.5 out of 5

7 reviews

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2.4

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(7)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

amazing

Genuinely one of the worst experiences of my life.

Wallet got stolen, went to icbc for help, they told me to bring back my wallet for my id,.like hello? I just had it stolen, came back weeks later, with a passport and birth certificate, and after waiting and waiting, they inform me " I cant print anything because you need to do this online!" So I go online, and it takes me thirty minutes to navigate this poor awful terribly made website, where I then am told to call a number, hours go by, and I'm then told "we can't do anything unless your parents are doing it" so I go all the way home get my dad to do it, but guess what, Now Their closed! What kind of business closes this early and is this unreliable making the most poorly adjusted terrifyingly stupid support lines??? You are an INSURANCE COMPANY, but it doesn't stop there, I try to go get a re print AGAIN, but apparently, after they have wasted MONTHS of my time, im told "your learners expired and you need to take another test" which not only is terrible, but, you then made me waste even more time to book for that, But it's the same phone line, and are closed past that time, can you not do anything right, all these government funds are used to be put into experiments on dead brain idiot software engineers.

September 17, 2026
Unprompted review
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Rated 1 out of 5 stars

100% Liability Based on a False Witness Statement

I lost the claim and was assigned 100% liability based primarily on a witness statement that I believe was false and inaccurate. I strongly disagree with this decision, as the witness’s account does not accurately reflect what happened. It is extremely concerning that such a significant determination was made based on information that I believe to be untrue, without properly considering the evidence and circumstances surrounding the incident.

September 2, 2026
Unprompted review
Rated 2 out of 5 stars

I just want to pay a speeding ticket

I just want to pay a speeding ticket. ICBC has made it incredibly hard for a law abiding citizen to do the right thing. Received notice in mail. You can't pay through your financial institution online. You have to go through 20 steps, including, trying to log in online, erasing previous app that gives erroneous messages saying you are on an unsecure network (not true, as I was on my home private wifi), downloading new app, scanning bar code on care card, uploading photos, videos, entering DOB... and you still can't pay! Have to wait for all of this to be reviewed.

The gov't of BC has gone nuts.

July 26, 2026
Unprompted review
Rated 1 out of 5 stars

I am deeply disappointed and concerned…

I am deeply disappointed and concerned about the unprofessional conduct of the ICBC Kamloops Concordia examiner who provided a false report. This type of behavior undermines the credibility of ICBC and raises serious questions about the integrity of the organization. It is unacceptable for any examiner to manipulate assessment results in such a way, as it can have serious consequences for individuals seeking their driver's license. ICBC must take immediate action to ensure their examiner are fair and just in their assessment. Drivers deserve to have confidence in the fairness and accuracy of the testing process, and incidents like this only erode that trust.

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

Criminals

The only way to gain public trust in this Criminal Org. That does not recognize nor respect the Constitution of this country is to lock all the deadbeats and leeches that work for ICBC up in a special facility that does not “Recognize Pain and Suffering

April 2, 2023
Unprompted review
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Rated 1 out of 5 stars

I suggest paying the lowest insurance…

I suggest paying the lowest insurance possible because whether your at fault or not your screwed now. I was not at fault in a accident 3 weeks ago where a girl ran the stop sign and smashed into my children’s side of car. I haven’t worked since, have got a eviction notice now and injured neck/shoulder, have to have the rental back before I even have the cheque to pay off my loan from the vehicle they have already parted out at the salvage yard out of town which I didn’t even give permission for them to do so. So disgusted with the way I have been treated. You would think I caused this and am being punished

July 30, 2021
Unprompted review

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